We were very pleased with the polite and professional service we received from Tyson Brockmeier and his financial team throughout the process!
The whole Veterans United team was great to work with. Everything was in order and buying a house was easy.
Veterans United is an Outstanding Team who I would work with again. Trustworthy and Professional with Genuine Support in securing homes for the Veteran Families.
Melissa and her team did a great job as always!! Thanks for all of your help!
Colin and his team are fantastic! Highly recommend.
I have only thanks and appreciation for the work that you guys have done for me, my wife, children and I are happy with our new home.
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Very pleasant to work with a professional staff.
I want to give humongous shoutout to Dan Reynolds, Evan Mehuys, Donna McDonnel, Noadiyah Jones, and the whole VU team I interacted with. This process of buying a home was very easy due to the superb knowledge and professionalism of all members involved. Any questions or concerns I had were addressed promptly and immediately. From start to finish, this was an absolutely amazing experience. If you’re a military member/veteran, I highly recommend. Thank you all for the amazing job you continue to do everyday!
Matt and his team made my home buying experience so easy. I am moving from Oregon to Arizona and I was in Oregon the entire time while my husband was in Arizona. They answered all my questions and always made me feel important. I will always come to them for my home buying or selling needs. This is my 2nd time with Veterans United and it was a wonderful experience both times.
If you’re looking for a team that goes above and beyond, look no further than Veterans United Home Loans. From start to finish, this entire team had my back like a well-oiled machine. Every time I had a question or needed something done, they didn’t just meet my expectations, they crushed them. They kept me in the loop at all times, making sure I was never left wondering what was going on. I swear they must have had a direct line to my thoughts because they always stayed one step ahead!Huge shoutout to the entire team, seriously, these guys didn’t miss a beat. They made the home-buying process feel like a breeze, which is saying a lot considering how stressful it can be. I don’t know if they run on coffee or pure determination, but whatever it is, it works! I’d ask for something, and boom, it was already done. They didn’t just do their job, they did it with care, efficiency, and a level of dedication that’s hard to find these days.But I have to take a moment to talk about Jordan Powell, my loan officer. If you’re lucky enough to get him, consider yourself blessed. This guy is a rockstar! Jordan was always ten steps ahead, making sure I had zero worries and that everything was handled perfectly. He got things done faster than I could blink, and he always had my best interest in mind. I’m pretty sure if there was an Olympic event for loan officers, Jordan would bring home the gold.To anyone out there thinking about going with Veterans United, DO IT. I can’t recommend them enough. They took care of me like family, and I know they’ll do the same for you. If you’re lucky enough to get Jordan Powell, just know you’re in the best hands possible. This team doesn’t just get the job done, they set the gold standard.10/10, highly recommend, and I’d do it all over again without hesitation. Thanks again to Veterans United and the dream team that made it all happen!
Wonderful people to work with.
Very communicative team. I found Veterans United based on positive reviews from other veterans on Reddit. I was pleased with the service I received.
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Everyone was very nice and helpful and got us through the process of our first VA loan with no delays or trouble
Bryant, Erin and their team was great and even when at times when I was being impatient they kept everything going and got us into our house right on time!!!
I recently completed my latest home purchase with the help of the amazing team at Veterans United, and I couldn’t be more pleased. From start to finish, every single team member added value to the process and made this experience one I will never forget.They were professional, knowledgeable, responsive, and genuinely cared about making things as smooth and stress-free as possible. I felt supported every step of the way—whether it was answering my questions promptly, guiding me through paperwork, or just being there to reassure me during the more intense moments.What really stood out was the way they worked together seamlessly. Each person brought their own expertise and attention to detail, and it was clear that their priority was making sure I felt confident and informed throughout.Thanks to Veterans United, I not only found a new home—I also found a team I’ll absolutely return to for future purchases. Thank you all for your outstanding service and dedication!
This is an overall review of the company as a whole . There is a lack of communication an apparent laziness as well as clearly not enough resources or diverse applications or systems to allow smooth transactions between veterans, civilians and realtors. The whole process for my family was Nightmarish. NO I WILL NOT BE RECOMMENDING THIS COMPANY TO ANY ONE
Response from Veterans United
Hi David,
I’m really sorry to hear how frustrating and overwhelming this experience was for you and your family. Describing the process as nightmarish and calling out communication concerns is not something I take lightly, and I’m sorry we left you feeling this way.
You should be able to rely on clear communication and a smooth process throughout, and it’s disappointing to hear that wasn’t your experience. Your feedback is important, and it highlights areas where we need to do better.
I’d really appreciate the opportunity to learn more about what happened and take a closer look. If you’re open to it, please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.
We’re available from 9 a.m. to 5 p.m. Central Time, Monday through Friday, and we’ll follow up the next business day if you contact us after hours.
Sincerely,
Claire S., Client Relations Manager
Great service !!
Very professional team. They’ve helped every step of the way. Very patient and understanding.
