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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
479,266 reviews
548 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 479,266 unfiltered reviews

Starting on Page 13 of 15,976. Return to Page 1

5 out of 5 Stars
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars

The process was made simple by my VU team. They did an outstanding job making sure all my questions were answered quickly and accurately. The whole process was very smooth and not at all stressful. I highly recommend VU for your next home loan!

headshot image of Cole Abram

Loan Officer: Cole Abram

NMLS# 1867214

5 out of 5 Stars
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
headshot image of Mary Teson

Loan Officer: Mary Teson

NMLS# 1974450

5 out of 5 Stars
Photo submission from Michael T.

Derek k , Anna J & Amy (my concierge) were WE’RE ABSOLUTELY FANTASTIC AND PROFESSIONAL AND COMMUNICATE THROUGHOUT THE WHOLE ENTIRE PROCESS !! Of ME AND MY WIFE’S DREAM Home. I would highly recommend any Veteran of the Armed Forces to do business with Veterans United. Thank you to all the Team & and representatives of veterans United. God is extremely good and grateful.!

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
headshot image of David Geier

Loan Officer: David Geier

NMLS# 2083148

5 out of 5 Stars

Working with Seth & his team was Awesome!

headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars

Brad Quint and Melany Neal were awesome. They were always quick to help me with any questions or concerns I had.

headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
headshot image of Justin Cupp

Loan Officer: Justin Cupp

NMLS# 2103776

5 out of 5 Stars

Kara and the team were exceptional. They kept us informed at all times and worked tirelessly to bring us to closing!!! She took my calls even after hours and when on vacation. Something that needs to be recognized. The dedication this team has to not only their employer but to "us" the veterans they serve are of the highest quality. I appreciate all of them more then my simple words could express! Thank you again for serving me and my family.

headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

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5 out of 5 Stars
headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars

I am 64 years old, this is the very first house I've ever bought, Brad and his team made this experience very easy and pleasurable I would definitely recommend veterans United to all my friends and veterans thank you for all your help Brad has an amazing team working with him and like I said I would definitely recommend Brad and his team to all! My friends and family members

headshot image of Brad Hoefelman

Loan Officer: Brad Hoefelman

NMLS# 1519842

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer Team Lead: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
headshot image of Jake Hanson

Loan Officer Team Lead: Jake Hanson

NMLS# 1068724

4.5 out of 5 Stars

Not much to add really. The ENTIRE team helped guide me through a whirlwind of craziness and continued to support me and my endless question.

headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
Photo submission from Diane P.

Purchasing my home with Veterans United was a huge milestone for me, and I’m incredibly grateful for the team that helped guide me through the process. Buying a home can be stressful at times, but my team consistently worked hard to keep everything moving and to make sure I understood each step along the way.I especially want to recognize Andy Harris, Shawna, Hannah, and Christie for their dedication and professionalism. Andy was always responsive and supportive, making sure my questions were answered day or night and helping me stay on track throughout the loan process. Shawna and Hannah were extremely helpful and organized, making the document process smooth and keeping me informed of what was needed. Christie worked diligently behind the scenes to ensure everything met underwriting requirements. Andy made sure that we reached the finish line.What meant the most to me was knowing I had a team advocating for me and working hard to make my homeownership goal a reality. I was not just a number. As a veteran, it’s reassuring to work with people who understand the VA loan process and truly care about helping veterans succeed.I’m proud to say I’m now a homeowner, and I appreciate the effort and commitment my Veterans United team put into making that happen. I would absolutely recommend Veterans United to other veterans looking to buy a home.

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

4.5 out of 5 Stars

I was very happy with my experience working with Veterans United. Molly Meis and Dene Rodriguez did an amazing job explaining everything, listening to my concerns, being patient with me, and keeping me informed.

headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars

Heather and her team kept it flowing smoothly. I was pleasantly surprised to see how fast closing came up. AWESOME job . Heather kept in constant contact with me. She went out of her way to get me in the new house quickly. My wife and I love the new house. We will start moving tomorrow.

headshot image of Heather Carmichael

Loan Officer: Heather Carmichael

NMLS# 2732336

5 out of 5 Stars

Dustin, Rebecca, Rachel, and their entire team made this very stressful process streamlined, as comfortable as possible, and most importantly, ACTUALLY POSSIBLE. Thank all of you from our family to yours for the help with our gorgeous new home!

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

2.5 out of 5 Stars
headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars

It was great

headshot image of Nina Paddock

Loan Officer: Nina Paddock

NMLS# 2167201

5 out of 5 Stars
headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer Team Lead: Derek Harmon

NMLS# 1894236

4.5 out of 5 Stars
headshot image of Kimberly Held

Loan Officer: Kimberly Held

NMLS# 2770521

4.5 out of 5 Stars

The overall experience was great. A few hiccups along the way with misinformation that caused a larger down payment, but overall acceptable.

headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Photo submission from Emilee F.

Loved this team! They were amazing! So grateful for their help in the home buying process.

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

4.5 out of 5 Stars
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars

This is the second time I’ve worked with Katie Smith and her team at Veterans United, and both experiences were wonderful from start to finish. The first loan went so smoothly that I didn’t hesitate to come back, and this time was every bit as good. They were always there when I needed them, quick to answer my calls and questions, and they explained every step in plain, easy-to-understand terms so I never felt lost or overwhelmed. Whenever an issue came up, Katie handled it calmly and made it easy to work through. As a veteran, I truly appreciated the patience, kindness, and respect they showed me along the way. I would gladly recommend Katie Smith and Veterans United to any veteran looking for a home loan, and I wouldn’t go anywhere else. Thank you, Katie, for making it a great experience not once, but twice!

headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars

Very helpful. They realized I had a dog and he didn’t get left out either after they sent me a bag of treats and chew toys. Satisfied with my experience
.

headshot image of Chris Hodge

Loan Officer: Chris Hodge

NMLS# 2740719

5 out of 5 Stars

I would definitely give my homebuyer representative Kyle Upshaw 110% if I could because he not only came to my house to help me locate some paperwork but to see if I needed anything and his Office remembered my baby turtle and sent gifts. I am so grateful to him to help me by my house and I could not ask for a better selfless representative. He has made the home buying for this Veteran well worth the time we spent on this and I am very happy to purchase my home through him. in future if I come across any Veteran that is looking for a home to buy, I would definitely recommend Kyle Upshaw as a representative. As a former employer, Kyle Upshaw would be the definite person that I would hire to represent my company. I believe he is a true representative for the veterans home buying process.

headshot image of Kyle Upshaw

Loan Officer: Kyle Upshaw

NMLS# 2005288

5 out of 5 Stars
headshot image of Mark Dischert

Loan Officer Team Lead: Mark Dischert

NMLS# 375802

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