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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
461,229 reviews
852 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 461,229 unfiltered reviews

Starting on Page 13 of 15,375. Return to Page 1

5 out of 5 Stars
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars

I felt overwhelmed throughout the process and the team assigned to us helped me understand terms, actions, timelines and things I didn’t even consider when buying a home. I would fully recommend and use these services for every single time.I could not have had a better experience

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

4.5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
headshot image of Kenzie Tree

Loan Officer: Kenzie Tree

NMLS# 2329393

5 out of 5 Stars
Photo submission from Madelyn Q.

Veteran’s United helped us buy our first home. Each member of our team was super knowledgeable and their communication skills were top tier! The response time was also very short if we had questions!

headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars
headshot image of Clint Dunlap

Loan Officer: Clint Dunlap

NMLS# 2043576

5 out of 5 Stars

Anne Kuster and her team were great. We had constant communication, updates, and follow-ups. Our close got through ahead of time and all aspects were well coordinated. Anytime she was going to be out she left us at least two other people to contact as backups.

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars

Collin and his team communicated quickly and professionally to all my needs and questions. It made my experience much less stressful...well done.

headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

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5 out of 5 Stars
headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

4 out of 5 Stars
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

4 out of 5 Stars
headshot image of Shannon Hudson

Loan Officer: Shannon Hudson

NMLS# 1078335

5 out of 5 Stars
headshot image of Shaun Hanson

Loan Officer: Shaun Hanson

NMLS# 2799013

5 out of 5 Stars
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Photo submission from Cameron C.

We’ve used VU twice and a smaller lender once for our three total times we’ve purchased a home using the VA Loan. Will highly recommend them over and over as we haven’t seen many other lenders top their customer service and support throughout the process. We always feel informed and like we’re part of the entire process during each step, whereas other lenders keep to themselves while working on things behind the scenes. Grateful for VU and will always recommend them for VA Loans.

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars

The only issues we gad were because of the title company Prosperity and their poor lack of communication. Veterans Unity should think twice before using them as they made them look bad. Because I've worked with Veterans United in the past I knew the issues I had were not from them.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars

Chad,Angelica and the whole team were extremely helpful and made the process seamless.

headshot image of Chad Richert

Loan Officer: Chad Richert

NMLS# 2721309

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Experience first-hand why 367,430 homeowners give us a perfect score!

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5 out of 5 Stars

The team was very professional. They answered any questions that I had. The process was so seamless. I have never closed on a home in 22 days and this is my fourth home. I have recommended Veterans United to aa couple of dear friends. I am sure they will feel the sane way once the process is over.

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars

Seamless and hassle free. Compared to all my other times we purchased a home, this has been by the far the was and best experience.

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars

Everyone who I dealt with at Veterans United was very helpful, especially Joe Schumacher & Kara Stanley.

headshot image of Joe Schumacher

Loan Officer: Joe Schumacher

NMLS# 2742396

5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars

Kayla was outstanding. She was there for me throughout every step of my home buying journey. She went the extra mile and put my mind at ease.

headshot image of Kayla Smith

Loan Officer: Kayla Smith

NMLS# 1944201

5 out of 5 Stars
Photo submission from Jonathan J.

Veterans United is an Outstanding Team who I would work with again. Trustworthy and Professional with Genuine Support in securing homes for the Veteran Families.

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars
headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
headshot image of Kyle Hatten

Loan Officer: Kyle Hatten

NMLS# 2357326

5 out of 5 Stars

I could not recommend Veterans United more.

headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars

10 out of 10 for Shawn! 100% would and have already recommended using Shawn to a friend. I believe he went out of his way to ensure we had exactly what we needed for closing. His communication was outstanding and he was never too busy to answer questions. If you have a “kudos” reward/acknowledgment he absolutely deserves it. I will never have enough good things to say about him. So lucky we got paired up with him.Now, some of your other staff….: like Stephanie Sanders is about as useful as tits on a turtle. She doesn’t return phone calls for starters, even after leaving messages with questions. She kept requesting information that I didn’t have and she was told this (multiple times) I told her I didn’t have the information and I wouldn’t until after a certain time (HELOC paperwork that I could get after closing on that loan which she was given a date for) but kept insisting she needed it, in a an email that was shared with the sellers agent (which I did not appreciate) because that realtor was able to use against me, making me look like I wasn’t doing anything. Seriously, who does that. Stephanie would be the only person who would make me tell others to stay away from your company. She’s completely and utterly useless.But, to close on a happy note, totally appreciated Shawn. He was absolutely fantastic!

headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

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