Zachary is married and has three beautiful children, two daughters and a son. Prior to working for Veterans United, Zachary worked in emergency services. Along with entering the workforce at the age of 14, this experience allowed him to develop a strong work ethic and the ability to empathize and problem solve with everyone he works with. Outside of work, Zachary is also a musician. He has been a drummer since the age of 12 and also plays guitar, piano, saxophone, and sings. Spending time with Zachary's family is extremely important to him, so anytime he can he will be playing with the kids, taking trips with the family, and growing food on their land to share with our friends and family.
Office | 800-814-1103 x5009 |
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Fax | 314-820-3472 |
zachary.diggs |
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Address | 111 Corporate Office Dr., Earth City, MO 63045 |
Thank you Zach and the team! I look forward to working with you in the future.
thank you for your time and effort. You were easy to get in contact with, and never made me feel like I was a bother to you.
Well after we were sent over to the loan coordinator it went down hill from there. The communication stopped almost entirely and we were finding out important information by either text or email and in some cases by someone else all together.
Response from Veterans United
Hey Andrew,
I'm really sorry to hear that communication dropped off after you were transferred to the loan coordinator. You should always feel informed and in the loop, especially when you're navigating something as important as a home loan. It sounds like you were left to find out key details through texts, emails, and even from other people, which isn�t the experience we want for our borrowers.
We'd really appreciate the chance to look into this further and see how we can do better. If you're open to it, please reach out to us at 1-800-212-5200 or email ClientAdvocate@vu.com. We�re available from 9 a.m. to 5 p.m. CST, Monday through Friday, and we�d love the opportunity to talk more about your experience.
Zachery really knocked it out of the park! Reassured me on my decisions and really broke things down for me to get a better understanding of everything!
Shea, Zach and Kenny did OUTSTANDING work. I’m not usually someone to write recommendations on people but the amount of personal effort all three put in our loan, regardless of time, day and circumstance is something you don’t experience in customer service anymore. We not only would but definitely WILL recommend each and every one of these three gentlemen to anyone who is in need of a loan team! We could not be any happier.