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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

405,665

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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5 out of 5 Stars
Would Recommend
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
Would Recommend

Excellent for the first time veteran homebuyer, could not have been easier to deal with the my leanding team.

headshot image of Zac Fitzgerald

Loan Officer: Zac Fitzgerald

NMLS# 311880

4.5 out of 5 Stars
Would Recommend

Veterans United will help make your dreams and wishes for your new home possible. Don't hesitate, let them pre-approve you and you can home shop with confidence.

headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend
headshot image of Marty Gaddie

Loan Officer: Marty Gaddie

NMLS# 1745992

3.5 out of 5 Stars
Would Recommend
headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

The team was attentive to detail and anticipated problems. They were always ready to help.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Working with both of my loan specialist was the best experience I have ever had with a loan company. I highly recommend Veterans United Home Loans. It's a company that not only understands the stress of buying a home, but the people that work their truly have a heart and really care about the customer welfare. Thanks to all that help me. LDM

headshot image of Krystal Palmer-Robb

Loan Officer: Krystal Palmer-Robb

NMLS# 1110490

4.5 out of 5 Stars
Would Recommend
headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

4.5 out of 5 Stars
Would Recommend
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Would Recommend

Veterans United is hands down the best VA Lender! I can’t thank them enough for the amazing support through the whole process. Everything was super easy and everything was explained step by step! I would use them again if I buy another home.

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend
headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars
Would Recommend

Keep records make or ask for task list to keep you organized keep track of money where it’s coming from and have a app to scan documents to your phone save me a lot of hassle.

headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend
headshot image of Phyllis Gatlin

Loan Officer: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars
Would Recommend

We were both buying and selling at the same time, all while my spouse was deployed. We went through many obstacles with having the correct POA. They were patient throughout all.of this and even reached out to title companies to see what they would accept before we were anywhere near closing! Working with was a great experience.

headshot image of Ryan Madison

Loan Officer: Ryan Madison

NMLS# 832361

5 out of 5 Stars
Would Recommend

This was a very good experience working with the veterans United home loans..our agent was very helpful and I would recommend veterans United to any armed forces family to go through them

headshot image of Dave Llewellyn

Loan Officer: Dave Llewellyn

NMLS# 933895

5 out of 5 Stars
Would Recommend

The folks at Veterans United are like your best battle buddy but actually know what they are talking about. This process was made as simple and pain free as humanly possible. Somebody should get these guys some Rip It's and Otis Spunkmeyer muffins.

headshot image of Tom Champion

Loan Officer: Tom Champion

NMLS# 1102159

4 out of 5 Stars
Would Recommend
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend
headshot image of Sam Yoo

Loan Officer: Sam Yoo

NMLS# 149705

4 out of 5 Stars
Would Recommend
headshot image of Charlotte McClellan

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend
headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
Would Recommend
headshot image of Josh Carlyon

Loan Officer: Josh Carlyon

NMLS# 1393787

4.5 out of 5 Stars
Would Recommend
headshot image of Terri Behrens

Loan Officer: Terri Behrens

NMLS# 1122291

4.5 out of 5 Stars
Would Recommend
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

It was the best almost like you were dealing with family.Ben Choi keep checking on us all the way to the end

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

3.5 out of 5 Stars

I’m not one to write many reviews but for this company I have mixed feelings about the experience, the overall process was about what you’d expect with buying a home, having ups and downs. The user friendly system to upload documents and have them saved in a system is a great idea and helps the process flow smoother but the lack of communication between the loan officer and buyer was a negative for me, my loan officer changed halfway through the process which I wasn’t informed of until I got contact by the new one asking for documents which is fine but it would’ve been nice to at least have a heads up. There were many times things weren’t submitted to 3rd parties such as appraisers and title companies until a couple days after they were said they were being submitted and my agent and I would be informed from the those 3rd parties that the documents weren’t sent yet, and we would have to call the company number just to be able to to get a call back from the people involved and be given an update about what is going on. My loan coordinator seemed to be quick to answer and get things done and I do appreciate all her effort to help things move along smoothly but there were definitely times her and the loan officer seemed to not be on the same page which may not have been her fault at all. I have to be honest about being able to recommend because I have mixed feelings, I’m grateful to have been helped to buy my first home but at the same time I don’t want to blame an entire company for the experience of what could’ve been an individual, again the biggest thing was lack of communication of what is being done, thank you all for helping me buy my first home.

headshot image of Darrick Brown

Loan Officer: Darrick Brown

NMLS# 44323

5 out of 5 Stars
Would Recommend
headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Would Recommend

Very porfessnoial staff with you all the way

headshot image of Katelin Lawrence

Loan Officer: Katelin Lawrence

NMLS# 1793454

5 out of 5 Stars
Would Recommend
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

4.5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

More Reviews

See all 405,665 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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