They made the process so smooth and easy kept you informed the whole way of the time. It was amazing and I appreciated everything that the whole team done to make the process so easy.
You guys were great, very patient no rushing. I would recommend you all to friends and veterans alike thank you all for your hard work.
Thank you to Bill and his team for helping us with our first home!! Their constant communication and effort really helped us feel at ease during the whole process!!
Erik Herman is phenomenal. This is the third home purchase I have had as him being my loan officer. He is truthful, down to earth and listens to what I have to say.
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Now that the dust has settled, we've closed and are slowly moving into our new home. I wanted to take a moment to tell you my thoughts on the support I received from VU throughout the process.I am a retired Marine, and in my lifetime I have written fewer than half a dozen reviews of any kind. I felt compelled to write this one because of the exceptional support I received from Charlie Holsten.I am the first to admit I wasn't an easy customer. Our home search stretched over roughly five months. We pursued multiple properties, had offers fall through for various reasons, and faced more frustration than I’ve experienced in any previous home search.Through it all, Charlie was outstanding. He prepared every loan estimate promptly - likely 15 or more over those five months - and clearly explained each one. No matter when I emailed him, day or night, he responded quickly.Even when my emails were less than ideal, unprofessional, and/or borderline disrespectful, he replied with consistent courtesy, respect, and professionalism. When I grew frustrated, he remained calm and reassuring. Whenever I considered leaving Veterans United, he stayed with me, kept the process moving, and ultimately helped me close with VU.Charlie is an absolute A-team professional. His knowledge, responsiveness, patience, and commitment made a difficult process manageable and successful.YES - I would use VU again, and YES, I would specifically request Charlie!
Eric Perrigo did an EXCELLENT job by keeping all parties informed of loan steps from preapproval to closing! I highly recommend him!! I could NOT have asked for better communication. Thank you Eric!!
Hannah from Veterans united is absolutely amazing, she's very helpful and always willing to help you get threw the home buy process i am very pleased with the outcome
Derek k , Anna J & Amy (my concierge) were WE’RE ABSOLUTELY FANTASTIC AND PROFESSIONAL AND COMMUNICATE THROUGHOUT THE WHOLE ENTIRE PROCESS !! Of ME AND MY WIFE’S DREAM Home. I would highly recommend any Veteran of the Armed Forces to do business with Veterans United. Thank you to all the Team & and representatives of veterans United. God is extremely good and grateful.!
I was struggling with another lender and Tim asked if he could take a look. This team stepped in and processed a loan in an amazingly short time frame! Worked so hard to get passed every hickup. Listened so well to what was going on and listened to my suggestions and made excellent ones of their own to get everything done. Stellar to work with!
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Working with Veterans United was a great experience. Their Team was very friendly and knowledgeable and were with us 100% of the way. Thanks so much for making my family’s dream of buying a home come true! Thanks again to Zach Ward, Raj Kataria, Nichole Batson and Dawn Williams-Heckman.
Purchasing my home with Veterans United was a huge milestone for me, and I’m incredibly grateful for the team that helped guide me through the process. Buying a home can be stressful at times, but my team consistently worked hard to keep everything moving and to make sure I understood each step along the way.I especially want to recognize Andy Harris, Shawna, Hannah, and Christie for their dedication and professionalism. Andy was always responsive and supportive, making sure my questions were answered day or night and helping me stay on track throughout the loan process. Shawna and Hannah were extremely helpful and organized, making the document process smooth and keeping me informed of what was needed. Christie worked diligently behind the scenes to ensure everything met underwriting requirements. Andy made sure that we reached the finish line.What meant the most to me was knowing I had a team advocating for me and working hard to make my homeownership goal a reality. I was not just a number. As a veteran, it’s reassuring to work with people who understand the VA loan process and truly care about helping veterans succeed.I’m proud to say I’m now a homeowner, and I appreciate the effort and commitment my Veterans United team put into making that happen. I would absolutely recommend Veterans United to other veterans looking to buy a home.
Nate and his team have helped me buy and refi my old house! Outstanding service and professional, I came back to him personally because he took great care of me.
Darren Campbell, MSgt, USA Retired
100% disabled combat EOD Veteran
Wow wow wow! This was truly the best and most important experience of my 58years. I did not get disappointed or lead astray at any time during this ordeal. The team was there for me truly an Bill Musick, what a truly special guy, he was and is. I'm so happy my wife and son are so happy and I truly believe the guys at Veterans United are a Godsend for vets. Thank you , Thank you, Thank you,
Tansee and Annie were AMAZING! Tansee was so prompt and reached out to me right away. We worked great as a team; I provided paperwork and she made sure everything got submitted on time.I also loved the online portal. It showed exactly what tasks needed to be completed and you could see when it was reviewed so I always knew where we were in the process. I am so thankful for their team their knowledge and their communication throughout. Thanks for helping me get to the finish line!I am so thankful for their team, their knowledge, and their constant communication.
Always available when needed and very resourceful.
