Amazing to work with! Our loan process was so smooth. We had so many questions and Janet and Jake answered every single one in a timely and professional manner
The way everything is set up from their use of technology, to the structure of their team, to the people themselves made the whole process smooth and efficient.
Wow! Couldn't have asked for a bettet team to guide me to my first home!
This was my first home buying experience and it was amazing. My loan specialist Josh was always available and made me feel like family.
The entire team was awesome!!!
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Joel and Chris were exceptional in the services they provided. Their expertise and knowledge is unbeatable
I highly recommend Veterans United.
Our biggest issue was probably the communication with our loan specialist.
Covid made almost everything electronic which was frustrating and less convenient as one would think.
I bought a new 2020 home and my closing was delayed because they said they didn’t see new construction in the contract. It was not until the appraisal that came back (which took about 2 weeks) that they noticed it needed more paperwork and documentation which pushed my closing day back. I was still under the impression I would close on time until 2 days before closing.
I will be using Veterans United in the future for my next home purchase.
if I had to do it all over again i would use this team all over again , 5 stars all the way
Other than having to re-submit certain paperwork, it was a breeze.
I appreciate the email reminders and prompts from VU about things to accomplish. In the time of covid, your remote business model works well.
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Experience first-hand why 373,645 homeowners give us a perfect score!
Veterans United has no equal. They are punctual, respectful, knowledgeable and kept me up to date of the process of my home buying journey. They went above and beyond to close on my house, though we changed the closing date two weeks earlier. There is no better company out there for Veterans.
After our initial purchase using VU, we thought that process was simple. However, the streamline refi could not have been made easier and the computer program that VU currently has in place for the upload of documents, is priceless. With the unprecedented times we are going through, being able to upload the documents in such a proficient manner in order to close the refi so quickly, made this refi very stress free.
