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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,176

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 409,176 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Tanya Au

Production Manager : Tanya Au

NMLS# 278807

5 out of 5 Stars
Would Recommend

Totally THRILLED with our Veterans United experience our. My wife wanted to move but I didn't believe we were financially ready. As a good will effort to my wonderful wife, I searched mortgage companies around 930 pm on a Thursday night in January. Satisfied that I'd done all I could, I turned off the lights. Literally 2 minutes later, cheery Jeff Erdman, called me back! I was looking for stop signs, but only got green lights! Jeff had paperwork to me on Friday morning. We filled it out on Saturday. Tuesday morning Jon Beahan called and said we we're approved! 5 minutes after Jon called, my VU local Realtor, Tim O'Bryant called and we scheduled a Friday meeting. 5 minutes after talking to Tim, our Home Buying Concierge, Brittany called and was fantastic. Our home needed a bit of work that we finished in late June. During those 6 months, I was regularly, and pleasantly contacted by Jon, Daniel, Brittany and our realtor Tim. On Fri, 30 June, the sign went up for our home, with an ask of $250K, which my wife and I thought was about 14K above probable price. Saturday, 2 showings, Sunday 2 showings. Sunday around 530pm Tim called. 3 offers and the crazy one we accepted....$257,500, cash offer, no inspections and a quick close! Incredible! With the incredible VU website, we signed all the documents on Monday, the 3rd. But wait! There's more! At amazing Tim's suggestion, we were looking at condos in a very desirable area, but none were available. Friday the 5th, 515 pm. I saw the perfect condo pop up 4hrs after being listed. I called Tim immediately. Realizing the it was Friday evening, of 4th of July week, I knew he'd be busy, I told him we'd like to see it during the weekend. He called me back.."I've contacted the agent and I'll meet you there in 30 minutes". Shocked, but knowing Tim, not surprised, we met. We told him we loved it! Tim quickly re-arranged his schedule and we drove to his office and wrote up the contract! Sold a home, bought a home all i a week. Jon and is team were all over it and the great VU website made it amazingly easy. In Mary's and my minds, it was truly a miraculous journey, and we owe it all to Jon, Tim and all the team members. I know how proud the VU Executive Team must be of their amazing organization, and the too deserve great credit. I have written a similar note to Tim's Irongate Realty, telling them how smart they were to team with VU. If it's possible I think it would be wonderful if the busy VU Executive team, could reach out to Irongate's leaders and Tim O'Bryant too. Thanks for opportunity to share, and let Jeff Erdman know what a difference maker he is, and that every once in a while, those late nights, payoff! Very sincerely
Ward and Mary Willis

headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

My loan team was beyond excellent. From my initial call to them to after closing, I was provided with detailed and relevant information. They were efficient in their communications and respectful of my time constraints. Thank you for being professional, knowledgeable, and caring. You truly made the overall experience positive and stress free.

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
Would Recommend
headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

4 out of 5 Stars
Would Recommend
headshot image of Allen Spencer

Loan Officer: Allen Spencer

NMLS# 2228660

5 out of 5 Stars
Would Recommend

Shawn Shackleford and Christy Mongler need a raise or something because they were phenomenal! From helping me to working with my agent to putting up with the seller's agent.... They were absolutely incredible and made this process so simple and easy.

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend
headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

5 out of 5 Stars
Would Recommend

I am forever grateful for my team at Veterans United. My home buying experience was stress free. Any questions or concerns were addressed in a timely manner. My concierge checked on me through the process which was a bonus. I was always given reinsurance and respect.

headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
Would Recommend

Julie Behlmann​​​​ was also a delight to work with. She was very attentive and friendly, and was extremely patient with me and my MANY questions throughout the process. She was quick with a response and made me feel like I mattered. She was amazing.

headshot image of Hank Warren

Loan Officer: Hank Warren

NMLS# 2048891

5 out of 5 Stars
Would Recommend

Veterans United is a great organization and I will definitely be using them again in the future when I am purchasing properties. They "walked the dog" with me every step of the way and were very on point with all of their updates. Never once did I feel like I was asking a "stupid question" when I would call and talk with them. Would HIGHLY recommend using Veterans United to anyone looking at buying property/real estate.

headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

The entire team made the whole home buying process very easy. I was actually surprised at how smoothly everything went especially as a first time homebuyer not knowing what to expect. It was a great experience.

headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend
headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
Would Recommend

Amazing 10/10 every time amazing commitment to home buyers and refinancing people this team is A++ Bodine and his team are onto of there game!

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Would Recommend

I enjoyed going through this process with VU for the second time. I was not disappointed at all!

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

Working with Jason and his team was an amazing experience! I was contacted often and kept up to date with all the steps during my home purchase. This was my second home purchase and the first time using Veterans United and could not be happier.

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
Would Recommend

Thank you to everyone involved on helping me find my new home!! I greatly appreciate everyone’s support and hard work! Best wishes to all.

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
Would Recommend

Overall, great team. Stayed in touch with me the entire time. Helped me understand the ins-n-out of the loan and property ownership.

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
Would Recommend
headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
Would Recommend
headshot image of Tyler Lentz

Loan Officer: Tyler Lentz

NMLS# 2426262

5 out of 5 Stars
Would Recommend

Appreciate the simple application and help throughout the loan process. Great work.

headshot image of George Eastergard

Senior Loan Officer: George Eastergard

NMLS# 1446649

5 out of 5 Stars
Would Recommend
headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars
Would Recommend
headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

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5 out of 5 Stars
Would Recommend
headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
Would Recommend

From the beginning, this team has been awesome. All of our questions were answered before even having to ask! We never had to wait for anything because it was laid out with an explanation for clarity. I would choose this team again and again. I am so happy we decided to go forward with them and we are looking forward to reuniting with this team on our next purchase!

headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars
Would Recommend
headshot image of John Golobic

Loan Officer: John Golobic

NMLS# 2184489

5 out of 5 Stars
Would Recommend

The entire team was super available and responsive to all my questions. I'm a first-time home buyer and they made me feel extremely comfortable throughout the process. Great Job team! I'm truly very happy!

headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
Would Recommend

The people working for veterans is what is holding them up the system is not set up for everyone but the people that we worked with were dedicated to getting our loan through and made it happen. My only other comment would be that the system make it a little easier for their people and their borrowers with every unique situation. Eliminating the extra hoops that need to jumped through.

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Would Recommend

Just thank to the team

headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Would Recommend
headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

4.5 out of 5 Stars
Would Recommend

For the second time in a row, VU did a great job! I absolutely would use them again and will recommend them to my friends! Great work!

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

More Reviews

See all 409,176 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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