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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
457,361 reviews
825 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 457,361 unfiltered reviews

Starting on Page 13 of 15,246. Return to Page 1

5 out of 5 Stars

Ken was awesome, knowledgeable and great communication!

headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

5 out of 5 Stars
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars

So easy to work with

headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars

Everything went smooth as glass from beginning to end. I even change the state that I decided to locate in and was promptly transferred to the good folks that held licenses in that state. Aaron was with me from beginning to end, and his competent staff stepped in at the appropriate times to assist with the process. I might add that the “MYVU” made everything just about as streesfree as you can get.
A BIG THANK YOU !!! To Aaron, Carly, Anthony, Christina and Tina. All of you were instrumental in making my home buying experience a breeze.

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars

I’ve now gotten two mortgages and a refinance and the people and process have been excellent.

headshot image of Hayden Salmons

Loan Officer: Hayden Salmons

NMLS# 2255857

5 out of 5 Stars
Photo submission from Terry M.

I highly recommend Veterans United to anyone considering purchasing a home. A real plus which I didn't experience in the past was availability of a real estate agent. It eliminated my need to research agents.

headshot image of Kevin Schawo

Loan Officer: Kevin Schawo

NMLS# 1965904

5 out of 5 Stars

Outstanding people!!!

headshot image of Jeffrey Ellison

Loan Officer: Jeffrey Ellison

NMLS# 2640957

5 out of 5 Stars

Everyone at Veterans United has went over and beyond in helping me in buying my first home, from home searches to final documents. I can't thank you all enough! You all are a blessing. Thank you again

headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars
headshot image of Jennifer Candler

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars
headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

5 out of 5 Stars

Amy and her team did an outstanding job taking care of me and my mortgage. This was my first time buying a home. The team quickly handled any road bumps that came up throughout the process and assured me that they were doing everything they could to take care of me. We were able to close in time even with issues that came up on my end. I apprecaite their hard work and will definitely recommend them in the future!

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

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5 out of 5 Stars

Id like to rate Tommy and my team above the rating scale. They went above and beyond to make my prayers come true. I began the process a while ago but once I had all my ducks in a row they ensured a smooth and supportive process and met my needs in ways they don't even know. This could have been difficult but it wasn't , I thank God for everyone involved in my home buying journey and highly, highly recommend Veterans United and Andrew Griego/ North Group !

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars

Everyone at Veterans United has been very helpful in every way. We feel blessed to have such wonderful people working with us and are grateful for everything they did for us.

headshot image of Nina Chapin

Loan Officer: Nina Chapin

NMLS# 2303736

5 out of 5 Stars
headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

4.5 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Photo submission from Jaimie M.

Most amazing and easy process for me to buy a home. Everyone was extremely helpful and kind. I would highly recommend United Veterans to anyone buying a home!

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

3.5 out of 5 Stars
headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars

From the very start, Ben and Blair made us feel like we were their only customers. Any issue that came up was quickly and expertly dealt with.Being self-employed can always make loan processing harder, but VU made it relatively simple.We would 100% recommend Veterans United, and will be using them again.

headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

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5 out of 5 Stars
headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

4.5 out of 5 Stars
headshot image of Matt Leitnaker

Loan Officer: Matt Leitnaker

NMLS# 2354229

5 out of 5 Stars
headshot image of Kaitlin Hart

Loan Officer: Kaitlin Hart

NMLS# 2306394

5 out of 5 Stars

review:This is the second home I have purchased and first time dealing with Veterans United.
Trevor Damer and Jennifer Shires were Fast, Easy to work with, and simply the best.
They did an amazing job working with me and kept me informed of what was happening through every step and were very responsive whenever I had questions!
Veterans United made the process of my buying a new home go very smoothly.
Trevor and Jennifer were both exceptional in communication, and specialized knowledge in navigating VA loan requirements, including handling VA appraisals and inspections.
Trevor helped me understand better the VA loan process from pre approval to closing. He consistently informed me about the next steps. Truly appreciated!
I would definitely recommend this mortgage company if you are looking to do a VA Loan. To my fellow Veterans, this company will never disappoint and you will never go wrong if you choose them👍🏼.

headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars

I just wanted to reach out and let you know what a great job you did helping me get my home loan through Veterans United. You were all so incredibly friendly, and it really felt like you genuinely wanted to help and get to know me throughout the whole process. I would really love to meet the team in person sometime!

headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
Photo submission from Donald J.

Home buying is a team effort. To have an awesome experience, takes an awesome team. Marcus' team is that awesome team to deliver that stellar experience!Many thanks to you Marcus and your team!

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

4 out of 5 Stars

I loved working with My Vu and miss the former team who responded to every question quickly and efficiently. Drew does not communicate well. He did not respond with messages and frequently just sent more documents rather than explain. Often no response or 3 or 4 days go by without an answer. I understand once the paperwork is signed and the loan is finished we are to be forgotten. I just wanted more. Thank you. Especially Meghan she went above and beyond to help me.

headshot image of Drew Alexander

Loan Officer: Drew Alexander

NMLS# 1407112

4.5 out of 5 Stars

Kyle Bakkers team was THE BEST hands down. I said so, my agent said so, the title company said so. Nothing but great experiences.

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars

I've heard both positives and negatives about Veterans United... but my experience was great. Nina is awesome!I've purchased 4 homes and refinanced numerous times - all with different lenders - and VU was an exceptionally easy experience.Both Ashley and Nina were proactive, communicative, and professional.

headshot image of Nina Paddock

Loan Officer: Nina Paddock

NMLS# 2167201

5 out of 5 Stars

Steve and the team did a great job, communicated every step of the way and openly gave me information that would help my process.

headshot image of Steve Hopper

Senior Loan Officer: Steve Hopper

NMLS# 1493953

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