Very organized
My wife and I would like to convey (we learned that word from our real estate dealings, lol) our deepest and most heartfelt gratitude to each and every one of the Veteran's United Team!!!Our journey began with Smith Gaddy on May 23rd. This being our first home ever (yes, at our age...), we did not know what to do or expect. We were guided by you all every step of the way. Our concierge (Casie) got us connected and on track for this process. She also hooked us up with our realtor. Tyler (our loan officer) got involved immediately and worked on our preapproval. Every step was detailed and explained in ways we could understand. The patience, understanding, and commitment was/is so amazing. Cara kept us on track for the underwriter and Jimmy kept the ball rolling in the same efficient manner when Cara was not available. Alicia got our Homeowners insurance in line and patiently kept making necessary changes as we needed them. We successfully closed on July 25th, 2022!Tyler (our loan officer) has gone out of his way to make our dream come true. He helped us overcome obstacles which could have destroyed our dream from becoming a reality. We will never forget him or his team!We tell you all this so you can get an idea from the buyers/our perspective. You all never lost sight of why you are doing this.I am a Vietnam Veteran who has had a difficult trip through life. I never would have dreamed this possible. More importantly, my wife gets the one thing in this life that she has always dreamed of. Thank you for what you have done for us! Remember that you all hold the ability to fulfill a void in a veteran and his family's life. It makes a HUGE difference and again we will be forever grateful to you all. Thank you!!!
I would highly recommend James and the team I worked with! Over the last few years they have continued to work with me through all the changes and never missed a beat.
Our refinance was quick and easy. Happy with the rate and service.
Rich is the best there ever was and ever will be. Rich and Mirza go above and beyond to assist Veterans and their families.
Suzie was amazing. She explained every step every number and every option. As a very young first time homebuyer I could not have asked for better.
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Matt and Jason were amazing.
Veterans United you have once again amazed me. You must being doing something right with your hiring because you have some amazing personnel. Your portal is easy to use and the checklist come in hand. You guys are awesome!
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It really was an incredible and seamless experience with lots of communication and answers for any questions that arose. Thank you again for all your hard work!
Mike was an exceptional officer and greatly assisted our clients through all the ups and downs in the lending process. He helped us navigate through three separate transactions, two of which we had to cancel under no fault of ours or Mike’s. But the final transaction closed and the clients are extraordinarily happy, as am I. Mike is a great asset to Veterans United.
MY VETERANS UNITED TEAM ROCKS!!!! Wow! Talk about making a scary complicated process EASY!! Everyone from Travis my Loan Officer, Travis my agent, Jill finalizing my loan, Travis the inspector and the rest, I felt like these guys were friends I've known for a while! I'm a first time home buyer and I wish I contacted Veterans United years ago! I'm telling everyone that will listen; CALL VETERANS UNITED TODAY!!
Where do I even begin? Mark and the entire VU team made this entire process SO easy from start to finish! Responsive, clear and truly engaged with ensuring I was comfortable every step of the way. I can’t begin to thank you enough for helping this broken soldier finally find her way to home ownership after 15 1/2 years of struggling with homelessness and severe mental illness. You really did save my life.
Ryan and his team are truly one of a kind and do an amazing job of getting us Veterans across the finish line. This is the 2nd home that I have purchased with Ryan and the 4th in total with Veterans United. Amazing lender who understand and work with us before, during , and even after the process. I will continue to purchase all my future properties with VU!!
