I had an absolutely OUTSTANDING experience with Veterans United Home Loans! As a veteran using my VA home loan benefit, I couldn’t have asked for a better team to guide me through the process.My loan officer, Mike, was phenomenal from start to finish. His communication was excellent...he was always responsive, and he took the time to explain the entire process from soup to nuts. I always knew where things stood, what was coming next, and what I needed to do on my end. That level of communication made a potentially stressful process SIGNIFICANTLY easier.And it wasn’t just Mike...the entire Veterans United team was fantastic. Whenever I had a question or needed assistance, someone was there to help. You could really tell there was a whole team working behind the scenes to keep everything moving toward closing.If you’re a veteran considering using your VA home loan benefit, I highly recommend Veterans United. They made the entire experience straightforward, transparent, and as stress-free as buying a home can possibly be. Huge thank you to Mike and the entire team for helping me get into my new home!
The team really went above and beyond. They made the process go smoothly and answered any questions that I had.
I love Tyler and his teamsamantha,Elizabeth thimas,Dillon Richard,libby,andrea all of them were wonderfully patient,never rushed me,explained everything ,always willing to help I give the a 5star rating ThanYou guys
The entire team was very courteous, professional, and thorough! Shane my loan officer even returned my call on Christmas Eve to answer my question! I would definitely recommend them to any veteran wanting to purchase a home. Thanks!
It is really hard to speak to the loan officer.
Response from Veterans United
Hi Hae,
I'm sorry it was difficult to get in touch with your loan officer during the loan process. I understand how frustrating it can be when you have questions and aren't able to get the communication you're looking for.
I'd appreciate the opportunity to learn more about your experience. Please reach out to my Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time. Messages received outside those hours are typically answered the next business day.
Sincerely,
Claire S., Client Relations Manager
Had a great team, felt informed and communicated with. Made the process much easier.
The whole team at the VA was great, answered all my questions, and communicated well. Jeff was amazing, and I 10/10 recommend him to anyone.
First of all Andy was a dream! That man answered every single question we had promptly and with detailed explanations so we’d understand the process. When things went a little sideways due to factors out of his control, he jumped on it and worked tirelessly to get things back on track. His knowledge and experience clearly made a difference and he made a scary life milestone much easier!
They helped me with the whole process from start to finish, guided me all the way, making sure I had all my questions answered. The process was very simple. And I know they can do the same for you. Don’t be afraid to give them a try. Being a veteran and using my VA home loan for the first time to purchase, I know who to use if I purchase another home thank you, to the whole team at veterans United.
Very easy to do business with the Team. VU was very professional, punctual, and helpful. Ben was FANTASTIC!
I couldn't have hoped for a better group of people to help me buy a home. Thanks.
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Did not have any issues working with Veterans United, it was very nice having a local office available for face to face conversation.
Great experience once again with the VU team! I wouldn't go anywhere else!
Jake was professional and I was comfortable with him. He made the process understandable with timely facts and information. He provide statements with complicated information which was explained clearly. I was informed at every stage of the loan process. The loan went smoothly. I gave a 10 which I hardly ever do because I always find fault. NO fault.
Veterans United, thank you all so much for allowing me to use your services. This was the smoothest transition ever as you all really do help and take care of Veterans. Huge shout out to Joel and Crosby. They are awesome!!!
OMG, I cannot say enough good things about Veterans United. Eric Wetz & Adam Nelson and the whole team were on point and very professional. Walked me through the process and was very patient when explaining things when I called a thousand times. I would definitely recommend this company and I pray you get someone as helpful as I did.
We had a great experience working with Veterans United! As first time homebuyers, we anticipated feeling overwhelmed with the home buying process. However, Danielle made everything run smoothly and stress free. She was always responsive and extremely knowledgeable, and we appreciated the time she took to explain things to us so we felt confident in our decisions moving forward. Thanks to their efficiency and hard work we were able to close on our home right on time, and in much less time than we thought possible! We would highly recommend the Veterans United team to anyone!
