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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
467,248 reviews
767 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 467,248 unfiltered reviews

Starting on Page 58 of 15,575. Return to Page 1

5 out of 5 Stars

Brian and the rest of the team made such a big day very easy and quick. Forever thankful.

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars

Great to work with. Communication was clear throughout every step in the process.

headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars
headshot image of Philip Dercher

Loan Officer: Philip Dercher

NMLS# 2736676

5 out of 5 Stars
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Photo submission from Amanda V.

First home! Couldn't have been easier with Veterans United.

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
headshot image of Shawn Workman

Branch Manager: Shawn Workman

NMLS# 169957

5 out of 5 Stars

The process was really easy with the team I had. They reach out plenty of times to check in with me and to let me know if there were any updates. I recommend adding a timeline for see the home buying process and to add due dates for completing utilities to time it with closing

headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

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5 out of 5 Stars

Matt and Dawn are extremely hard-working people, and I am thankful they were part of my team.

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
headshot image of Jake McKay

Loan Officer: Jake McKay

NMLS# 2736912

4.5 out of 5 Stars
headshot image of Matthew Eichenberger

Loan Officer: Matthew Eichenberger

NMLS# 369949

4.5 out of 5 Stars
headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
Photo submission from Kevin L.

My entire home buying experience was phenomenal. It was the definition of great customer service! The personal touch and the caring nature and attitudes of Brian, Stephanie, Keith and Gabby made buying a home a breeze. Having a great team working with you every step of the way made buying a house an amazing experience! Thank you Brian, Stephanie, Keith and Gabby!!

headshot image of Brian Haines

Loan Officer: Brian Haines

NMLS# 2000964

5 out of 5 Stars

Eric Harmon has always been awesome to work with. We will not work with anyone else.

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

5 out of 5 Stars

Brandon has been phenomenal!

headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars

Kris and his team were awesome!
100% would recommend!

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

Ready to see for yourself?

Experience first-hand why 372,562 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Great company with very nice people to work with

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
headshot image of Andrew Zynda

Loan Officer: Andrew Zynda

NMLS# 2115772

4.5 out of 5 Stars
headshot image of Kaitlin Hart

Loan Officer: Kaitlin Hart

NMLS# 2306394

5 out of 5 Stars
headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars

Excellent service throughout the loan process. Shannon was excellent, professional and cheerful. What impressed me the most was that she always returned my emails or texts usually within the hour. Shows true professionalism and client concerns.Have used V.U. in the past and will use them again in the future!!

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
Photo submission from Johnny M.

Thanks for your help, my wife and I love our new home 🏠 🙏🏻🙋‍♂️🏠👍

headshot image of Matt Leitnaker

Loan Officer: Matt Leitnaker

NMLS# 2354229

4 out of 5 Stars

It does have a “corporate” feel to it but with that being said, still super helpful and courteous

headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars

Veterans United helped us with our VA refi loan at every step of the process. Josie and Julie were awesome to work with!!

headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars

Aaron and Danielle are fantastic. I’ve had them both now through buying a house and refinancing. Highly recommend. They’re knowledgeable, answer any question professionally and without judgement especially my first time when I wasn’t knowledge about on the process. They respond immediately I can’t recommend them more! They both made the process painless and so easy.

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars

I have worked with Veterans United over many years. Gwen Creel has been a tremendous help. She has always had my wellbeing in mind. I would definitely recommend anyone to do business with Veterans United. Ask for Gwen.

headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars

This was an amazing experience. As a first time home buyer, the process can be stressful and a great unknown. The entire team did a great job with communication and helpful information.

headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

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