Jody Overacre
Jody Overacre
Loan Officer NMLS #388815
| Office | 800-814-1103 x3536 |
|---|---|
| Fax | 877-251-4491 |
| joveracre |
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| Address | 1400 Forum Blvd Columbia, MO 65203 |
Reviews
See what 703 customers have said about Jody Overacre
Thanks for all your help over the last year.
Jody has been helping me for over five years. Things didn't work out for me at the beginning, but Jody always helped me keep things current and working with him was a breeze.
My team was the best. I never felt alone and they were just a txt or call away. They were quick to respond and help. Awesome team 💪👍🥰
Outstanding job explaining areas of confusion for me and timelines on multiple occassions. Very professional and knowledgable loan officer! Thank you!
Jody and Rhiannon were members of my team and they were absolutely amazing. They consistently went above and beyond. Things were not easy for me buying a home. The first one, the seller pulled the home off the marker during underwriting. The second home, they were given less than a days notice about when the title closing was scheduled. They worked magic on their end THEY STILL MADE IT HAPPEN!! I never felt like a burden or a bother, even when I called 4 times in one day. The explained every step of the way and were amazing at keeping us informed. I will definitely recommend them to my fellow veterans and will definitely use them if I need to purchase a new home in the future.
A bunch of money hungry burocrats tha love to pile on the red tape. It was like they had never done this before. You would think they would know what documents they needed from you, but every day it was something else and more hoops to be jumped through. If this is how veterans are to be rewarded for their service, I'm sorry I enlisted. Cannot recommend them.
Response from Veterans United
We really appreciate your feedback Steven, and we know how exhausting it can be to face a mountain of paperwork day after day. I�m truly sorry that your experience with us was so frustrating. It sounds like the process was anything but smooth, and that�s not the kind of service we aim to provide. I can only imagine how stressful it was to navigate constant requests and red tape when you were trying to secure a home.
While we do have regulations we must follow, our goal is to make the process as seamless as possible and guide you every step of the way. It�s clear that we fell short in your case, and for that, I sincerely apologize. We believe that teamwork is crucial in delivering exceptional service, and we have systems in place to prevent experiences like yours.
Your feedback is incredibly valuable, and while we can�t change what happened, we�re committed to making sure no one else has to go through the same experience. Please reach out to my team directly at 1-800-212-5200 or ClientAdvocate@vu.com. We're here from 9 a.m. to 5 p.m. CST Monday through Friday, but feel free to contact us whenever it�s convenient for you.
The team made the process easy to understand and as quick as possible.
