From the start, Derek took the time to explain my options, walked us through every detail of the process, and made sure I felt comfortable with each decision. His professionalism, knowledge, and attention to detail were outstanding. He was readily available to answer my questions, keeping me informed every step of the way, His responsiveness was incredible—he promptly answered all of my questions and proactively kept me updated.
Veterans United experience all in all was great. Their implementation of their own app where you can upload documents, track the progression of your underwriting process is phenomenal! We were pleasantly surprised that we could always count on a quick call back if we had any questions to ask and we got to speak with an actual person. The ease of getting all of the important information for the upcoming move like utilities phone numbers etc was awesome. The only time my husband and I felt a little disappointed was when the team failed to get documents ready for closing because they either missed an email from our realtor or misunderstood it. The closing date ended up moving by 24 hours. At the end of the day, it wasn’t as big of a deal, but we did have to scramble and cancel and reschedule certain furniture deliveries and other vendors like internet etc. All in all, my husband and I were happy with the outcome. We did close on our dream house and Veterans United absolutely played a huge role .
We highly recommend Veterans United - they made two confused young adults into home owners!
Veterans United helped me every step of the way. Great service and I'd go through them again.
Jason, Justin, Gabby, and Blair are amazing and made my 1st home buying experience stress free. You all were amazing and I will recommend you to any veterans i know.
Well underwriting process was not fun, but the Veteran United team and my real estate agents made this first time homebuyer experience extremely easy. They definitely did all the heavy lifting, but greatly appreciate all their hard work.
Overall it was a very it was a very very easy going experience from start to finish and we are very satisfied
Veterans United made it super easy to even move out of our home state and we felt secure in our decision. Outstanding 24 Hour help and always answered our questions! We absolutely recommend VU!
Veterans United not only helped me though my first home buying experience but they took the time to teach and explain everything to me as I needed. The team was great and they genuinely care about you and truly tru and work in your best interest. I love VU and if I ever buy another home I look forward to working with them again.
Any veteran looking to purchase a home using your veteran benefit should start with Veterans United.
The purchase of our home was completed seamlessly and I was very satisfied. I highly recommend Veterans United!!!
My team at veterans united made the home buying process so easy and we’re all so helpful and understanding!
Our home-buying process was easier than I ever thought it could be. My realtor was surprised at how smooth everything went, and a large part of it was the team at VU that worked with us, specifically Annie and Cole.
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This process started out is only a dream. I made a simple phone call from a Google search and ended up with Veterans United, Alberto and his team. What a God send. It is amazing and I am astounded at how smooth they really make the process. Along every single step they knew exactly what they were doing. The smallest of details were taken care of by their team. Veterans have enough to deal with with many returning from war, deployment, and time away from their families. It’s comforting to know that there’s a company out there that looks out for their well-being. Unfortunately, 10 is the highest grade you can grade someone on their scale, in our opinion, they deserve a much higher score. They took a dream and turned it into a reality, and for that we will be forever grateful. I could not recommend this team higher. Thank you Alberto, and your entire staff for not only making us feel like family, but taking our dream and turning it into a reality. God bless you.
I don't know how I got connected to Veterans United Home Loans, but Derek Russell was right there to walk me through the process and answer all my questions. Except for the interest rate being a little higher than i like, the whole process was quick and easy. Being a Veteran I appreciate the care that was shown. I would recommend Veterans United Home Loans.
Veterans United was so fast, within a couple of minutes of clicking additional info button, within 1/2 hour I had my pre-approval letter. A recommended realtor called me within an hour of clicking. Thanks to VU timeliness, I was able to sell and buy in about 5-6 weeks.
