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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
470,339 reviews
706 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 470,339 unfiltered reviews

Starting on Page 13 of 15,678. Return to Page 1

4 out of 5 Stars
headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars
headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

4 out of 5 Stars
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars

Excellent and Responsive team!!

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
headshot image of Mike Quinn

Loan Officer: Mike Quinn

NMLS# 2736922

5 out of 5 Stars

I will recommend VU to everyone. Super friendly informative never pushy. Fully explained each step of the process and even respond to texts at the strange times I would send them. The to do list is so easy to use! The insurance co

headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

5 out of 5 Stars

Aaron Swanner and his team were awesome! Made this experience much smoother than the last time I used VU about 4 years ago

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

0.5 out of 5 Stars

I specifically told my team that this was all new to me since this was my first purchase. I was assured that I would have someone guide me through the process. I only got contacted when I didn't go and figure out how to complete tasks without any help. And even then, it was just a simple, "you have tasks to do." My realtor did almost no work when it came to searching for a house and even did the final walkthrough without me (I didn't know that was not normal since I HAVEN'T DONE THIS BEFORE).

headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars

As much as I wanted to go with Navy Federal Credit Union for my mortgage, the constant communication and speed of responses from Veterans United gave me more confidence that they would be able to get my loan closed on time with little friction. A+

headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

3.5 out of 5 Stars

Pretty easy process and guarantee once they tell you that you qualify.

headshot image of Wade Howser

Loan Officer: Wade Howser

NMLS# 1962584

5 out of 5 Stars

Very smooth loan application and closing process. Very responsive to my questions and concerns. I shopped a couple different VA lenders and I was able to get the best interest rate and lowest closing costs with Veterans United. Highly recommend!

headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
Photo submission from Andy A.

Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

4.5 out of 5 Stars
headshot image of Nichole Barber

Senior Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars

I would highly recommend Veterans United. Mr Landry, Mr Patterson, and the whole team were outstanding to work with!! They were very accommodating to my needs and made every effort to meet those needs. I am now in my dream house thanks to Veterans United. Thanks again to the whole team!!

headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars

Andy our rep did an outstanding job of taking care us, answering all our questions, guiding us in the right direction, seeing we got the best rate possible. He did this with a pleasant attitude and returned all our calls promptly even when he went on vacation. We couldn’ have expected a better experience overall.

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

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5 out of 5 Stars

Hey i was a little fearful an stressful after we was suppose to close an it was delayed.but the team assured me we are moving forward an thats what we did an I am enjoying the New
home
feet up Thank thank you thank you

headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

5 out of 5 Stars

From beginning to end the process was smooth. The entire team communicated throughout every step. I didn’t feel pressured or rushed.

headshot image of Jordan Casteel

Loan Officer: Jordan Casteel

NMLS# 2059716

5 out of 5 Stars

My case was a little difficult because of the builder. However my loan team stayed in the pocket and stuck with it ensuring that I was able to move my family into a home we love. Philip in particular was very friendly and ensured all of the information he conveyed was accurate and timely.

headshot image of Philip Dercher

Loan Officer: Philip Dercher

NMLS# 2736676

4.5 out of 5 Stars
headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
Photo submission from Katie G.

All I can say, is that if you’re lucky enough to get Mike on your team, your experience will be even better. Veterans United Home Loans is seriously the best loan company to go through and they really have your back. They answer your questions and don’t abandon you when you’ve locked in a home and are closing or in that process. They’re supportive and answer all questions quickly and take care of a LOT of things on their end to make your life easier. I will always recommend. Thank you for helping me obtain my forever home, because I’m so tired of moving constantly and so is my family. You gave us that peace.

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

4 out of 5 Stars

Not knowing about the FLHB grant sooner and being able to track progress of approval would have been very beneficial with an additional $20k

headshot image of Kurt Rinehart

Loan Officer: Kurt Rinehart

NMLS# 2767882

4.5 out of 5 Stars

Matt Hina is great! Very helpful and kept me informed throughout the whole process. He was always available and answered my questions quickly. I would not hesitate to use Veterans United again. The whole team was very helpful!

headshot image of Matthew Hina

Loan Officer : Matthew Hina

NMLS# 2602203

5 out of 5 Stars
headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

5 out of 5 Stars

Lots of support and quick communication from this team. Overall great service thats both convenient top notch. Mike-

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

4.5 out of 5 Stars

I feel Lauren lagged in communication

headshot image of Jake McKay

Loan Officer: Jake McKay

NMLS# 2736912

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