We couldn’t have asked for a better experience! From the first call down to closing day, the team at Veteran’s United were on the ball. They made this process so easy! Very supportive, quick to answer any questions or concerns too. We can’t thank Katy and Danielle enough for their hard work and dedication!
Veterans United and the entire team that helped me along the path to home ownership are, undoubtedly, a highly effective Team. Easy to communicate with and obviously dedicated to their clientele, as well as supporting the Veteran community.
VU and in particular my loan specialist Maureen McDermott, helped me understand all the paperwork and process for this home loan. She was always available to me for any questions that I had. After closing, I received a sweet package from her with some goodies for my animals!
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My overall experience was excellent with Dava. I would recommend her again and again!
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we had a great experience with Veterans United. They made hime buying an easy process.
VU made the process painless and straightforward. I expected a long, drawn out, and painful process, but Robert and the whole team were excellent!
I would not recommend. If I could do it all over again, I would have went with our credit union for a home refinance. VU was recommended to my by an employee and I greatly regret our decision.
Response from Veterans United
Jessica, thank you for sharing your valuable feedback. A member of our Client Advocate team has attempted to reach you and we invite you to connect with us further. Discussing your experience and learning how we might look to improve is part of our commitment to provide outstanding customer service. We thank your for your service and thank you for choosing Veterans United.
I definitely would recommend Veterans United Home Loans to any veterans that need help in getting a home with a VA home loan.
I feel veteran united home loans is great I recommend them to anyone and everyone that I speak to they are wonderful and helpful and really supportive of everything that I went through and I am so grateful to veteran home loans and their staff.
The interest rate I was provided is way to high compared to what other lenders are offering. I would have went another direction if I hadn't already gotten in so deep in the process of buying. Switching lenders is not something I could have done, but would have.I'm spending way to much based on the current market conditions.My loan coordinator was not helpful toward the end of closing. She kept asking for irrelevant documentation and seemed to think I was lying about something, she seemed to want to hold up the closing of the loan. I hate when people act like they are doing the customer a favor when the customer is the one paying for a service. NEWSFLASH your not doing the customer a favor by giving them the loan, they are PAYING A LOT OF MONEY FOR A SERVICE AND PRODUCT, your company is making a ridiculous amount of money from customers, otherwise you wouldn't be in business.
