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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

397,718

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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2
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Showing all 397,718 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

I wasn't expecting the process to be easy. I am glad I did my business with Veterans United and I highly recommend them. God bless and thank you for your service to the ones who have served.

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
Would Recommend

Will recommend my veteran friends to United

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
Would Recommend
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

I highly recommend Veterans United. They really DO CARE ABOUT THE CUSTOMER!!!

headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend

Veterans United was a phenomenal company to work with. Even though I was buying during a holiday season, they were still very consistent and available. They maintained the timeline that was set and continuously gave me reassurance when I was stressing about the process. I plan on continuing to be a part of their family and will highly recommend them to all my veteran friends.

headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

5 out of 5 Stars
Would Recommend
headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend
headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars
Would Recommend
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
Would Recommend
headshot image of Austin Francis

Loan Officer: Austin Francis

NMLS# 1926637

5 out of 5 Stars
Would Recommend
headshot image of Steve Hopper

Senior Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Would Recommend

I was so nervous about buying a home. Veterans united made it so easy. I really appreciate everything they did for me.

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Would Recommend

Very smooth process, everyone was very nice and extremely helpful.

headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend
headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
Would Recommend

All I can say is wow what an amazing experience. The team we gathered at Veterans United made the process smooth and understandable. The steps were clear and laid out for us to follow all we had to do was complete them. While everyone home buying experience is unique we can honestly say that Veterans United gave us the feeling as if we were their only client. I will highly recommend to all my peers, thank you Veterans United.

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

I could've never imagined how easy it would be to purchase a house, especially when Veterans United was involved. I have heard of countless situations in my friend's experiences in buying a home that were not the most positive, so going into this process was somewhat daunting for me. I must say however, all my worries and concerns were stripped away day by day as Christy, my real estate agent, Lance, and my loan team exceeded every expectation I had and made every minute of my experience an absolute dream. I do not doubt that anytime I hear of someone interested in buying a home I will 100% recommend Veterans United as my first and only pick. Thank you so much for making one of my most treasured dreams come true in becoming a homeowner, it means the absolute world to me.

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

4.5 out of 5 Stars
Would Recommend
headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend

I love my entire team! From Larry to Derek to Alyssa and Jacque ... I've already referred Veterans United to several veterans I know thinking about purchasing a home

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

4 out of 5 Stars
Would Recommend
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend
headshot image of Erinn Cline

Loan Officer: Erinn Cline

NMLS# 2223549

5 out of 5 Stars
Would Recommend

Phenomenal customer service and teamwork, making the whole process easy for me. We are very blessed to work with Veterans United.

headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars
Would Recommend
headshot image of Shawn Workman

Branch Manager: Shawn Workman

NMLS# 169957

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4 out of 5 Stars
Would Recommend
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
Would Recommend
headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
Would Recommend

This was our first home purchase, and we were lost! VU took us by the hand and helped us through the process. The staff was very professional and yet very friendly. It was a blessing to work with our team. We could tell that they honestly cared about our needs and desires. Without hesitation, we recommend VU to any veteran looking for first-class service and care!

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend

The home buying experience was not an easy one. We had many ups and downs and complications but Michael and Katy were there for me every step of the way. If it wasn’t for them I wouldn't be in my new house right now. They made my dreams a reality!

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend
headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

3 out of 5 Stars

Everything overall was smooth and easy. The loan team was fantastic. I tried to use a veteran United realtor and that was the hardest part. They called me one time to enroll me in onehome. He didn’t seem to care what fit my needs or what I was looking for other than an area around where I was looking, and how much I got approved for. I asked him about a few places and he said I couldn’t get approved due to it being too old or a modular home. I went with a different realtor and within looking at 3 houses I had made an offer on the house I would purchase. Now into the loan… everything was fairly easy however the interest rate they gave me quoted was locked in even though the rates dropped drastically from offer to closing. When closing you receive the final document to close all numbers should be ran and current interest rates should be applied.

Response from Veterans United

We apologize if our realtor pairing was not a successful one, and we will share your feedback with that independent agent, Carl. We very much share in your excitement regarding your new home, and we wish you many happy years there.

More Reviews

See all 397,718 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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