The process was a bit gruesome.
The team worked so hard to get my loan closed! The estimated closing timeframe was 45 - 60 days, and we were closed in a record breaking 32 days!Ryan and his team were wonderful to work with!
Our experience with Tommy Purk was nothing short of fantastic. My fiancé and I cannot fully begin to express our gratitude for his and Thomas Sutton’s services. Tommy and Thomas managed to exceed all of our expectations and are truly rare gems in this field. It’s not often that you work with a loan team only to feel like great friends by the end of it.
One of Tommy’s absolute standout qualities is his ability to problem-solve. He quickly and creatively addressed several unavoidable setbacks during our home-buying process. If it weren’t for his out-of-the-box thinking, bias for action, and adaptability, I truly don’t think we could have closed as quickly or smoothly. Tommy was extremely dedicated to helping us overcome our unique obstacles. Tommy enthusiastically rose to every challenge, a highly valuable trait for a Loan Officer and something that sets him apart from most others in the industry.
On top of that: Tommy’s regular communication, expertise on ALL loan types, and patience were all top notch, A+.
He truly goes above and beyond for his clients.
Thank you to Tommy and Thomas (who was equally amazing to work with) for your unwavering support and help getting us into our dream house! We will definitely be using Tommy and his team in the future and referring all of our friends and family to them.
Top to bottom, Montgomery was always there to help and went above and beyond! The concierge service was unexpected and greatly appreciated!
I think the water concerns need to be reviewed, it took two weeks to get it approved even after installing a UV Filter because the property has a spring and cistern. This area uses spring water cisterns all over the county and in other parts of Western North Carolina.
other than that, the team of Jake Frogge, Lynn Heath, Logan Flett and Barbara McLaughlin did an amazing job.
Thank You
Please share my "private sout out"
On your review page, as it truly expresses how we feel.
Absolutely a problem free and wonderful experience for sure!
This is the second home Veterans United helped us purchase. You guys are real miracle workers. Thank you for helping us Veterans in fulfilling our dreams. Blessings
The team assigned to me did an amazing job and made sure I had everything I needed for every step along the way. I recommend veterans united to every veteran looking to but a home!
Need to have more understanding about your customers, we do not know all the language, terms, and procedures it takes to buy a home. I'm 75, wife is 74,you made us feel like crap,shame on you.
Awesome team that I had from Dallas forward Waka area v. A mister gay Mr. Smith miss brandy, Mr. Logan, the owner. Thank you for letting me stay one month rent free.
Best service I have ever received and provides veterans with exactly what we need (a stress free experience). Thank you so much Lily, Olivia and Nate.
MAYBE A OUTLINE OF HOW THE WHOLE PROCESS WORKS WOULD HELP KEEP THE STRESS DOWN YES THE TO DO LIST IS GOOD BUT A OVERALL CHART WOULD BE GREAT..OVERALL RYAN AND MORGAN DID GREAT WE HAVE OUR HOME. I WILL BE RECOMMENDING RYAN AND HIS TEAM TO MY VETERAN FRIENDS
Overall we had a really good experience!!
I feel the underwriters were not very punctual or logical. Much was held until the last week to get completed and frustrated everyone in the entire process. The loan coordinator I understand had some personal things going on and seemed like nobody was a backup for her to take care of herself. It’s not her fault, it’s the fault of management it to ensure employees are provided time to take care of unsuspecting issues.
