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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
467,645 reviews
792 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 467,645 unfiltered reviews

Starting on Page 120 of 15,589. Return to Page 1

5 out of 5 Stars

Trevor and the crew were amazing. They helped and guided me throughout this process. I will recommend Veterans United to other vets I know. Thank you all for your support.

headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

4 out of 5 Stars

Was everything perfect, no. Was I able to obtain a home loan, yes. The goal was to purchase the home I selected and the staff at Veteran's United accomplished that. You're results driven and so am I. I find it hard to complain about the hiccups run into had no effect on the final outcome. Great job people.

headshot image of Jake McKay

Loan Officer: Jake McKay

NMLS# 2736912

4.5 out of 5 Stars

Some correspondence and “to-do’s” came late in the evening and representatives were unavailable for questions.

headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars

The reason a gave a 10 is every single person did there job above and beyond Any reasonable expectation.
My reasoning is simple they are all great At Vetrans United.

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Photo submission from Anthony S.

Veterans United did an amazing job! Our home buying experience was made easy with the team that was provided! I would recommend Veterans United to any veteran that's looking to purchase a home!

headshot image of Abbie Schneider

Loan Officer: Abbie Schneider

NMLS# 2059890

5 out of 5 Stars
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars

Very communicative and helpful!

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars

Being a widow,my husband who served in Vietnam war, I thought I could never be able to buy a home, but when seen Veterans United advertisement called about what they could do for me April 2026 by
May27.2026, I was closing escrow on my home, Thank You Veterans United the whole Team that helped.
Rose M Salazar

headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars

As a Gold Star wife it was an emotional time purchasing a home without my husband and I was hoping it wouldn't be to overwhelming. I can honestly say that everyone involved at VU made this process pleasant for me. Everyone was professional and attentive to my questions or concerns and always made me feel at ease.
I really appreciate everything you all have done for me!
-Michelle N

headshot image of Nissi Kunjummen

Loan Officer: Nissi Kunjummen

NMLS# 2674671

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5 out of 5 Stars
headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

5 out of 5 Stars

Thank you to the Veterans United team.
You all have made this journey easy!!

headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

4 out of 5 Stars
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Photo submission from Robert H.

Veterans United was very easy to work with and their employees are very efficient. A special thanks to Alberto and his team for their professionalism and efficiency. Alberto really made my experience a positive one.Will definitely recommend Veterans United to people looking for a mortgage.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
headshot image of Chad Richert

Loan Officer: Chad Richert

NMLS# 2721309

5 out of 5 Stars

Everyone at Veterans United helped us get through the process with not a lot of problems. Marlon and Levi were both awesome to us and our process

headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

5 out of 5 Stars

Overall reviewWorking with Veterans United was one of the best experiences I’ve had during a major life purchase. From start to finish, the entire process was smooth, organized, and stress-free. Every team member was professional, knowledgeable, and genuinely cared about helping me through each step of the home-buying journey. Communication was outstanding, and I always felt informed and supported throughout the process. They made what could have been an overwhelming experience feel easy and manageable. I truly appreciate the dedication, responsiveness, and exceptional customer service provided by the entire Veterans United team. I would highly recommend them to any veteran or service member looking to purchase a home.**Finance Manager / Lender Review**The finance manager/lender at Veterans United provided exceptional service from beginning to end. He explained every part of the loan process clearly and made sure I understood all of my options. His communication was prompt, professional, and reassuring throughout the entire process. I truly appreciated how organized and proactive he was, ensuring everything stayed on track for a smooth closing. His expertise and dedication gave me complete confidence during such an important financial decision. I couldn’t have asked for a better experience and highly recommend him to anyone seeking a trustworthy and knowledgeable lender.

headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

5 out of 5 Stars
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

Ready to see for yourself?

Experience first-hand why 372,905 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Corey Jackson

Loan Officer: Corey Jackson

NMLS# 1503004

5 out of 5 Stars

Great people and process from beginning to end

headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

5 out of 5 Stars

Hands down the absolute best.

headshot image of Austin Butler

Loan Officer : Austin Butler

NMLS# 2703745

5 out of 5 Stars

Working with Dean Crippen and the Veterans United team made the home buying process smooth and stress-free from start to finish. Dean was professional, knowledgeable, and always quick to answer any questions I had throughout the process. As a veteran, it meant a lot having a team that truly understood the VA loan process and worked hard to make everything simple and efficient.Dean went above and beyond to make sure I stayed informed every step of the way, and his communication and dedication gave me confidence during such a big purchase. I highly recommend Dean Crippen and the Veterans United team to anyone looking to buy a home, especially fellow veterans. Outstanding service all around!

headshot image of Dean Crippen

Loan Officer: Dean Crippen

NMLS# 1968112

5 out of 5 Stars

This is the second time I've used Veterans United. They have been amazing both times. The online portal makes everything easy. The communication with the team is always fast. They truly make a stressful process much easier. I LOVE Veterans United!!!!!

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Photo submission from Harold K.

My wife and I would like to convey (we learned that word from our real estate dealings, lol) our deepest and most heartfelt gratitude to each and every one of the Veteran's United Team!!!Our journey began with Smith Gaddy on May 23rd. This being our first home ever (yes, at our age...), we did not know what to do or expect. We were guided by you all every step of the way. Our concierge (Casie) got us connected and on track for this process. She also hooked us up with our realtor. Tyler (our loan officer) got involved immediately and worked on our preapproval. Every step was detailed and explained in ways we could understand. The patience, understanding, and commitment was/is so amazing. Cara kept us on track for the underwriter and Jimmy kept the ball rolling in the same efficient manner when Cara was not available. Alicia got our Homeowners insurance in line and patiently kept making necessary changes as we needed them. We successfully closed on July 25th, 2022!Tyler (our loan officer) has gone out of his way to make our dream come true. He helped us overcome obstacles which could have destroyed our dream from becoming a reality. We will never forget him or his team!We tell you all this so you can get an idea from the buyers/our perspective. You all never lost sight of why you are doing this.I am a Vietnam Veteran who has had a difficult trip through life. I never would have dreamed this possible. More importantly, my wife gets the one thing in this life that she has always dreamed of. Thank you for what you have done for us! Remember that you all hold the ability to fulfill a void in a veteran and his family's life. It makes a HUGE difference and again we will be forever grateful to you all. Thank you!!!

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars

They were great! Helped us through our first home purchase flawlessly

headshot image of Noah Durham

Loan Officer: Noah Durham

NMLS# 2736698

5 out of 5 Stars
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

4 out of 5 Stars
headshot image of Keith Simon

Loan Officer : Keith Simon

NMLS# 1229656

5 out of 5 Stars

Good communication

headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

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