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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
465,816 reviews
785 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 465,816 unfiltered reviews

Starting on Page 120 of 15,528. Return to Page 1

5 out of 5 Stars

Veterans United made the home buying process simple. All questions were answered promptly and accurately. Every interaction that I had with anyone with Veterans United was great, everyone is very personable and kind. After closing, I got a “care package” from my team that was assigned, it was tailored to my family, they truly listen and pay attention to you in every aspect.

headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars

This is my second refinance with Veterans United. The process was smooth and simple. Marcus and his team were simply amazing during the entire process. Highly recommend.

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
Photo submission from Harold K.

My wife and I would like to convey (we learned that word from our real estate dealings, lol) our deepest and most heartfelt gratitude to each and every one of the Veteran's United Team!!!Our journey began with Smith Gaddy on May 23rd. This being our first home ever (yes, at our age...), we did not know what to do or expect. We were guided by you all every step of the way. Our concierge (Casie) got us connected and on track for this process. She also hooked us up with our realtor. Tyler (our loan officer) got involved immediately and worked on our preapproval. Every step was detailed and explained in ways we could understand. The patience, understanding, and commitment was/is so amazing. Cara kept us on track for the underwriter and Jimmy kept the ball rolling in the same efficient manner when Cara was not available. Alicia got our Homeowners insurance in line and patiently kept making necessary changes as we needed them. We successfully closed on July 25th, 2022!Tyler (our loan officer) has gone out of his way to make our dream come true. He helped us overcome obstacles which could have destroyed our dream from becoming a reality. We will never forget him or his team!We tell you all this so you can get an idea from the buyers/our perspective. You all never lost sight of why you are doing this.I am a Vietnam Veteran who has had a difficult trip through life. I never would have dreamed this possible. More importantly, my wife gets the one thing in this life that she has always dreamed of. Thank you for what you have done for us! Remember that you all hold the ability to fulfill a void in a veteran and his family's life. It makes a HUGE difference and again we will be forever grateful to you all. Thank you!!!

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

4 out of 5 Stars
headshot image of Jake Ferguson

Senior Loan Officer: Jake Ferguson

NMLS# 1993204

5 out of 5 Stars

Nathan and his.team.went above and beyond keeping me informed throughout the entire refinancing process. Great communication and timely updates. Thanks, again!!!

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars

When was amazing she was always available and readily answered any questions I had. She understood what I and my family needed and was always trying to do what’s in our best interest. We felt secure working with her and can’t wait to work with her again.

headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

4.5 out of 5 Stars
headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

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5 out of 5 Stars

Working with Veterans United was an amazing experience for me as a first time homebuyer. Everything was easy, simple, smooth. They were very professional and patient with me. I definitely recommend Veterans United to anyone looking to purchase a home.

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars

Nissi and her team was very patient and thorough. They assured that everything went smoothly for me

headshot image of Nissi Kunjummen

Loan Officer: Nissi Kunjummen

NMLS# 2674671

5 out of 5 Stars
headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

4.5 out of 5 Stars
headshot image of Chris Hodge

Loan Officer: Chris Hodge

NMLS# 2740719

5 out of 5 Stars
headshot image of Katie Wann

Loan Officer: Katie Wann

NMLS# 2772157

5 out of 5 Stars
Photo submission from Terrance S.

Veterans United you have once again amazed me. You must being doing something right with your hiring because you have some amazing personnel. Your portal is easy to use and the checklist come in hand. You guys are awesome!

headshot image of James Miller

Loan Officer: James Miller

NMLS# 1374328

5 out of 5 Stars
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars

Brad and Dessi were an absolute dream team! We hit a few bumps along the way and I knew I never had ti worry because I had the best team behind me. They both were incredibly knowledgeable, patient, and truly felt like they cared about our home buying experience. If we ever buy again I will personally request these two. I can’t say enough good things about them.

headshot image of Brad Hoefelman

Loan Officer: Brad Hoefelman

NMLS# 1519842

4 out of 5 Stars
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars
headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

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Experience first-hand why 371,345 homeowners give us a perfect score!

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5 out of 5 Stars

So responsive.

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars

James, Laura, and Ashley were a great team to work with! They were personable and responsive to all questions or concerns. They made the process seamless and as stressless as possible! I would highly recommend this team to anyone I know of looking to get home financing I can not thank you guys enough!

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars
headshot image of Austin Rapp

Loan Officer: Austin Rapp

NMLS# 1865231

5 out of 5 Stars
Photo submission from Michael B.

MY VETERANS UNITED TEAM ROCKS!!!! Wow! Talk about making a scary complicated process EASY!! Everyone from Travis my Loan Officer, Travis my agent, Jill finalizing my loan, Travis the inspector and the rest, I felt like these guys were friends I've known for a while! I'm a first time home buyer and I wish I contacted Veterans United years ago! I'm telling everyone that will listen; CALL VETERANS UNITED TODAY!!

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars

I had a great experience!

headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars

Nick did an outstanding job throughout the entire home buying process. He was professional, responsive, knowledgeable, and always made himself available whenever I had questions or concerns. He kept me informed every step of the way and made the process feel smooth and stress-free. I would absolutely recommend Nick and Melissa to any Veteran looking to purchase a home.

headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

4 out of 5 Stars

No the experience was good

headshot image of Charlie Marshman

Loan Officer: Charlie Marshman

NMLS# 2070027

5 out of 5 Stars
headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

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