Austin Rapp
Austin Rapp grew up in Boonville MO and graduated college with a Business Management degree at Central Methodist University in Fayette MO. His whole career he has been in the banking and finance industry and is now your VA home loan expert. In his free time he enjoys hanging out with friends, being outside, and playing a round of golf. He has always been passionate about helping others in his past and is looking forward to helping those who have served our great country.
Austin Rapp
Loan Officer NMLS #1865231
| Office | 800-814-1103 x4384 |
|---|---|
| Fax | 573-445-7840 |
| austin.rapp |
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| Address | 1400 Forum Blvd Columbia, MO 65203 |
Reviews
See what 187 customers have said about Austin Rapp
Professional and Courteous
Austin was dedicated, determined, and dependable with keeping the process on track and resolving any issues along the way...Still owes me lunch...Highly Recommended!!!
Very professional and attentive.
Above and beyond on everything. Thanks, Lonnie Hamlett
Austin showed again that he is the best. I really appreciative him, he helped me a lot and I will always work with him.
communication with my specialist was poor. It was only one-way communication. Austin Rapp will only talk to me when he needs something from me, but when I have a need or question and call him, he will not pick his call or return my voicemail. This was the same experience I had when I was buying my house the first time. I have also recommended two of my friends to Austin, one for refinancing and another for buying a new house. they both have the same complaint.
Response from Veterans United
Hi Ikoro, we appreciate the chance to hear from you and we understand that the communication may not have exceeded expectations. We want everyone to feel that we go above and beyond to deliver outstanding service. A member of our Client Advocate is available to speak with you and learn more about what may have caused you to feel this way. By providing direct contact information for all of our Loan Specialist we go to great lengths to ensure you'll have an easy time reaching out for assistance. We invite you providing more detail and help us look to improve.
Austin has gone above and beyond to help us complete our refinance and understand everything that goes along with it
