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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

412,289

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 412,289 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Great job VU Team! Y’all were great! Keep up the good work!!

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

Veterans Home United was the best decision I made in financing my home. The process was smooth and painless. The knowledge the team has matched with their compassion to do their best is off the charts. Thank you

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend
headshot image of Angela Hake

Loan Officer: Angela Hake

NMLS# 1653266

5 out of 5 Stars
Would Recommend
headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

2.5 out of 5 Stars

A lot of issues were caused by system automation, including emails. We can tell the difference between a system generated email and an email from a person. Focus more money on employee training and less on automation.

Response from Veterans United

Kary, we want to thank you for sharing more about your (automated) communication experience. A member of our Client Advocate is available to offer continued support. We wish to use your feedback to learn how we may improve should a similar situation develop for a future customer. If you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us.

5 out of 5 Stars
Would Recommend
headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
Would Recommend
headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
Would Recommend

I thank Veterans United Home Loans very much
on the purchase of my home. Hands up to your company.

headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend
headshot image of Dylan Schatz

Loan Officer: Dylan Schatz

NMLS# 2018655

4.5 out of 5 Stars
Would Recommend
headshot image of Tyler O'Brien

Loan Officer: Tyler O'Brien

NMLS# 2346075

5 out of 5 Stars
Would Recommend
headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend
headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

5 out of 5 Stars
Would Recommend
headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

A fantastic team . Outstanding communication from start to finish . Very efficient with great results meeting all timelines. I would recommend this group to anyone looking for loans.

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend
headshot image of Merrie Ellis

Loan Officer: Merrie Ellis

NMLS# 356820

5 out of 5 Stars
Would Recommend

This is my second time with Veterans United. And all parties involved were a great help.

headshot image of Robert Dycus

Loan Officer: Robert Dycus

NMLS# 1128622

5 out of 5 Stars
Would Recommend

Thank you everyone for the smooth buying experience. Purchasing a home is no small task, and it was handled without mistake, and was a breeze as the buyer.

headshot image of Joe Peterson

Loan Officer: Joe Peterson

NMLS# 1275877

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
Would Recommend
headshot image of Maddie Mattas

Loan Officer: Maddie Mattas

NMLS# 2057497

4 out of 5 Stars
Would Recommend
headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
Would Recommend
headshot image of Brandon Boyer

Loan Officer: Brandon Boyer

NMLS# 2178360

5 out of 5 Stars
Would Recommend

Veterans United was 11/10. You really helped take some of the stress off of my plate!

headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

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5 out of 5 Stars
Would Recommend
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

The whole process was a trip but I really enjoyed working with Kimberly and Ed they became friends as well as my agents.

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend
headshot image of DJ Leverton

Loan Officer: DJ Leverton

NMLS# 1407046

5 out of 5 Stars
Would Recommend

I cannot express enough how phenomenal the services and communication was with Jake Hanson and his team. I know VA loans are his specialty, but I plan to recommend Jake for I anyone I meet or know that is looking for a mortgage. This was the fourth primary home that my wife and I have purchased. Working with Jake through the mortgage process was the best we have experienced

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend
headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
Would Recommend

My team was phenomenal love them will only want to work with them!

headshot image of Kristin Thomas

Loan Officer: Kristin Thomas

NMLS# 1960366

5 out of 5 Stars
Would Recommend

Great team and reachable. Great experience

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
Would Recommend

Wonderful experience will definitely work with Veterans United on any future home purchases.

headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

More Reviews

See all 412,289 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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