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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

412,296

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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5 out of 5 Stars
Would Recommend
headshot image of Matthew Hill

Loan Officer: Matthew Hill

NMLS# 2441149

5 out of 5 Stars
Would Recommend

I cannot say enough good descriptive adjectives about Veterans United, the team that helped me, and the overall experience I had with them.If you’re getting ready to purchase a home, do not hesitate to use their outstanding service.

headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
Would Recommend

The whole process was a learning experience for me. When my first closing fell through, they went into "fight mold" to find out why and worked it out and during all of this, they kept assuring me everything was going to be alright. Praise God, it was , I c
CLOSED on 12/12/23 @ 1pm. "My forever home" I thank Ryan ,Jessica, Cris for not giving up on my dream. I send all my ❤️ and appreciation and prayers to this team, from the bottom of my heart, THANK YOU

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Would Recommend
headshot image of Devin Abel

Loan Officer: Devin Abel

NMLS# 1925466

5 out of 5 Stars
Would Recommend

This is my second time using Veterans United for my VA home loan needs. They are quick and respectful. Both of these helps when you are in market that doesn't understand VA Loans and you are regularly out bid with cash offers.

headshot image of Charles McKee

Loan Officer: Charles McKee

NMLS# 2053706

5 out of 5 Stars
Would Recommend

Thanks Team, Merry Christmas and Happy New Year. God bless you all.

headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Would Recommend

As a new home buyer I was not looking for a home when I ended up in the buying process! It sort of just happened and to make a long story short I pivoted from two other properties pretty much turning on a dime and going a different direction each time and from the Seller John, Loan Officer Katie and her team including Brie, down to my agent Robert, they all turned in that same direction in unison! Great experience overall and will do it again in a few years!

headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend
headshot image of Levi Hoyes

Loan Officer: Levi Hoyes

NMLS# 1884805

4 out of 5 Stars
Would Recommend

Through out the whole process it was tvery difficult to get a hold of our loan agents when I called to ask questions and to even get email replies. It made the process very difficult and stressful.

headshot image of Angela Hake

Loan Officer: Angela Hake

NMLS# 1653266

5 out of 5 Stars
Would Recommend
headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend
headshot image of Tony Meis

Loan Officer: Tony Meis

NMLS# 1044957

5 out of 5 Stars
Would Recommend

Veterans United has the lowest fees and are the absolute experts at VA loans no matter how complicated. I will always use them and highly recommend them to anyone who is looking to purchase a home.

headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend

Veterans United was wonderful! They made the whole home buying process so easy! I would 100% recommend them! I have to give a shout out to our Loan officer Derek Parnell, we could not ask for a better Loan officer!

headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

5 out of 5 Stars
Would Recommend

The entire team was very knowledgeable, kind, and easy to work with. Any service member would be lucky to have this team assisting them in the home buying process.

headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars
Would Recommend

You guys and this company are the best there is hands down and it was an absolute pleasure working with everyone on the team. My family and I cannot thank you all enough for the hard work and dedication you helped us with. We are forever grateful and will always put your company out in front for all to know and see.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend

Thank you so much for the wonderful work! Highly appreciated.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend

Veterans united is an amazing organization and you can rely on them, even if you’re unsure when you want to start looking and don’t know when you want to buy they will remember you and call you to check up and go over hoop and obstacle that the market throws at them and you. They’re 5 star all around!

headshot image of Kayla Massie

Loan Officer: Kayla Massie

NMLS# 2121245

5 out of 5 Stars
Would Recommend

It has been a great experience! Especially for veterans who know less about the process and would like to know the advise they get are trusted.

headshot image of Andrew Moe

Loan Officer: Andrew Moe

NMLS# 34810

0.5 out of 5 Stars
headshot image of Steve Gustafson

Loan Officer: Steve Gustafson

NMLS# 1599009

4 out of 5 Stars
Would Recommend
headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars
Would Recommend
headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

2.5 out of 5 Stars

As a first time homebuyer I expected alot more from my team you can find genuine people this service felt automated.

Response from Veterans United

Shane, we apologize if the service provided did not feel genuine. We strive to provide personalized service to each of our veterans for the best possible experience. We will review the work that went into your loan to find opportunities for improvement. Should you wish to share any further details, a member of our Client Advocate Management Team is happy to assist you.

5 out of 5 Stars
Would Recommend
headshot image of Cynthia Diaz

Loan Officer: Cynthia Diaz

NMLS# 1483854

4.5 out of 5 Stars
Would Recommend
headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend
headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
Would Recommend

We’ve have a great experience working with Veterans United. The whole group was awesome and on top of everything. Communication with them was quick and very easy.

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

4 out of 5 Stars
Would Recommend

Overall it was a great experience. The only ding was the fact that they were way off in terms of the loan estimate. By thousands which I thought was egregious so that caused a lot of panic on my end. I must say Jeff got right on it and rectified the situation for me to his credit.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend
headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

Veterans United provided an amazing experience for my wife and I. Desi, Ryan, Okonwa, even the myVU app was fun to work with. That Veterans United jingle plays in my mind every time I saw the phone ring or a team text on my phone from the loan team. DO NOT STOP what you guys do!

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

More Reviews

See all 412,296 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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