Thank you to everyone on our team, you guys made this process so easy!
This company is an absolute nightmare. Disorganized blames everything on the seller, agent, or appraiser. Takes 2 days to return phone calls. Your rate will change on a daily basis even with a locked rate due to there special lock rate sheet. If they give you a closing date expect it to be 2 weeks after that. The list of horror goes on and on.
Response from Veterans United
Hi Chris, One of our Client Advocate team members has begun to research your comments, and will be working hard to learn as much as possible about what caused your closing delays. Our goal at Veterans United is to help create the best situation for yourself and your family. We realize that interest rates can vary from day to day and is one of the most important factors in your home buying decision. While we cannot change the experience you had we are committed to accountability, exploring ways to improve, and seeking opportunities to continue serving you. Discussing the details around your final closing figures is part of our commitment to deliver outstanding service. Veterans United does not directly control the majority of these costs like taxes and insurance, and it is expected that earlier cost estimates will differ from final closing numbers. It is our goal to be there for you every step of the way to explain and demonstrate all changes. We appreciate your calling attention to this aspect and will always be available if you wish to discuss in greater detail. Our Client Advocate team is here for you to help ensure an outstanding customer service experience, and we invite you to connect with us further.
I will add more: the Veterans United experience was great for us. Again, with Nick and his team carefully attending to every turn and bump in the road, even in times of near catastrophe, Nick helped us navigate the essential aspects of our experience.Nick Intrieri has been with us since we embarked on our mission to find a home and secure a mortgage. Nick and his team helped us navigate and get everything set up without stress. Nick was always available, even when we experienced things in life that were not necessarily a part of the mortgage process at Veteran's United. Nick is a part of our extended family (along with the rest of the team that works and makes magic happen), and we are forever grateful and appreciative.When Nick says he has your six, he truly means it.Thank you, Nick!Thank you, Veterans United, and everyone who had a hand in this!-Sev N Xavia - Las Vegas, Nevada
I have purchased several properties over my lifetime. This, however, has been the easiest process ever.
The team assigned to my home buying process were great and very responsive, my experience was easy and faster than I expected with little to no friction.
I would highly recommend using Veterans United when purchasing a home, and would always recommend Amy to anyone that I know that is looking to purchase a home
Ready to see for yourself?
Experience first-hand why 325,093 homeowners give us a perfect score!
Veterans home loans they take you step by step thru the process. They made buying a home as easy as one two three you just apply find and sign they have an exalaint team I can't thank them enough
First time buying a home and they made it as easy and Barney style as possible for me!
already noted great job!
Very modern and easy way to buy a home. The whole team was great, and very informative. The app makes things a breeze with the to-do list and the easy upload section. Overall I’m very pleased with the service that Veterans United provided for me and my family.
I have not ever had any bad experiences with veterans united. They are super helpful and make everything easy for you. 100% will recommend them to future buyers!
