Brittany Kuehl joined the Veterans United team in August 2022. Brittany holds a Bachelor of Science degree from the University of Missouri where she studied Sport Management. She is currently pursuing her Master’s Degree in Parks, Recreation and Tourism. In her free time, Brittany loves to be outdoors working in her yard, hiking or simply walking her dogs. Brittany grew up in a military family and is so honored to be able to serve our nation's Veterans, who so bravely served our country. Brittany is from Green Bay, Wisconsin but currently resides in Columbia, Missouri with her husband, Larry, daughter, Brianna and their two dogs, Truman and Sammie.
| Office | 800-814-1103 x1813 |
|---|---|
| brittany.kuehl |
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| Address | 550 Veterans United Drive Columbia, MO 65201 |
I wouldn’t recommend the 2 turds who took over 90 days to do a cash out refi. And lost my intrest rate and tried to buy down interest rate 2 times and take money from my refi . Luckily I sent an email to the right person, because if I hadn’t, I would have been in a crap position. This isn’t the time to be fucking around with peoples mortgages. Some people need to take this shit more seriously, less vacations and answer the god damn phone more . I will be dealing with federal bank in como from now on . I’ve been with you all for 7 years . Adios muchacho
Response from Veterans United
I'm sorry this refinance left you feeling so frustrated and let down Steven, especially after trusting Veterans United with your home financing for the past seven years. A process that took longer than you expected, combined with concerns about your interest rate and difficulty reaching the team, understandably had a significant impact on your experience.
I'm glad you were ultimately able to connect with someone about your concerns, but I don't want to overlook what led you to that point. I'd appreciate the opportunity to review your experience more closely and understand what happened. Please contact my Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time. Messages received outside those hours are typically answered the next business day.
Sincerely,
Claire S., Client Relations Manager
Team was outstanding from start to finish. We are so grateful for VU making home buying so painless!
the process was very informational