This is my 3rd VA Home Loan and for some reason, the underwriter was being extremely picky about my time/travel share details. Started the process with a higher than normal debt to income ratio due to an auto loan my ex wife was supposed to take over (and eventually did). Just seemed out of the norm as I had almost the exact same background during my last loan application process...I'm sure there were differences but this was not expected and seemed really intrusive.
The process was pretty easy otherwise. The online to-do list and document center was user-friendly and easy to navigate.
Thanks for your help and support.
I would definitely recommend veterans United. They made our first home buying experience extremely easy and stress free to navigate. Helped get our scores where they needed to be and kept communications open through the whole process.
I must say I really enjoyed working with the team. I did not have a bad experience with even one of them . no where along the way did anyone make me feel like they were doing me a favor and I really liked that. More than likely I will never buy another house but if I do I would go through Veterans United . Thank you to everyone who helped to make this possible and thanks to my entire Team. Bill and Linda Lincoln
Response from Veterans United
Hi Lucas, Based on your rating, it appears we might have room to improve. We do not want to make assumptions; therefore, we invite you to connect with a member of our Client Advocate team. We value your thoughts on improving our client experience.
Veterans United doesn't play. They followed up at least once a week to ensure we kept up to date on our "to-do" list and made buying a home fun and easy. Well done team.
Life can be so stressful and more so when buying a new home. I have been blessed to have such a great support with Veterans United. Everything went smooth and my team was there to answer any questions we had. When we decided to refinance, they were there every step of the way. Thank you for making our experience flawless.
Julie and Amy went above and beyond to help us finally get into a new home! 10/10 highly recommend!
It’s hard to find a lender who is familiar with both veterans and a VA loan. If you’re planning on using your VA Loan, Veterans United is the only way to go, I can’t recommend them highly enough. Buying a house can be stressful, except with Veterans United. The team took what was, in the past, a tedious and time consuming process, and streamlined it resulting in a simple, quick, and straightforward application. They worked closely with us, our realtor, and our title agency, ensuring we were all on track for a remote, on-time closing. My only regret is that I didn’t know about them sooner, and didn’t use them on previous house purchases.
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I am grateful to have a team to assist my family with buying a home
My whole team made buying my home a dream come true. Whenever I would tell them I had a problem or needed something, they would come back with a solution or fix it in the same day. I don't know how many cases they work at the same time, but I felt like they were always working mine, and mine alone. I really could not have done this without them. And I'm really thankful to have had a my own personal dream team. THANK YOU
