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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
459,107 reviews
756 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 459,107 unfiltered reviews

Starting on Page 13 of 15,304. Return to Page 1

4.5 out of 5 Stars

Casey was awesome! He was attentive, caring, communicative, and honest. He made my first time home buying smooth and transparent. Way to make a difference, Casey!

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars

Holly was very helpful. Give her a raise.

headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars

Fastest and easiest way to get a home and the team was so helpful. John,Katy and otherss not mentioned on my team did outstsnding and made clear on the to do's list.. All in all 5 out of 5 stars. Thank you for letting me reach the american dream.

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Photo submission from Joshua C.

The team in a whole did an outstanding job and went the extra mile to ensure me and my family had the help we needed in our last minute pcs decision to purchase a home. They were always extremely nice, helpful and had answers to the questions we had asked. This was our first time purchasing a home and they were they made us feel comfortable and confident in our decision in this major milestone in our life!

headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars

I REALLY APPRECIATE(ed) Veterans United and SPECIFICALLY my Loan Officer (Drew Tillman) for listening and understanding what it was that I was looking for with my 1st Home Purchase, and for guiding me along throughout the ENTIRETY of the process. (Taylor & Joedi did well with communicating as well).I do believe financially speaking that I got the BEST DEAL possible for my situation, and I would recommend them to anyone, and I plan to in the future :). To any Veteran (Marine Corps Vet myself), know what you want or have as good an idea as possible, and I believe Veterans United can help you too!

headshot image of Drew Tillman

Loan Officer: Drew Tillman

NMLS# 2045394

5 out of 5 Stars

Veterans United was wonderful they people were wonderful and they kept me informed on everything by sending me taxes and pictures and just speaking on the phone I really did love dealing with the folks that I dealt with especially Madison and the rest of the company at veterans United. They got me a little interest rate and my refinancing and locked it in before it went back up I think it was wonderful the way that they handled this and I would use them and you give them a turn on the way.

headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars

Aaron was great. We ran into to many issues and he kept me calm and worked through it.

headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars

Very helpful, Austin and Kayla were very informative answered any questions I had and were very kind. I couldn’t imagine being with anyone else through this stress full process. So thankful someone told me about yall.

headshot image of Austin Rapp

Loan Officer: Austin Rapp

NMLS# 1865231

5 out of 5 Stars

The two agents I worked with during the refinance, Jon McCartney and Kyle Black, were both great and exceptional in communicating and explaining the steps that were needed to move forward with the process.

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

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5 out of 5 Stars
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars

The team that helped me was incredible from start to finish I’ve always been worried about trying to own a home but with my team it honestly was stress free

headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars

Veterans united helped me out the best way they can for my family and made sure everything worked out in our favor for the best outcome of purchasing a home!

headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars

If you’re a veteran or active-duty service member looking to buy a home, Veterans United Home Loans absolutely stands out as one of the best experiences you can have.From the very beginning, the process feels tailored to you—not just as a borrower, but as someone who’s served. Their team takes the time to explain every step in plain language, making what can normally be a stressful process feel surprisingly smooth and manageable. You’re never left guessing; communication is consistent, clear, and genuinely supportive.One of the biggest highlights is how knowledgeable they are about VA loans. They don’t just process paperwork—they help you understand and maximize your benefits. Whether it’s breaking down eligibility, explaining funding fees, or helping you navigate credit concerns, they approach everything with patience and expertise.Their online platform is another huge win. It’s clean, easy to use, and keeps everything organized in one place. Uploading documents, checking your loan status, and staying in touch with your loan team is all incredibly convenient—no chasing emails or wondering what’s next.What really sets them apart, though, is the level of care. You’re not treated like a number. There’s a genuine sense that they want you to succeed in becoming a homeowner, and that makes a big difference during such an important life step.All in all, Veterans United Home Loans delivers an exceptional experience—professional, efficient, and deeply supportive. If you qualify for a VA loan, they’re an outstanding choice and absolutely worth considering.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

4.5 out of 5 Stars
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Photo submission from Herbert J.

Using Veterans United for the purchase of our new home was the best decision we could have made. From start to finish the whole team was working for us and made this process a breeze, I highly recommend Veterans United to everyone.

headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars

Amazing team! Very responsive and knowledgeable on the entire process and made the process of purchasing a home easy. This team made my decision feel safe and informed. I would recommend the VU team to everyone I know.

headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

4.5 out of 5 Stars
headshot image of Noah Durham

Loan Officer: Noah Durham

NMLS# 2736698

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5 out of 5 Stars

Phillip was absolutely phenomenal. He went above and beyond for my husband and I. The whole team was so easy to work with, and answered my questions promptly. When my husband was deployed during our loan process, they made sure our POA was perfect so we wouldn’t have any issues come signing day.

headshot image of Phillip Kast

Loan Officer: Phillip Kast

NMLS# 2738304

5 out of 5 Stars

Jon and his team have helped me so much in everything I needed to get stuff completed in a fast and professional way. Thank you Jon and the team. Keep doing a great job!

headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

5 out of 5 Stars
headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars
headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars
Photo submission from Darryl V.

I highly recommend using Veterans United Home Loans. If I had to do it all over again, knowing what I know now, there’s no question that I’d use Veterans United again.

headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars

Khris Carmichael and Joshua Grove and your whole team were kind amazing and they were amazing and it went without a hitch especially because we had issues on our side cuz our first house fell through I couldn't recommend them enough Kris and his team A+ Plus.
Thank you

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of Brandon Elkins

Loan Officer: Brandon Elkins

NMLS# 2029680

5 out of 5 Stars
headshot image of Jacob Elliott

Loan Officer: Jacob Elliott

NMLS# 2732463

5 out of 5 Stars
headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

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