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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
467,112 reviews
745 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 467,112 unfiltered reviews

Starting on Page 120 of 15,571. Return to Page 1

5 out of 5 Stars

Hannah, Marina, Travis, Steph and Emily were all great. Loved working with them. Will 100% recommend them for any veteran or active duty family!

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
headshot image of Connor Brandt

Loan Officer: Connor Brandt

NMLS# 2146712

5 out of 5 Stars
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
headshot image of Matthew Brillhart

Loan Officer: Matthew Brillhart

NMLS# 2770542

5 out of 5 Stars

N/A

headshot image of Noah Reff

Loan Officer: Noah Reff

NMLS# 2512328

5 out of 5 Stars
Photo submission from Anthony S.

Veterans United did an amazing job! Our home buying experience was made easy with the team that was provided! I would recommend Veterans United to any veteran that's looking to purchase a home!

headshot image of Abbie Schneider

Loan Officer: Abbie Schneider

NMLS# 2059890

5 out of 5 Stars
headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

4.5 out of 5 Stars
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars

Heidi, Annie, and the rest of the team were outstanding. As a vet and first time buyer this experience was a little nerve racking but they helped me every step of the way

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

4.5 out of 5 Stars

I like how the process works especially for first time home buyers. Kenny and his team are amazing at their work and able to communicate back and forth with me. From the time of submitting all the necessary paperwork 'til the end, it was a lot to work with. Everything was a smooth sail, but the underwriting process needed to be at least 2 weeks prior to the closing date. I was working with at least a week, starting from the weekend, but was notified to submit extra paperwork such as a name issue that was a letter off. That took about a few days to complete, but requesting for an expedite process took some time. I didn't get a free to close until the day before my closing date. That was stressful because I had multiple plans and took Leave for my closing date. However, we are overall happy that we were able to complete the entire process on time!

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

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5 out of 5 Stars
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars

Corey was the best professional I ever worked with, as a first time buyer we helped out so much with explaining everything and quick responses!

headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars

Very helpful throughout the entire process. Their app made doing all of the required paperwork very fast and easy. They communicated effectively and were always willing to explain anything I had questions about.

headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars
headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars

Bennet was amazingly good at what he did for me and it was my first time buying a house.

headshot image of Bennett Patton

Loan Officer: Bennett Patton

NMLS# 2366517

5 out of 5 Stars
Photo submission from Robert H.

Veterans United was very easy to work with and their employees are very efficient. A special thanks to Alberto and his team for their professionalism and efficiency. Alberto really made my experience a positive one.Will definitely recommend Veterans United to people looking for a mortgage.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars

Veterans United went above and beyond to make sure this process went as smoothly as possible for us as first time homebuyers. They stayed in constant communication with us and worked effortlessly behind the scenes to make sure they took as much off of our plate as possible. Huge shout out to Austin and his team! Words could never express our true gratitude!

headshot image of Austin Rapp

Loan Officer: Austin Rapp

NMLS# 1865231

5 out of 5 Stars

It went really well. The entire team was extremely professional, and dedicated to making the process as easy as possible for me. It was very fluid, and very much stress-free. All direction I was given was very clear and concise, and when questioned for further information, I was provided with very thorough and specific answers. I never had an issue with getting in contact with my loan officer or coordinator. Or any part of the team. And even with me getting deployed near the end of the entire process, they were very accommodating and understanding, and continue to work with me through time changes and everyone’s busy schedule. Not only would I suggest veterans United, I already have already referred Veterans United, and I plan on using them again in the future.

headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars

Kayla and Chris made the re-finance process so easy!

headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars

Rob, and the whole team from Veterans United were amazing. The made our out-of-state move so easy. We had a million questions and they were there every step of the way. Thank you so much!

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

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Experience first-hand why 372,445 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars

Jason was amazing during our whole home buying process. He was knowledgeable and answered all of our questions (even non loan related). Honestly, it was a super easy process and I would use them again!

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

4 out of 5 Stars
headshot image of Taylor Webb

Loan Officer: Taylor Webb

NMLS# 2036496

5 out of 5 Stars
Photo submission from Harold K.

My wife and I would like to convey (we learned that word from our real estate dealings, lol) our deepest and most heartfelt gratitude to each and every one of the Veteran's United Team!!!Our journey began with Smith Gaddy on May 23rd. This being our first home ever (yes, at our age...), we did not know what to do or expect. We were guided by you all every step of the way. Our concierge (Casie) got us connected and on track for this process. She also hooked us up with our realtor. Tyler (our loan officer) got involved immediately and worked on our preapproval. Every step was detailed and explained in ways we could understand. The patience, understanding, and commitment was/is so amazing. Cara kept us on track for the underwriter and Jimmy kept the ball rolling in the same efficient manner when Cara was not available. Alicia got our Homeowners insurance in line and patiently kept making necessary changes as we needed them. We successfully closed on July 25th, 2022!Tyler (our loan officer) has gone out of his way to make our dream come true. He helped us overcome obstacles which could have destroyed our dream from becoming a reality. We will never forget him or his team!We tell you all this so you can get an idea from the buyers/our perspective. You all never lost sight of why you are doing this.I am a Vietnam Veteran who has had a difficult trip through life. I never would have dreamed this possible. More importantly, my wife gets the one thing in this life that she has always dreamed of. Thank you for what you have done for us! Remember that you all hold the ability to fulfill a void in a veteran and his family's life. It makes a HUGE difference and again we will be forever grateful to you all. Thank you!!!

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars

the team we had knew what they were doing, and when it needed to be done. not to mention had the patience needed to deal with first time homebuyers who had absalutley no idea what they were getting into. it was a pleasant surprise to find individuals who were not irritated by stupid questions at all hours. They worked awesome together. it was a relief not to have to deal with inner office strife. They all went above and beyond for us, stuck with us through meltdowns and celebrated with us when the keys landed in our hands. I would do it again!!!!

headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

4.5 out of 5 Stars
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
headshot image of Jacob Johnston

Loan Officer: Jacob Johnston

NMLS# 2342424

5 out of 5 Stars
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

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