Worked with me every step of the way and even followed-up weeks after my closing to make sure I was still doing okay
My wife and I would like to convey (we learned that word from our real estate dealings, lol) our deepest and most heartfelt gratitude to each and every one of the Veteran's United Team!!!Our journey began with Smith Gaddy on May 23rd. This being our first home ever (yes, at our age...), we did not know what to do or expect. We were guided by you all every step of the way. Our concierge (Casie) got us connected and on track for this process. She also hooked us up with our realtor. Tyler (our loan officer) got involved immediately and worked on our preapproval. Every step was detailed and explained in ways we could understand. The patience, understanding, and commitment was/is so amazing. Cara kept us on track for the underwriter and Jimmy kept the ball rolling in the same efficient manner when Cara was not available. Alicia got our Homeowners insurance in line and patiently kept making necessary changes as we needed them. We successfully closed on July 25th, 2022!Tyler (our loan officer) has gone out of his way to make our dream come true. He helped us overcome obstacles which could have destroyed our dream from becoming a reality. We will never forget him or his team!We tell you all this so you can get an idea from the buyers/our perspective. You all never lost sight of why you are doing this.I am a Vietnam Veteran who has had a difficult trip through life. I never would have dreamed this possible. More importantly, my wife gets the one thing in this life that she has always dreamed of. Thank you for what you have done for us! Remember that you all hold the ability to fulfill a void in a veteran and his family's life. It makes a HUGE difference and again we will be forever grateful to you all. Thank you!!!
Attention to detail. Amazing customer service. If you’re a Veteran and not work with Veterans United you’re doing it wrong.
Everyone on the team made it super easy to understand and get set up so we could move into this home on time, miles was especially helpful and easy to access at all times during this process and me and my wife really do appreciate him!
Ready to see for yourself?
Experience first-hand why 371,029 homeowners give us a perfect score!
Veterans United Home Loans – A Truly Exceptional ExperienceVeterans United Home Loans delivered one of the smoothest, most professional lending experiences I’ve ever had. From day one, their team demonstrated a level of care, clarity, and commitment that set them apart. Every step of the process — pre‑approval, documentation, underwriting, and closing — was handled with precision and genuine respect for my time.What impressed me most was their communication. I never had to guess where things stood. The team was proactive, transparent, and always ready with clear explanations that made the entire journey stress‑free. They treated me like a priority, not a transaction.Veterans United also understands the unique needs of veterans and service‑connected families. Their expertise shows in how they guide you through the VA loan process, anticipate challenges, and remove obstacles before they ever become issues.If you want a lender that combines professionalism with heart — one that delivers speed, accuracy, and true customer care — Veterans United Home Loans is the gold standard. I couldn’t recommend them more strongly.
Absolutely amazing process, filled with communication and around the clock resources and quick responses. Highly recommend to any and everyone looking to purchase a home.
Veterans United you have once again amazed me. You must being doing something right with your hiring because you have some amazing personnel. Your portal is easy to use and the checklist come in hand. You guys are awesome!
Ben and his team feel like family. There was no question too silly for Ben to address. Hearing Ben’s gentle voice filled with sincerity guiding me along meant the world. I could have not asked for a better team!
Ready to see for yourself?
Experience first-hand why 371,029 homeowners give us a perfect score!
The Veterans United team was excellent. It seems they may have done this a few times before. 😎 Thanks fellas.
They were always responsive to my calls. Always reassuring us that things are on track while answering our questions with patience and knowledge.
MY VETERANS UNITED TEAM ROCKS!!!! Wow! Talk about making a scary complicated process EASY!! Everyone from Travis my Loan Officer, Travis my agent, Jill finalizing my loan, Travis the inspector and the rest, I felt like these guys were friends I've known for a while! I'm a first time home buyer and I wish I contacted Veterans United years ago! I'm telling everyone that will listen; CALL VETERANS UNITED TODAY!!
Michelle, Jessica, Jonathan, and the rest of the team were amazing!
Chase and his entire team worked diligently and tirelessly to get me funded for the home just closed on. They always kept me up to date and in task for the requirements necessary. Nothing but Gold Stars for each one!!
Veterans United 2 for 2 on assisting me with buying two homes.
One of the best experiences I have ever had on any type of loans. I would recommend Veterans United to anyone who asks!
