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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,182

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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5 out of 5 Stars
Would Recommend
headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
Would Recommend
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

4.5 out of 5 Stars
Would Recommend
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
Would Recommend

Rachel was amazing also!! My team was great, and I'm so grateful for them

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

4.5 out of 5 Stars
Would Recommend

Walked me step by step and showed me corrections when needed. Alleviated some stressful situations when things looked like they were going sideways with good information and helpful advice. Made the buying process smooth and communication was great, they never left me wondering what was going on.

headshot image of Karol Hart

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend
headshot image of Justin Stanbra

Loan Officer: Justin Stanbra

NMLS# 2491644

5 out of 5 Stars
Would Recommend
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

4.5 out of 5 Stars
Would Recommend

This is my second time using Veterans United and if I ever had to purchase a home again I would go through them no questions asked.

headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars
Would Recommend
headshot image of Toby Clifton

Loan Officer: Toby Clifton

NMLS# 1996257

5 out of 5 Stars
Would Recommend

I thought home buying was going to be more difficult. As a first time buyer, I can say the process is not hard at all! Thanks to an awesome team that work behind the scenes to make this a memorable and enjoyable process for me.The Corbett’s appreciate VU and making our dream become a reality!

headshot image of Chris Draffen

Loan Officer: Chris Draffen

NMLS# 2023094

5 out of 5 Stars
Would Recommend
headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
Would Recommend

I had no idea customer service like this still existed, but my team is head and shoulders above all others. They made me feel as if I was their only customer, but I know they have an extensive case load.Thanks team!

headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

5 out of 5 Stars
Would Recommend
headshot image of Kevin Osterhaus

Loan Officer: Kevin Osterhaus

NMLS# 1960695

5 out of 5 Stars
Would Recommend

The whole team was great. I could not be any happier with my loan team. 10/10 I would definitely recommend any veterans to them. VU is a wonderful organization.

headshot image of DJ Leverton

Loan Officer: DJ Leverton

NMLS# 1407046

5 out of 5 Stars
Would Recommend

I want to express my sincere appreciation for the outstanding service I received from Veterans United during my home buying journey. From start to finish, they demonstrated the highest level of professionalism and expertise, ensuring that the entire process was remarkably smooth and stress-free.Their team's dedication and commitment to assisting me at every step of the way were truly commendable. They went above and beyond to address my questions and concerns, providing clear guidance and invaluable insights that made a significant difference in my home buying experience.The level of organization and efficiency displayed by Veterans United was exemplary. Their attention to detail and commitment to ensuring that all the necessary paperwork and documentation were in order gave me the peace of mind I needed during this important life milestone.Moreover, the friendly and approachable nature of their team members made me feel comfortable and supported throughout the process. It's clear that they not only excel in their roles but also genuinely care about their clients' well-being.Thanks to Veterans United, I am now living in the home of my dreams, and I couldn't be happier with the support and service they provided. I wholeheartedly recommend Veterans United to anyone seeking a loan lender, and I am incredibly grateful for the role they played in making my dream home a reality. Thank you, Veterans United, for an exceptional home buying experience!

headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

4.5 out of 5 Stars
Would Recommend
headshot image of Samantha Walker

Loan Officer: Samantha Walker

NMLS# 1122751

5 out of 5 Stars
Would Recommend

Thank You!

headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars
Would Recommend
headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

5 out of 5 Stars
Would Recommend

Outstanding!! Was extremely nervous about buying a house and after speaking with the team and the explanations given to any and all of my questions I never felt in unknowledgeable after. My stress was greatly reduced and I was confident in my decision to purchase.

headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars
Would Recommend

The process was super smooth and fast. Didn't stress as much as I thought I would but that's because I had an amazing team helping me. Thank you

headshot image of Aidan Anderson

Loan Officer: Aidan Anderson

NMLS# 2345277

5 out of 5 Stars
Would Recommend

The entire team was awesome.

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

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5 out of 5 Stars
Would Recommend
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend
headshot image of Phyllis Gatlin

Senior Loan Officer: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars
Would Recommend

We have used VU now twice for both of our loans. Both times have been exceptional experiences and zero issues.

headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

5 out of 5 Stars
Would Recommend
headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

5 out of 5 Stars
Would Recommend
headshot image of Ron Rowe

Loan Officer: Ron Rowe

NMLS# 2292095

5 out of 5 Stars
Would Recommend

Would recommend to any vet looking to buy a home

headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend

This is my 2nd transaction with Billy Jones and I have to say that he is AMAZING!!! He was very knowledgeable and attentive to my specific situation and he was always a phone call away to answer any questions that I had. Billy gives the best service that you could ever ask for and I recommend his services to anyone looking to buy or refinance. I will continue to seek out his services in the future and recommend him to my friends and family. Thank you again, Billy! Keep up the great work!

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend

I did not do a lot of "shopping around" for my refi mortgage because I had looked at options previously. Ultimately, I settled on Veterans United because after all, I am a veteran and was looking for a VA loan. I received exceptional service and guidance from everyone at VU. The website and app made everything easy. Thanks to the whole team, especially Laura and Christie.

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

More Reviews

See all 409,182 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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