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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
478,714 reviews
654 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 478,714 unfiltered reviews

Starting on Page 13 of 15,958. Return to Page 1

5 out of 5 Stars
headshot image of Neil Hansen

Senior Loan Officer: Neil Hansen

NMLS# 1766788

5 out of 5 Stars

Rob and everyone were great
Very professional and courteous
We would recommend Veterans United
Job well done!!!!!
Roy B

headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars

It was an amazing experience very simple easy to understand from beginning to finish clear communication, and phenomenal service, as well as amazing follow through and concern of how we were doing in the process.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

Couldn't ask for a better company!

headshot image of Brad Hoefelman

Loan Officer: Brad Hoefelman

NMLS# 1519842

5 out of 5 Stars
Photo submission from Diane P.

Purchasing my home with Veterans United was a huge milestone for me, and I’m incredibly grateful for the team that helped guide me through the process. Buying a home can be stressful at times, but my team consistently worked hard to keep everything moving and to make sure I understood each step along the way.I especially want to recognize Andy Harris, Shawna, Hannah, and Christie for their dedication and professionalism. Andy was always responsive and supportive, making sure my questions were answered day or night and helping me stay on track throughout the loan process. Shawna and Hannah were extremely helpful and organized, making the document process smooth and keeping me informed of what was needed. Christie worked diligently behind the scenes to ensure everything met underwriting requirements. Andy made sure that we reached the finish line.What meant the most to me was knowing I had a team advocating for me and working hard to make my homeownership goal a reality. I was not just a number. As a veteran, it’s reassuring to work with people who understand the VA loan process and truly care about helping veterans succeed.I’m proud to say I’m now a homeowner, and I appreciate the effort and commitment my Veterans United team put into making that happen. I would absolutely recommend Veterans United to other veterans looking to buy a home.

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars

Outstanding Experience, Highly Recommend!This is my third home loan working with Andrew, and once again, he delivered an outstanding experience! The entire process was smooth, seamless, and stress-free from start to finish. Andrew is professional, knowledgeable, responsive, and always willing to answer questions and provide guidance along the way.Buying a home can be stressful, but Andrew consistently makes the financing process easy and straightforward. There’s a reason I’ve trusted him with three loans, and I wouldn’t hesitate to work with him again.Highly recommend Andrew to anyone looking for a reliable, trustworthy, and dedicated loan officer!

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

5 out of 5 Stars

The process was clear, concise, and transparent, from beginning to end.

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

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5 out of 5 Stars

You and your team made the entire process easy and pretty much stress free

headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

5 out of 5 Stars

Excellent

headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

4 out of 5 Stars
headshot image of Nissi Kunjummen

Loan Officer: Nissi Kunjummen

NMLS# 2674671

5 out of 5 Stars

Kenny and his team made the home buying process easy and quick. would recommend them to any veteran.

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars

Jay and his crew were excellent, very professional, and took care of me as if I were family!

headshot image of Jay Christman

Loan Officer Team Lead: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Photo submission from Emilee F.

Loved this team! They were amazing! So grateful for their help in the home buying process.

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars

Jennifer was great! She always had the best attitude and was so friendly and easy going! Anytime I had a question she was so fast to answer

headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

4.5 out of 5 Stars
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars

We were struggling when we suspected our original lender and our realtor were intimidating us to use them. I called Kellen N., explained our situation, and with understanding and professionalism, he got straight to work on our behalf. I cannot thank Kellen, Katie, and Allie enough for all their kindness and help. Despite a short timeline, they got our loan application through and approved by our original closing date. What started as a very negative home buying experience turned into a really wonderful one thanks to Kellen and his team.

headshot image of Kellen Nowack

Loan Officer: Kellen Nowack

NMLS# 2426251

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Experience first-hand why 382,361 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
headshot image of Douglas Lippmann

Loan Officer Team Lead: Douglas Lippmann

NMLS# 310771

4.5 out of 5 Stars
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars

Mike amd Bri were fantastic to work with. They made the entirw process go flawlessly.

headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
Photo submission from Jennifer K.

Thanks to the whole Veterans United team for helping to make the first home I’ve bought on my own such an easy process!

headshot image of Bennett Patton

Loan Officer: Bennett Patton

NMLS# 2366517

5 out of 5 Stars

They clearly and timely communicated and were always available to answer questions. This really made the process easy!

headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars
headshot image of Chad Bowman

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars

The technology is very intuitive with the portal navigation, look and feel. The entire loan was completed remotely with no office visits. Also, the fact that the loan officers are knowledgeable on the VA loan process makes the whole process way less stressful. Excellent!

headshot image of Samantha Delissio

Loan Officer: Samantha Delissio

NMLS# 2825189

4.5 out of 5 Stars

I would recommend the agents whole heartedly, however our overall experience could/should have been a lot smoother than it was. We were blessed with 3 agents, all of them very capable gentlemen. Unfortunately, there was a quite a bit of confusion involved with the concept of a "family-owned " business ran by 4 individuals. The tax returns were a particular concern of the underwriters, who insisted on a particular page of a schedule that isn't necessary to file for our business by the federal government. Our closing was delayed 24 hours by that one. The final week was "messy" all the way around. I'm very thankful it's over.

headshot image of Ryan Stiff

Loan Officer: Ryan Stiff

NMLS# 2734650

4.5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

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