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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,171

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 409,171 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend

From the moment my husband and I were interested in buying a place of our own Benji was there the whole time explaining everything we didn’t understand. As first time homebuyers we really appreciated his patience. Benji put us in touch with an amazing realtor and when we found a place perfect for us Nichole handled everything! We even had Josh help us to find who our utilities are under and even deals on internet and moving help.
I hope this team never changes cause they have it all down to the tee.

headshot image of Benji Bockting

Loan Officer: Benji Bockting

NMLS# 2211611

5 out of 5 Stars
Would Recommend
headshot image of Lily Farnen

Loan Officer: Lily Farnen

NMLS# 1912630

5 out of 5 Stars
Would Recommend

The whole team was awesome

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

EXCELLENT!

headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
Would Recommend

The team at Veterans United are all assume. I was in great hands from start to finish! They are all amazing professionals.

headshot image of Jermaine Rivera

Loan Officer: Jermaine Rivera

NMLS# 2172159

4.5 out of 5 Stars
Would Recommend
headshot image of Miranda Phillippe

Loan Officer: Miranda Phillippe

NMLS# 2486151

5 out of 5 Stars
Would Recommend
headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

4.5 out of 5 Stars
Would Recommend
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

4.5 out of 5 Stars
Would Recommend

It was a very fulfilling experience. I always had access to everyone. I felt everyone truly wanted to help me. It was also relatively painless. I can’t thank my team enough! Thanks veterans united!

headshot image of Chris Draffen

Loan Officer: Chris Draffen

NMLS# 2023094

5 out of 5 Stars
Would Recommend
headshot image of Ryan Feller

Loan Officer: Ryan Feller

NMLS# 2364913

5 out of 5 Stars
Would Recommend

Veterans United is by far the best. They go above and beyond my expectation!

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

4 out of 5 Stars
Would Recommend

My team for buying a home was outstanding, so much so that I am planning on joining the VU team once i retire from active duty.

headshot image of Greg Pell

Loan Officer: Greg Pell

NMLS# 1985720

4.5 out of 5 Stars
Would Recommend
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Would Recommend

I wish I could fit in to this comment box how hard this team worked to help me get this house without writing an essay. There was not only consistent communication about our closing costs, but also updates about our loan as a whole, various links to ensure a smooth move in, and they worked around my schedule as an active duty member with a mother who was a full time mother, I would recommend anyone I come across to them. As a first time home buyer this was not only made understandable to me but they were willing to teach me when there was a lack of understanding on my part. Even when I thought this house would not be a possibility for me they jumped through hoops and fought hard to get me to this point, now I’m a proud home owner and I’m able to give my family the life they should have and there will never be a point when I regret saying so, I will be happy and willing to work with this team again or even just this company as a whole and I hope you tell them this, everyone involved deserves a raise and praise

headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars
Would Recommend

I will definitely recommend your company to friends that are looking to purchase a home. Thank you for all your help.

headshot image of Marissa Nichols

Loan Officer: Marissa Nichols

NMLS# 902827

5 out of 5 Stars
Would Recommend
headshot image of Erinn Cline

Loan Officer: Erinn Cline

NMLS# 2223549

4.5 out of 5 Stars
Would Recommend
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

1 out of 5 Stars

Response from Veterans United

Austin, it is important for us to incorporate customer feedback whenever possible to improve our service. If you are willing to share more information, please contact a member of our Client Advocate team for continued support. We value your input, and we are disappointed we were unable to meet your expectations.

5 out of 5 Stars
Would Recommend
headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
Would Recommend
headshot image of Devin Perkins

Loan Officer: Devin Perkins

NMLS# 1737394

5 out of 5 Stars
Would Recommend

10 out of 10
I will 100% recommend to others and I would/will use again. Thank you Bradon!

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend

Professional Team, we were amazed how quickly the process was.

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Would Recommend

I just felt taken care of. This being my first home it can be a little daunting and very stressful. I felt like most of the stress was taken off my shoulders. The paperwork was easy and fairly transparent. I had a wonderful team.

headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

5 out of 5 Stars
Would Recommend
headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars
Would Recommend
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars
Would Recommend
headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

More Reviews

See all 409,171 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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