This is our fourth home purchase and our second loan with Veterans United. Being a Veteran, Normally Veterans United is excellent to work with but this time the process had a few mistakes, that caused us to have a later than wanted closing date and a lot of undo stress. Going off of this experience, I cannot recommend Veterans United.
Response from Veterans United
Theodore, we appreciate your feedback. Our Client Advocate team is available to connect with you to learn more about your experience should you wish to share more information. We invite you to connect with our team and become a part of our effort to continuously improve the client experience at Veterans United.
I am very happy in our new home thank to you.
I feel like Veterans United is the first company that has ever acknowledged my service and helped me with anything. I was in the Army Reserves and most people do not acknowledge this as "real" military service
Overall experience was great. All were very prompt, cordial and looked out for our best interest. Would recommend their services highly to anyone in the market for a new home.
Ready to see for yourself?
Experience first-hand why 371,458 homeowners give us a perfect score!
I THANK GOD FOR YOUR TEAM WALKING THROUGH ALL THE DIFFICULT TIMES. THERE WERE LOTS OF SET BACK, BUT THE TEAM TOOK CARE OF THEM ALL....REALLY!!!
I have purchased 4 houses through the Veteran's Administration and this was my worst experience.Thank you,
William
Response from Veterans United
Thank you for this information William. A member of our Client Advocate Team has left you a message and sent an email for additional details. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience. We are committed to finding out what may have caused you to feel this way and to ensure a better experience for future customers.
