Josh Kaplan graduated from the University of Missouri with a Bachelor's degree in biology and minors in business and psychology. Josh was born in Connecticut and later moved to North Carolina. Now, Missouri is definitely home. Josh is excited about working at Veterans United because he has the opportunity to work with and help the most deserving people in the world. He knows that working with a bank is not always enjoyable and that buying a home can be stressful so he does everything he can to make sure that you have the best experience possible with Veterans United.
Office | 800-814-1103 x3401 |
---|---|
josh.kaplan |
|
Address | 1400 Forum Blvd, Columbia, MO 65203 |
From start to finish..Josh Kaplan and his whole team were spot on.Regena
Very professional and attentive to the clients needs
A lot of obstacles stood in our way. We overcame them and got the job done!!
Everyone was awesome, they were there to answer all our questions and always kept in touch. Great team and it was an amazing experience.
As a first time home buyer my review may be naive in the ways of home loans, and maybe I set my expectations too high. However, in my opinion the communication was awful. It felt like I had 50 people on my "team" which made it difficult to understand who to ask questions to. Team members would help me for a couple of days and then disappear. It seemed like the team didn't communicate with each other either because they kept asking me the same questions. I told my team I was interested in buy downs and that I wanted to know my options. I was never given those options. My rate was locked in without prior consent. When interest rates dropped no one reached out to me to ask if I'd like to lock in then or wait to see if they went lower. When I told my team that we decided to sell our previous home rather than rent it out they told me it was fine and that we'd have no issues. Only to find out later after our offer had been accepted that we needed to close on the home we were selling
before closing on the home we were buying. Which made things extremely stressful because we had already had an offer accepted on a new home and had to rush selling our home to try to get the closing dates to match. Again this my my first time getting a home loan. Our previous home my husband bought, and it was his loan. I hardly knew anything about the process and was heavily depending on my team for guidance. My team got me the loan, but did the bare minimum to do it. I expected a more personal experience with a team that actually looked out for me, but the only person on my team looking out for me was my realtor.
Josh Kaplan and his entire team are professionals. They all made the process go easy.From day one each team member were so helpful in the process of getting my dream home. They were Jonathan Miller, Brad Hoefelman, David Burns, DeeDee Ferris, and Haley Smith. Thank you all again for the fantastic work you all do.