Very poor seemed like they drug there feet alot..
Response from Veterans United
Joseph, . It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience. We are committed to finding out what may have caused you to feel this way and discuss ways that we might improve. Thank you again for your service.
Veterans United was the right choice for buying our new home. They were attentive, thorough, and accommodating throughout the whole experience and made the process seamless and worry-free. Thank you Veterans United!!
Excellent service I even got money back at my house purchase closing... Yup... he good!
You can’t go wrong with VU. We were walked through every step and always got a cheerful answer to even the dumbest questions. They just “get it.”
Would absolutely go through Veterans United again. It was an absolute pleasure working with everyone there.
Trust the process! Trust your team,and know they are working for , try and be responsive as you can and available to allow the process to flow smoothly.
Stay positive......HOOAH
The team I was paired with at Veterans United was professional, knowledgeable, patient,and kind. They made the process stress free. Although I had many questions as it was my first time going through this process, they made it flow as if I had gone through the process before. I would definitely recommend them. My home buying experience is one to remember. I am so glad I purchased my home through them.
As a Military Veteran, purchasing a home has never been easier than working with professionals at Veterans Home Loan. Ask for Doug Brady,. He,s the link to your future.
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Seamless, stress free and always available for questions. Always know where you are in the process.
Although Veterans United made efforts to compensate me for their mistake in the paperwork presented to the appraiser, it did not cover the substantial out of pocket cost I had to pay due to the mistake which I believe caused the low appraisal on the property.Also, by not using a local appraiser in the area was a problem. The one that was used did a poor job and made too many mistakes to ever be used again. The appraiser did not bother looking at the property fully or do correct comparison’s. The report showed many things left out and showed that she did not view areas and made guesses at what they were in the evaluation write up.
Response from Veterans United
Richard, thanks for acknowledging this issue so that we might step in to provide further assistance. While Veterans United does not have direct control over the actions of third-party providers, it is important that we work together to promote resolution for you. The appraisal process is managed directly by the Department of Veterans Affairs, and we understand how the home buying process can become stressful when working to overcome an unexpected delay. We thank you for choosing Veterans United.
