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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
474,880 reviews
867 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 474,880 unfiltered reviews

Starting on Page 13 of 15,830. Return to Page 1

4 out of 5 Stars
headshot image of Josh Walter

Loan Officer: Josh Walter

NMLS# 1392882

5 out of 5 Stars

The whole team worked with me through the whole process. I loved that they called and kept well informed about the process. They were always quick to return to return my calls and answered every questioned I asked. I think I have the best loan team ever. They made me feel valued and respected. They reminded me of my military buddies that I still stay in touch with. I was confident they had my back. I highly recommend them to any veteran who wants to buy a home because they care about their customers. Thank you for everything. This experience has been wonderful.

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars

Matt was great. I was well informed through the whole process. I had many contacts if a question did come up.

headshot image of Matthew Hina

Loan Officer : Matthew Hina

NMLS# 2602203

5 out of 5 Stars

Andy and Jake were always accessible and quick to respond to questions and concerns

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
Photo submission from Eric M.

Thank you for making our dream of homeownership a reality! Words can not express how grateful my wife and I feel. The entire team is awesome! We are forever grateful for the love and hard work you put into making our dream of having a home come true! We pray God’s blessings upon you all!!! Love you!

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

4.5 out of 5 Stars
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars

A very positive experience. Their expertise and clear communication made the process straightforward and easy to follow.

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
headshot image of Bryce Cullins

Loan Officer: Bryce Cullins

NMLS# 2679091

5 out of 5 Stars

Madison was absolutely exceptional throughout our entire home-buying journey. From start to finish, she worked tirelessly for months to ensure we made it to closing, despite the many hurdles we faced being located overseas the entire time. What could have been an incredibly stressful and complicated process felt manageable because of her dedication, responsiveness, and unwavering commitment to helping us succeed.She consistently went above and beyond… navigating time zone differences, keeping everything on track, and advocating for us every step of the way. Her communication was clear, timely, and reassuring, which gave us total confidence even from afar.Simply put, we would not have a home to return to without Madison. Her professionalism, persistence, and genuine care made all the difference. We are beyond grateful and cannot recommend her highly enough.

headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars

Tyler and his team were absolutely incredible. I am beyond happy with all of the help and support Tyler gave me.

headshot image of Tyler Adolphson

Loan Officer: Tyler Adolphson

NMLS# 1807599

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5 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars

The staff at VU was so helpful. friendly and professional It was a wonderful experience getting my first house with VU
I am very grateful to my Super Team !
Thank You !

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

4.5 out of 5 Stars
headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars

The help provided by Alberto, Andrew, Jenny, Kohlie, and the Veterans United insurance department was outstanding, they made the home buying process much simpler and were always available to help, I could not remember them more!

headshot image of Alberto Barba

Loan Officer Team Lead: Alberto Barba

NMLS# 47902

5 out of 5 Stars

FOR MERITORIOUS SERVICE WHILE SERVING AS LOAN OFFICER FOR VETERANS UNITED. LANCE HOPPER DEMONSTRATED EXCEPTIONAL LEADERSHIP, SUPERIOR INITIATIVE, AND UNWAVERING DEDICATION. LOAN OFFICER HOPPER EXPERTLY MANAGED THE TIME SENSITIVE CLOSING OF A VETERANS HOME. LANCE HOPPERS PROFESIONALISM AND STEADFAST RESOLVE REFLECTED GREAT CREDIT UPON HIMSELF AND UPHELD THE HIGHEST TRADITIONS OF VETERANS UNITED.
I originally chose a different company for my VA Loan. Halfway to closing I switched to Veterans United. Save yourself the headache and call Veterans united first. There is a reason they are rated #1.
-USMC Veteran

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars
Photo submission from Travis S.

I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Douglas Lippmann

Loan Officer Team Lead: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
headshot image of Dan Hopkins

Loan Officer Team Lead: Dan Hopkins

NMLS# 1525090

3.5 out of 5 Stars
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars

From start to finish a very great team to work with!

headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer Team Lead: Rob Deleeuw

NMLS# 860610

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4.5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer Team Lead: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
headshot image of Greg Heins

Loan Officer Team Lead: Greg Heins

NMLS# 1862552

5 out of 5 Stars

Awesome purchasing experience. Other than looking for the perfect home, which can be stressful and out of the control of everyone, VU took care of all worries. Closing was a breeze, and they heloed schedule to get all the services set up in my new home. Cant recommend them enough. Nicole, Tara, Tandi, Kyle, the whole team was awesome.

headshot image of Nicole Camarillo

Loan Officer: Nicole Camarillo

NMLS# 2049681

5 out of 5 Stars
Photo submission from Steven C.

First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars

My loan officer was professional, responsive, and made the entire process easy to understand. I really appreciated the communication and support throughout the process.

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
headshot image of Dylan Schatz

Loan Officer: Dylan Schatz

NMLS# 2018655

5 out of 5 Stars

Stephen Bash is the best. Veterans United and Stephen made my home buying process smooth and very easy. From finding my dream home to closing on the loan and receiving my keys took less than 30 days. Amazing work.

headshot image of Stephen Bash

Loan Officer Team Lead: Stephen Bash

NMLS# 2030081

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