The team was outstanding with communication, next steps and expectations. This was a great home buying experience.
The team was easy to get in touch with with and helpful with all questions during the process
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Thanks for all the help! Kyle did a great job keeping me informed, and the process moving along. Kyle made sure that any barrier to our loan, that was in his power to take care of, was handled. Any questions I had he answered, and if I called or text he always responded quickly! He is kind and considerate and definitely easy to work with! We sincerely appreciate all his efforts in getting our home refinanced.
Amazing team! Quickest, easiest mortgage experience I’ve ever had and will definitely use them for my next home!
Aaron and his team were awesome to work with. He took time to explain everything, through every phase of our loan. Jordan was great, her communication and follow up was so helpful! I highly recommend Veterans United and we are so grateful.
Mr. Kedric has been helping me for about 3 years , never gave up on us and answered the thousands of questions I had. Always had the time and patience to explain anything I didn’t understand! As a first time home owner Mr. Kedric is 1000/1000 the best loan officer ! From closing on my house to helping me refinance my house a year later, the whole process was really smooth ! Thank you Mr. Kedric and VU
If you’re looking for a team that goes above and beyond, look no further than Veterans United Home Loans. From start to finish, this entire team had my back like a well-oiled machine. Every time I had a question or needed something done, they didn’t just meet my expectations, they crushed them. They kept me in the loop at all times, making sure I was never left wondering what was going on. I swear they must have had a direct line to my thoughts because they always stayed one step ahead!Huge shoutout to the entire team, seriously, these guys didn’t miss a beat. They made the home-buying process feel like a breeze, which is saying a lot considering how stressful it can be. I don’t know if they run on coffee or pure determination, but whatever it is, it works! I’d ask for something, and boom, it was already done. They didn’t just do their job, they did it with care, efficiency, and a level of dedication that’s hard to find these days.But I have to take a moment to talk about Jordan Powell, my loan officer. If you’re lucky enough to get him, consider yourself blessed. This guy is a rockstar! Jordan was always ten steps ahead, making sure I had zero worries and that everything was handled perfectly. He got things done faster than I could blink, and he always had my best interest in mind. I’m pretty sure if there was an Olympic event for loan officers, Jordan would bring home the gold.To anyone out there thinking about going with Veterans United, DO IT. I can’t recommend them enough. They took care of me like family, and I know they’ll do the same for you. If you’re lucky enough to get Jordan Powell, just know you’re in the best hands possible. This team doesn’t just get the job done, they set the gold standard.10/10, highly recommend, and I’d do it all over again without hesitation. Thanks again to Veterans United and the dream team that made it all happen!
Working with Marcus as my home loan coordinator at Veterans United Home Loans was nothing short of exceptional. From start to finish, he demonstrated a level of professionalism, knowledge, and genuine care that made what could have been a stressful process feel smooth and even enjoyable.Marcus is the kind of person who doesn’t just do his job—he owns it. He was always available to answer questions (no matter how small), explained every step in a way that was easy to understand, and made sure I felt confident and informed throughout the entire journey. His communication was consistent, clear, and timely, which is something that truly sets him apart.What impressed me most was how proactive he and his team were. They stayed ahead of deadlines, handled any potential issues before they became problems, and worked seamlessly behind the scenes to ensure everything moved forward without delays. It was clear that Marcus leads or is part of a team that values precision, efficiency, and client satisfaction at the highest level.Beyond the technical side, Marcus brings a human touch that you don’t always find in this industry. He genuinely cares about the people he works with, and that shows in every interaction. You never feel like just another file on his desk—you feel like a priority.If you’re looking for someone trustworthy, responsive, and highly competent to guide you through the home loan process, Marcus and his team at Veterans United Home Loans are an outstanding choice. I would confidently recommend him to anyone looking to buy a home and have a stress-free, well-managed experience.
The whole process from starting to finish was seamless. Matthew, Kimmy, and Amy were all so professional and courteous. I have never felt more seen and heard. Veterans United really got it right with the team that I have. Beyond amazing!Thank you so much!!!!
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Veterans united offered tremendous assistance, they pointed me n the right directions when I did not know where to start. Thank you very much Veterans united Staff for the support, opportunity, community and commitment you have provided every step of the way on the journey towards owning my first home!
Our situation was not perfect, however, you told us what was needed and why without being disrespectful. When you were able, you offered workable options that made the best sense for our situation to allow us to close on our home.Aaron T., we thank you for your outstanding support throughout our mortgage process. Veterans United is very blessed to have you in there organization. Your expertise, responsiveness, and dedication made what could have been stressful feel smooth and manageable. We truly appreciate everything you did to help us reach this milestone.
You were honest, straightforward, available and respectful from the start. We would absolutely work with you again and recommend you to our family and friends.
Kind regards,
William and Melanie Wilkerson
Best ever
I recently completed my latest home purchase with the help of the amazing team at Veterans United, and I couldn’t be more pleased. From start to finish, every single team member added value to the process and made this experience one I will never forget.They were professional, knowledgeable, responsive, and genuinely cared about making things as smooth and stress-free as possible. I felt supported every step of the way—whether it was answering my questions promptly, guiding me through paperwork, or just being there to reassure me during the more intense moments.What really stood out was the way they worked together seamlessly. Each person brought their own expertise and attention to detail, and it was clear that their priority was making sure I felt confident and informed throughout.Thanks to Veterans United, I not only found a new home—I also found a team I’ll absolutely return to for future purchases. Thank you all for your outstanding service and dedication!
Went above and beyond during the entire process. Answered all of our questions and make sure everything went as smoothly as possible.
Pro-Good Service, good app. I really liked my primary point of contact who was very knowledgeable.Con- Don't accept their first rate. Shop around and have them match it. They offered me 0.7 over what I negotiated down to. Also, some of the support staff know their specific part of the process, but are not knowledgeable on the whole process. Seek expert advise on things like insurance.
The team was awesome fast and efficient.
For a first time participant, never imagining your day is right around the corner Veterans United excelled.Every step of the way they guided us through and gave us a piece of mind when there was doubts or fear.Shout out to the whole team... Erin, Dan, and Madeline especially for being there for every second literally.

