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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
465,396 reviews
912 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 465,396 unfiltered reviews

Starting on Page 120 of 15,514. Return to Page 1

4 out of 5 Stars
headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars

Our team with Veterans was outstanding! Buying our first home was very stressful, but Lisa and everyone else made it all worthwhile. When our appraisal came in low, Lisa went to bat for us, advocating for an ROV that actually was approved. Our home was then appraised at what we bought it for. I don’t think it would have if Lisa didn’t do the hard work to prove the was worth more! Additionally, she was very flexible and helpful to answer questions and come up with numbers anytime we needed her.
Lastly, my husband and I are expecting our first baby. One day, we came home to a baby gift from Lisa, Melissa, and Bianca. That kind of kindness is above and beyond. We can’t thank everyone enough!

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
headshot image of Katie Wann

Loan Officer: Katie Wann

NMLS# 2772157

5 out of 5 Stars
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Photo submission from Harold K.

My wife and I would like to convey (we learned that word from our real estate dealings, lol) our deepest and most heartfelt gratitude to each and every one of the Veteran's United Team!!!Our journey began with Smith Gaddy on May 23rd. This being our first home ever (yes, at our age...), we did not know what to do or expect. We were guided by you all every step of the way. Our concierge (Casie) got us connected and on track for this process. She also hooked us up with our realtor. Tyler (our loan officer) got involved immediately and worked on our preapproval. Every step was detailed and explained in ways we could understand. The patience, understanding, and commitment was/is so amazing. Cara kept us on track for the underwriter and Jimmy kept the ball rolling in the same efficient manner when Cara was not available. Alicia got our Homeowners insurance in line and patiently kept making necessary changes as we needed them. We successfully closed on July 25th, 2022!Tyler (our loan officer) has gone out of his way to make our dream come true. He helped us overcome obstacles which could have destroyed our dream from becoming a reality. We will never forget him or his team!We tell you all this so you can get an idea from the buyers/our perspective. You all never lost sight of why you are doing this.I am a Vietnam Veteran who has had a difficult trip through life. I never would have dreamed this possible. More importantly, my wife gets the one thing in this life that she has always dreamed of. Thank you for what you have done for us! Remember that you all hold the ability to fulfill a void in a veteran and his family's life. It makes a HUGE difference and again we will be forever grateful to you all. Thank you!!!

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars

I want to give a special salute to Tyler Dunn, who helped me secure my refinance loan.
He kept me totally informed every step of the way, through the entire process.
He is definitely a great asset to Veterans United.

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars

Jeff Gordon and his team were amazing and they made everything easy to understand. I will definitely recommend them to anyone I know looking to buy a home!

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

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5 out of 5 Stars

All we're outstanding

headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

5 out of 5 Stars
headshot image of Nick Laws

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars
headshot image of Seth Baskett

Loan Officer: Seth Baskett

NMLS# 2605432

4.5 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars

I had a great experience working with Veterans United throughout the home buying process. Their team was very professional, responsive, and helpful every step of the way. They made the process smooth and easy to understand. I would definitely recommend Veterans United to my family, friends, and associates.

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Photo submission from Terrance S.

Veterans United you have once again amazed me. You must being doing something right with your hiring because you have some amazing personnel. Your portal is easy to use and the checklist come in hand. You guys are awesome!

headshot image of James Miller

Loan Officer: James Miller

NMLS# 1374328

5 out of 5 Stars

The entire team of Veterans United provided excellent service making the purchase of my new home seamless. I cannot thank them enough for their dedication shepherding me through the process.

headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars

Drew was awesome!

headshot image of Drew Tee

Loan Officer: Drew Tee

NMLS# 2734299

5 out of 5 Stars
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
headshot image of Kimberly Held

Loan Officer: Kimberly Held

NMLS# 2770521

5 out of 5 Stars

Everyone was professional and responsive and helpful.

headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

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Experience first-hand why 370,989 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars

Double check recommended movers. I was quoted 150per hour for 3 hrs. 150.00 deposit. It took 3 extra hours bill came to $975.00
Their explanation was travel expense. Did do any good talking to helpers, they called boss. And stopped unloading until I paid them
journey men movers.
Hope I never need them again. I've depleted my savings with these surprises.
Loan personell and Ben, my agent were outstanding and a pleasure to do business with
Thanks again

headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

5 out of 5 Stars

Very helpful and always available quickly to answer questions or fix issues that arise

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars

Tyler O. was very helpful throughout our process and kept us highly informed from start to finish. Thank you very much👍🏾

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Photo submission from Michael B.

MY VETERANS UNITED TEAM ROCKS!!!! Wow! Talk about making a scary complicated process EASY!! Everyone from Travis my Loan Officer, Travis my agent, Jill finalizing my loan, Travis the inspector and the rest, I felt like these guys were friends I've known for a while! I'm a first time home buyer and I wish I contacted Veterans United years ago! I'm telling everyone that will listen; CALL VETERANS UNITED TODAY!!

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

4.5 out of 5 Stars
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars

With all of the required reviews and filings, it is amazing that Veterans United can make this process as painless as they did. We did have to upload a bunch of documents, but they made it easy. Thanks a bunch for making this easy for an old Veteran and his beautiful wife. Thanks a bunch.

headshot image of Brent Kumorowski

Loan Officer: Brent Kumorowski

NMLS# 2649672

5 out of 5 Stars
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

1.5 out of 5 Stars
headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

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