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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

415,116

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 415,116 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Fabulous care from the beginning to the end. Have already recommended a new home buyer and they select Hanna and her team to purchase their new home with.

headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

3 out of 5 Stars

If this company truly wanted to help veterans- they wouldn’t gouge them for over 6k for securing the loan and fees- over time w interest- they are taking advantage of veterans- profit is king under the guise of helping veterans. Wish I would’ve known- I would have gone for a conventional loan and paid the pmi- refinance after a bit and save a lot of money over the course of the loan.

Response from Veterans United

Thank you for this feedback Brian. Our goal at Veterans United is to help create the best situation for yourself and your family. We realize that interest rates can vary from lender to lender and is one of the most important factors in your home buying decision. Discussing the details around your final closing figures, including the rate and refinancing as you wish, is part of our commitment to deliver outstanding service. It is our goal to reasonably resolve ongoing concerns and provide the best possible customer service. If you would like to share more information regarding this or any other matter, then please do not hesitate to connect with us.

5 out of 5 Stars
Would Recommend
headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
Would Recommend
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend

I can not recommend enough going through Veterans United. My team helped me navigate and understand each step of the process with ease. My team turned a very stressful process into a stress free one.

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend

My VU team helped me to purchase a home in Missouri from another state. While I was very worried about how complicated this would be, VU, especially my realtor, Tonia V., made the process convenient, and kept me well-informed about the process and worked hard to get the best deal. The whole team kept me up-to-date on developments the throughout the process. Thank You!

headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Would Recommend

The entire team did a great job, always got me the answers I needed and was easy to get a hold of.

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
Would Recommend
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Would Recommend
headshot image of Michael Schneider

Loan Officer: Michael Schneider

NMLS# 977211

5 out of 5 Stars
Would Recommend

We could not have had a better experience buying a home and we have all of you to thank for it. Thank you from the bottom of our hearts.

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Would Recommend
headshot image of Chris Perkins

Loan Officer: Chris Perkins

NMLS# 2391389

5 out of 5 Stars
Would Recommend
headshot image of Niall Coker

Loan Officer: Niall Coker

NMLS# 2123852

5 out of 5 Stars
Would Recommend
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend

Excellent experience from start to finish. VU does great work.

headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars
Would Recommend
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend

Thank you so much for making it so easy for us to buy a house! Best service ever!

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend
headshot image of Angela Hake

Loan Officer: Angela Hake

NMLS# 1653266

5 out of 5 Stars
Would Recommend

The team was great! I cannot express enough how great and how helpful everyone was with purchasing my first home!

headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend
headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars
Would Recommend

The whole experience was great with our team! When we asked questions or had concerns, they made us feel comfortable making sure we understood their answers. It was less stressful knowing they were there guiding us along the way. Everyone we talked to had good spirit and great customer service. Each person was authentic in their own way which we loved. Not one second, we ever felt like we were being rushed or pushed into anything we did not want to do. Thank you everyone for an amazing experience.

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

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3.5 out of 5 Stars
Would Recommend
headshot image of Merrie Ellis

Loan Officer: Merrie Ellis

NMLS# 356820

4.5 out of 5 Stars
Would Recommend
headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars
Would Recommend
headshot image of Zach Seeler

Loan Officer: Zach Seeler

NMLS# 2220244

4.5 out of 5 Stars
Would Recommend
headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

4 out of 5 Stars
Would Recommend
headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars
Would Recommend
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

what a wonderful experience, I've never experienced such and easy and quick service

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

4 out of 5 Stars
Would Recommend
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

More Reviews

See all 415,116 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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