Thanks so much to my team that helped us through this! It made buying my first home much less stressful.
Mike and entire team helping were great and positive in pro actively helping and reaching out!!
Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!
A+ in the home loan process. By far.
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Overall, Veterans United was so very easy to work with. They took time to answer all of my many questions and did so quickly and efficiently. They worked hard to get us preapproved and get us into a home that suited our needs. On top of that, they were friendly, quick to respond, not just to our relator, but to us personally. I'm so grateful for the team that worked on our loan. They put up with all of my nerves and did so with friendliness and professionalism. I appreciate all that they did!
Mike did an amazing job helping us, I would love to work with him again if or when we buy another home. Thank you so much!
Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.
Brian, Stephen and Eric were attentive and kept me in the loop with each step of the process! They were prompt in their replies to emails and texts, and helped me stay informed as to what documents they needed me to review and sign via the MyVU app. So long as I was quick to act, they were quick to follow up and it keep the process rolling along swiftly.
Electronically signing everything they needed throughout the process was easy in itself, and made closing later on ridiculously quick and easy!
I lucked out and found our new home so suddenly that I didn't get to do much with a Home Buying Concierge, unfortunately. If Tiowana's anything like the rest of the team, that would've been a fabulously easy experience as well, I'm sure!
Refer to my previous complaints.
Response from Veterans United
Hi Anthony,
Thank you for taking the time to share your feedback. I'm sorry to hear your experience left you feeling unheard and frustrated. We understand how stressful it can be when communication slows down and timelines don't go as expected, especially when you're working toward closing on a home.
We appreciate you bringing these concerns to our attention. Our Client Advocate team has been involved in reviewing your experience, and your feedback helps us identify opportunities to improve the service and communication we provide to our borrowers.
Sincerely,
Claire S., Client Relations Manager
Your end was good,i had to work on my end.Thanks,Darrell
Great service, stayed on top of every process
everyone treated my family and I fantastic.great house warming gift. great t shirts to show off us and you guys for what you did.
All I can say, is that if you’re lucky enough to get Mike on your team, your experience will be even better. Veterans United Home Loans is seriously the best loan company to go through and they really have your back. They answer your questions and don’t abandon you when you’ve locked in a home and are closing or in that process. They’re supportive and answer all questions quickly and take care of a LOT of things on their end to make your life easier. I will always recommend. Thank you for helping me obtain my forever home, because I’m so tired of moving constantly and so is my family. You gave us that peace.
Weiwei and the whole team was very helpful and understanding. They made the whole process more easier for us. They were always available to answer our questions and help us with our needs.
TYLER was exceptional. Definitely recommend , will work with him if buying a new property .
The team was wonderful to work with (Ms. Dana and Ms. Jennifer) made the process smooth, fun, and easy. Both were attentive and ensure we understood everything within the process.
Here’s a heartfelt review you could post:From start to finish, Veterans United made my VA home loan experience smooth, stress-free, and easy to understand. As a veteran, buying a home is one of the biggest milestones in life, and their team was there every step of the way to answer questions, explain the process, and keep everything moving forward.Their communication was outstanding, and I always felt informed and supported throughout the entire journey. They worked closely with all parties involved to ensure my loan stayed on track, and thanks to their professionalism and dedication, I was able to close on my new home with confidence.I truly appreciate the exceptional customer service and commitment Veterans United showed to helping me achieve homeownership. I highly recommend Veterans United to any veteran or military family looking for a lender that genuinely cares about serving those who have served our country. Thank you for making this dream a reality!
