Derek is the best. He has helped me with a few different purchases and refinances now, and I wouldn't dream of calling anyone else.
Had an amazing team, they answered every call and text message.And still making sure we are being taken care of today.Looking forward to using y'all again
I received an email telling me that I could log in and get my electronic payoff statement. But when I log in, I can't find the statement. Not very user friendly!
I had a wonderful experience with my whole team: no complaints, no wishes for any other services. Your time is the best. I especially appreciated the checklists! I will gladly recommend you down the road. Thank you for being in my corner.
Working with Emmy and Jenny on my VA loan was an outstanding experience from start to finish. Buying a home is stressful enough on its own, and navigating the VA loan process adds another layer of complexity — but these two made it feel manageable every step of the way.I've been working with Emmy for almost two years in my search for the right home, and in all that time she never once failed to impress. Her skills are simply beyond reproach. Any question I had, she had a clear, confident answer — and the same goes for Jenny throughout the loan process. I never felt like I was being passed around or given vague responses. They knew the VA loan process inside and out, and that expertise gave me a lot of peace of mind during what can be a pretty nerve-wracking time.On top of that, they were incredibly responsive. I'd send a message and hear back quickly — no waiting days to get a simple answer. That kind of communication makes a huge difference when you're in the middle of a home purchase and timelines actually matter.They also did a great job of keeping me informed without me having to chase them down. Important updates, next steps, things I needed to know — they communicated all of it proactively. I always knew where things stood.If you're going through the VA loan process and want a team that actually knows what they're doing and treats you like a priority, Emmy and Jenny are the ones to call. I couldn't recommend them more highly. Just a great all around job.
Tommy was super helpful and really helped ease my anxiety as a first time home buyer!
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Steph and her team are great to work with. Straight shooters. Thanks again! I’ll be in touch for next time!
Justin did a great job. I was out of town for the entirety of the purchase but that caused them no issue. I was able to complete everything online through there online portal.
Working with Veterans United was an amazing experience in every area from start to finish. Britt and Nicole were the most incredible people I have met in my entire life. I wasn’t just another customer, they both cared about me and the goal of refinancing. They both receive an A+ in every category, that includes: knowledge , customer service , communication , caring , and helping a veteran obtaining a loan. I would strongly recommend Veterans United to any veteran, especially Britt and Nicole. They work as a great team and the entire process went smooth and never stressed knowing they “had my back, “ and would help in any way possible. Thank you Veterans United, especially Britt and Nicole. You and your company changed my family’s life for the better in helping us refinance. So happy I chose Veterans United and blessed to cross paths with you both.
I'm very glad I chose Veterans United to purchase my first home. The whole home buying process seemed very overwhelming but they somehow made it understandable in bite size pieces. I was super anxious and lost at the beginning and they held my hand at each step. With their insurance brokerage, I found cheaper auto, home, and flood insurance.
Veterans United was amazing to work with as a new home buyer. They were always quick to respond and took care of all of my needs!
The constant support by VU entire home buying team and their follow ups was great. I know some of the office work goes on every day once the work order gets there, but letting me know helped with the anxiety of buying a home. I felt it made me central to the process.
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Great experience.
Veteran’s United helped us buy our first home. Each member of our team was super knowledgeable and their communication skills were top tier! The response time was also very short if we had questions!
The entire Veterans United team have been excellent from start to finish. Danny K., Nate A., and Jonathan R., each were very responsive and timely with all communications. Patient professionals all the way through the entire process. We will work with this team again and will highly recommend this team to others in my sphere of influence looking into their future home purchase needs.
Kenny, Zach, and the rest of the team were fantastic. They were incredibly responsive and generous with their time, answering all my questions—which, as a first-time homebuyer, I had many. They were efficient and proactive, completing a significant amount of paperwork well before closing day. This made the actual closing process remarkably quick and stress-free. Their accessibility via call, text, and email made a massive difference throughout the intense experience of buying our first home. If I could give them an 11/10, I would.
Aaron Rand is absolutely Awesome! He is trustworthy, on top of all questions and requests. He goes way beyond the call of duty on weekends and workdays. I have bought two houses from Aaron. He and his team are incredible. He is a friend in every step of the process. He is way beyond a 10, the scale should be higher. Thanks Aaron! 🙂
