I was kept in the loop every step of the way and my questions were answered whenever I had them.
My loan officer and real estate agent were exceptionally patient and pleasant to deal with.
These guys are the best, everything went quick and straight to the point.
Jeff Beasley and Cassie March were awesome throughout the entire process. I recommend them to anybody who is looking to buy a home!
Best experience. Truly a pleasant hassle free process.
My team was great to work with all ways a pleasure
go with someone else.
Response from Veterans United
Thank you for sharing, Richard. A member of our Client Advocate team will be researching this further to determine how we may improve our service, for future clients. If you would like to further share your experience with our team, then we would value the opportunity to learn more.
Janet is awesome. Always checked in on me to make sure my needs were met!
Very helpful, great communication. The specialists and the website we're clear and concise and provided tips and other information about the whole process. Highly recommend.
Friendly, very helpful, great communicator, knowledgeable an very professional....this is how I would describe our loan specialist, Maureen O'Hare. This is the second opportunity that we have had to work with her on our mortgage and refi and she does not disappoint in the great service department. ...Kate and Lou Muren
The Veterens United team did an excellent job of explaining our options and making us feel comfortable and informed every step of the process.
Veterans United was recommended by a friend who had only great things to say about them, now I am recommending them to some other friends and whoever reads this. It's actually an easy process for the borrower as they do most of the work, the app for doing your part is very simple to use if that's the way you choose to go. Communication was great I don't remember going to voicemail once, they answered every time I called and responded to text and email very quickly. The best thing you can do is talk to them before you go somewhere else, it worked out great for us, give them a chance to do the same for you.
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Josh was very helpful throughout the entire process. He always returned my calls and had answers for all the question I had. I felt like I could trust him. ( he earned that ) All in All I felt Very good about the service I received.Roger Oliver
Shane was very informative and helpful, he made the transition to my new home incredibly simple. Shane was also available whenever I called to answer any question related to my loan process that I had. I experienced a very smooth and organized process. I would definitely recommend Veterans United to any potential home buyers. Thank you Veterans United for getting me into my first beautiful home.
Don't back down on what you the veteran tell the people of veterans United to do. Stick to your guns and remind them that they work for you not the other way around. However be reminded these service people at veterans United do this day in and day out. Be patient where its needed but unyielding if necessary. Vets United will make sure that you get the very best.
In the early month of February 2019 I had come across an ad on the computer for refinancing homes for veterans. Well I texted on line and was introduced to Dava turk and Morgan Robinson. These two were a pleasure and patience individual to work with. I really did not have to much knowledge for today’s technology and computer skills. As frustrating as it was for me they walked me thru very gently and made me not give up. Well in April of 2019; my paper work finally was completed and they quickly had me receiving my refinancing loan right away. Thanks to the staff at veterans home loans.
