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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
479,378 reviews
540 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 479,378 unfiltered reviews

Starting on Page 13 of 15,980. Return to Page 1

5 out of 5 Stars
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Ben Choi

Loan Officer Team Lead: Ben Choi

NMLS# 47882

5 out of 5 Stars
headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars

Polite easy to work with always had good Solutions to problems

headshot image of Matt Landis

Loan Officer Team Lead: Matt Landis

NMLS# 910611

5 out of 5 Stars
Photo submission from Gabriella L.

Thank you to Bill and his team for helping us with our first home!! Their constant communication and effort really helped us feel at ease during the whole process!!

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

Veterans United has always been amazing especially Ross he has always went above and beyond to make sure we were taken care of in the best way possible

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars

Melissa Kunkel was fantastic in all aspects from start to finish. She was very open to questions and if she didn’t know something, she’d get back to me when she’d figured it out. She even helped answer some questions and concerns while she was sick, so she was a real trooper! If I find myself back in the housing market, I’d want to work with her again for sure.

headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars

I appreciate how the team worked together and communicated every step. Thank Veterans United!

headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars

I already started recommending my colleagues to VU. Everyone took care of me and kept me up to date. Great staff. Eric, Bailey, and the rest of Eric’s team are very professional and kept me at ease throughout the process.

headshot image of Eric Wetz

Loan Officer: Eric Wetz

NMLS# 1842871

5 out of 5 Stars
headshot image of Benjamin Pritchard

Loan Officer: Benjamin Pritchard

NMLS# 2266974

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3.5 out of 5 Stars

As a veteran myself, I would love to help any and all veterans moving in and around Berks County in Pennsylvania. Veterans United got everything in on time and were responsive when answers were needed.

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

4 out of 5 Stars
headshot image of Brittney Yount

Loan Officer: Brittney Yount

NMLS# 1140314

5 out of 5 Stars
headshot image of Jamie MacInnes

Loan Officer: Jamie MacInnes

NMLS# 2373405

5 out of 5 Stars

I have worked with Ali 2 different times now in buying a home, and she truly goes above and beyond! She's professional, helpful, easy to talk to, and extremely knowledgeable. I'd absolutely work with her again, and recommend her to my family members and friends!

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
headshot image of Nathaniel Fulkerson

Loan Officer: Nathaniel Fulkerson

NMLS# 2767910

5 out of 5 Stars
Photo submission from Michael T.

Derek k , Anna J & Amy (my concierge) were WE’RE ABSOLUTELY FANTASTIC AND PROFESSIONAL AND COMMUNICATE THROUGHOUT THE WHOLE ENTIRE PROCESS !! Of ME AND MY WIFE’S DREAM Home. I would highly recommend any Veteran of the Armed Forces to do business with Veterans United. Thank you to all the Team & and representatives of veterans United. God is extremely good and grateful.!

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars

This is my second home purchase with VU and yet again it was an easy and stress free process. VU is knowledgeable and professional, and is always one step ahead of my best interests!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

4.5 out of 5 Stars
headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars

They made the experience super easy. They were very accommodating and understanding! Everyone I worked with was so kind and I felt like they had my best interest in mind

headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars

Communication can laps a bit through the process, but if you’re diligent on your end, it’s a simple process.

headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

Ready to see for yourself?

Experience first-hand why 382,921 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer Team Lead: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
headshot image of Evan Campbell

Loan Officer: Evan Campbell

NMLS# 2732305

5 out of 5 Stars

They were always there for us and helpful throughout.

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars

Whole team experience.

headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

5 out of 5 Stars
headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

5 out of 5 Stars
Photo submission from Diane P.

Purchasing my home with Veterans United was a huge milestone for me, and I’m incredibly grateful for the team that helped guide me through the process. Buying a home can be stressful at times, but my team consistently worked hard to keep everything moving and to make sure I understood each step along the way.I especially want to recognize Andy Harris, Shawna, Hannah, and Christie for their dedication and professionalism. Andy was always responsive and supportive, making sure my questions were answered day or night and helping me stay on track throughout the loan process. Shawna and Hannah were extremely helpful and organized, making the document process smooth and keeping me informed of what was needed. Christie worked diligently behind the scenes to ensure everything met underwriting requirements. Andy made sure that we reached the finish line.What meant the most to me was knowing I had a team advocating for me and working hard to make my homeownership goal a reality. I was not just a number. As a veteran, it’s reassuring to work with people who understand the VA loan process and truly care about helping veterans succeed.I’m proud to say I’m now a homeowner, and I appreciate the effort and commitment my Veterans United team put into making that happen. I would absolutely recommend Veterans United to other veterans looking to buy a home.

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

4 out of 5 Stars
headshot image of Craig Anderson

Loan Officer Team Lead: Craig Anderson

NMLS# 1464195

5 out of 5 Stars

I was told that I should avoid Veterans United, but I’m glad I went with my gut. Everyone’s experience may be different..but mine was FANTASTIC. My team looked out for me every step of the way!!
I will be going through VU again for my next home…and may even have VU sell this current home.

headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars

They went above in beyond during the whole process and communicated well during our first home buying process.

headshot image of Joe Schumacher

Loan Officer: Joe Schumacher

NMLS# 2742396

4.5 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

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