Everyone did a great job communicating and it made the whole process run smooth from start to finish. Thank you Juliana for everything you did.
The entire experience with the Veterans United team was flawless. Each person that we worked with was so genuinely nice on top of being very helpful and dedicated. Their skill and experience was apparent and their level of service was impressive. I would absolutely recommend Veterans United.
I will recommend United Veterans to my veteran friends and continue to utilize their services moving forward. Hoping for a lower interest refinance in the not too distant future with United Veterans.
Just wanna say everyone I worked with at veterans united made purchasing a home a breeze and not complicated, I would highly recommend everyone I worked with to someone in the future, Thank you all!
Veterans United, specifically Reed and his team, were amazing! They answered any and all of my questions and worked with me to get the best possible rate, even in these economic times. I highly recommend them!
I was sceptical going into a VA loan. I have hear horror stories! I honestly am still shocked how easy it was and I really think it was because my team was all over it. I will 100% recommend my team to others!
Awesome Teamwork!!!
I had a fantastic experience working with Tim Alvis on my recent mortgage. They were incredibly knowledgeable, responsive, and always available to answer my questions. They went above and beyond to ensure a smooth closing process and helped me secure the best possible loan terms. I would highly recommend them to anyone looking for a mortgage team.
I had an absolutely wonderful experience with veterans United, everyone on Julia‘s team went above and beyond to make the process stress free for my family and I. I can’t think veterans United and Julia Cobb enough. Thank you so much for helping us get into our dream
Home.
Thank you Janine Dibble, you are an amazing person she was more like a mother than a real estate agent. I couldn't have done it without her, she gave up so much just to get me in a home. Thank you Janine my brother is now moving to SC to buy a home because he seen how much she helped me he said he will only buy a home if Janine Dibble was his real estate agent. A big Thank you
The whole team at Veterans United was a pleasure to work with. They made the home buying process easy to navigate and were happy to answer any and all questions I had. I would absolutely recommend them to fellow veterans looking to purchase a home. I can’t begin to thank them enough for all the hard work they put in to help me accomplish my goal!
I would not share my review because it is mostly negative. In the end, we got enough info to VU that they granted the loan thank goodness. Maybe I am an old grouch, but many of the requests for information were pure trivia with no apparent tie in to actual credit worthiness.
Response from Veterans United
Hi John,
Thank you for sharing your feedback with us. I’m really sorry the process felt frustrating and that some of the requests for information seemed unnecessary. We know the homebuying journey can feel overwhelming at times, and it’s never our intention to make things harder.
That being said, I’m really glad we were able to help you secure your loan in the end—it’s always an honor to assist veterans on their path to homeownership. Your feedback helps us understand how we can improve the experience for others in the future, so I appreciate you taking the time to share it.
If there’s anything more you’d like to discuss, my team would be happy to help. Please feel free to reach out to our Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
Wishing you all the best in your new home!
Working with my VU team helped me efficiently use my VA benefits and become a first time homeowner. I'm really happy with the process and outcome!
I just really want to commend the attentiveness of your staff. They were so helpful, and kind and did such a thorough job that we ran into no issues and closing was a breeze. They went and above and beyond to make the whole process painless and stress free. They even sent me a personalized congratulations gift once we closed on our new home and it just really shows the genuine interest and care they put into each family or individual they are hoping through the process of buying a home.
The lighthouse program is great to help people get approved, it would be cool though if they helped you reach the goal amount you want to get approved for instead of sending you back to the loan officer once you meet the minimum requirements for any approval.
Nah, yall know what you're doing and how to do it. It is my job to identify weaknesses in processes, procedures and operations and I have nothing to say here. Great job, thank you, next time I wont be so difficult but even with my limited schedule and availability, y'all did amazing or we wouldn't have crossed the finish line. Great job, thank you again.
