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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,175

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend

The team is high level, plain and simple. At no point was I confused or not understanding the process. They were able to pivot when things didn't go as planned. Great Job! Highly recommend!

headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

3.5 out of 5 Stars

The appraiser sucked. They sat around for two weeks before putting a tidewater on the house for a marginal price difference in apprised and purchase price. That could have added a week till closing.I didn't have a spot for it, but jake tecklenburg would get a 10 from me. He did a great job keeping me informed on the status of everything. Im worried that getting some one like that was pure luck.Your fees are far to steep. Moving forward i will not be using vu again, mostly due to the high fees vu charges. I will also be strongly recommending my sailors look elsewhere.

headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

5 out of 5 Stars
Would Recommend

I have mentioned you all to all my Vietnam brothers, we meet regularly every Thursday at the Poloma diner, Illinois at 9 AM for breakfast 🥞🍳 come and join us.

headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars
Would Recommend

This is the second time I have worked with Scott Beasley. It was a pleasure last time and it was even better this time. Scott and his team were there for us through every step and kept me updated! Everyone was very kind.

headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend
Photo submission from Kayla S.

I have had such an amazing experience ! My team assisted me with the preapproval process by making suggestions on how I can increase my score. Once I was where I needed to be the rest of my team hit the ground running. Found my home and they had me in that home by day 33. It's my first home buying experience so naturally I had a ton of questions, my team answered promptly and with such grace and respect that allowed me to feel safe enough to come to them with anything. They kept me in the loop every step of the way, they communicated with my agent to also ensure she was also informed. They have accommodated and ensured my comfort throughout the home buying experience. Highly recommend working with Veterans United because my team was so professional and respectful I can only assume that is the VU standard.Team members:
Natalie Kane (RE agent)
Sam Kruvand
Adam Crutchfield
Gina Overshiner
Brittany Lucy

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend
headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

5 out of 5 Stars
Would Recommend

For the Team , thank you for an exceptional performance, service for this veteran, I’m hopeful that the team that guided me, throughout this process will continue know that I’m very, very appreciative of you all.

headshot image of Miranda Phillippe

Loan Officer: Miranda Phillippe

NMLS# 2486151

5 out of 5 Stars
Would Recommend

The Team at Veterans United was excellent to work with. Highly recommend.

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend
headshot image of Joshua Dugo

Loan Officer: Joshua Dugo

NMLS# 2340168

5 out of 5 Stars
Would Recommend
headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
Would Recommend
headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Wilder

Loan Officer: Jeremy Wilder

NMLS# 1124786

5 out of 5 Stars
Would Recommend

Brilliant, professional, honest, and sincere!

headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend
Photo submission from Anthony P.

My experience with Veterans United will ALWAYS have a special place in my heart!
My loan officer, documents specialists and general team SERIOUSLY went to WORK for us, like very few civilian teams have!
My credit needed work so I was put on a plan which I thought was an immediate no as we'd attempted several times within the last 5 years to buy a home and we're always turned down even with a good paying job and over 640 credit score by traditional banks etc. It was honestly disheartening as well as demoralizing.
When I told my wife my plan back in May of this year to be in good standing and looking for a home by November I KNOW she was as skeptical as I secretly was due to all of the failed previous attempts.
Todd and the team SERIOUSLY allowed me to keep to my goal, my Wife's energy is COMPLETELY different now as we are in the process of moving into our new home!
This was the most pleasant process as it was so buttery smooth that at times I THOUGHT this was too good to be REAL, as cool little gifts came to the house we were renting along with weekly updates of the loan, title, etc process rolled along I thought for surely this is gonna be another build up to a no.
Around the time the title came back and the final appraisal was done and the loan moved closer into a CTC status (my team advised me that this means Clear To Close!) I started ACTUALLY getting excited that THIS might actually work this time!
I am happy to say that Todd and his team from Ty, To Ben, to Teresa, To Dottie and all the others behind the scenes a heartfelt THANK YOU for allowing this man to keep his promise to his wife and kids I'll be ETERNALLY grateful to reach and every single one of you!

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

Everything was done online. Great for tracking things. Left out the personal connection piece. Things kept showing up in my to do list with little explanation. I was never confident that my loan was going through all the way up to the last day. Didn't appreciate that feeling.

headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars
Would Recommend
headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

4.5 out of 5 Stars
Would Recommend
headshot image of Daniel O'Brien

Loan Officer: Daniel O'Brien

NMLS# 2279209

5 out of 5 Stars
Would Recommend

The whole team made the process so easy and painless. I know there are many people behind the scenes that work hard and don’t get the credit they deserve, thank you all.

headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend

Veterans United made it possible for us to become home owners. The process was fast and they supported us all the way. I would not hesitate to use them again.

headshot image of Tina Wiggins

Loan Officer: Tina Wiggins

NMLS# 1411098

5 out of 5 Stars
Would Recommend

Amazing team with great communication,
From the very start to moving In.

headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

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5 out of 5 Stars
Would Recommend

First time home buyer, very nervous about the process and did not know what to expect. VU helped me through every step of the process, was very informative and made what could have been a very stressful situation, a pleasent one! THANK YOU!

headshot image of Kevin Warren

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend
headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

4.5 out of 5 Stars
Would Recommend

The team was awesome and the process easier than ever. Highly recommended.

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend
Photo submission from Selina C.

I highly recommend Veterans United Home Loans for all your home loan needs! Excellent team coverage, great response and communication, and wonderful to work with!

headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

The team I worked were all very nice and kept things on track. The process from beginning to end was smooth and quick. Loved my experience with Veterans United.

headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars
Would Recommend
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

Stephen and the team made the whole experience easier than I expected. All in all, I would recommend VU to any Veteran. Thanks for everything.

headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars
Would Recommend

As I approach retirement from the Active Army after serving close to 30 years, it was imperative to send my spouse ahead of me so we have a place to call home after my final transition! A place that was close to a network of family and friends I grew up with was the ideal geological location to settle down as a civilian. Having Veterans United on our side was priceless, as up until now, the Army told us where we would be going next, and housing would be available. Thank you so much VU! Thank you for caring, helping, supporting, and advising us through this life-changing decision! As SEAC #3 John Wayne Troxell would say; BOOM!

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

More Reviews

See all 409,175 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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