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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
461,237 reviews
853 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 461,237 unfiltered reviews

Starting on Page 13 of 15,375. Return to Page 1

4.5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars

Phil Smyser is exceptional. He took the time to understand our unique situation and FOUGHT for us!!! Simply put we got in a bind because of another mortgage services misinformation and PHIL swept in and saved the day. HE IS AMAZING, Veterans United is amazing. I especially love the level of integration on the web site and app. You can simply enter in your info and viola your income, addresses, employment history is all imported in and verified.

headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

5 out of 5 Stars

The process as a whole really sucks but I imagine it could've sucked more without Ryan and Cara.

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars

Veteran’s United made the home buying process quick and pain-free. Tyler, our Loan Officer, was vigilant during the entire process and ensured we made it to closing on time. This was our first time using Veteran’s United, but fifth home purchase. Hopefully we won’t be moving again, but if we do I’ll be using Veteran’s United for our next purchase.

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Photo submission from Madelyn Q.

Veteran’s United helped us buy our first home. Each member of our team was super knowledgeable and their communication skills were top tier! The response time was also very short if we had questions!

headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars

Carla with veterans United helped us to understand what we needed to do with our credit to qualify for a mortgage. She gave us direction and checked in on us periodically to see how we were progressing. She notified us as soon as our credit score had reached the threshold for approval. The next day Andrew Beckett and his team contacted us and we started the loan process. Andrew, Selena and his entire team were always on point, willing to help and kept us focused and on track. We started out 2026 still wondering if find a home was in our future and May 1 we are now in our new home! Veterans United gave us top-notch service from beginning to end!

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars

Easy to follow portal, and my VU team was awesome, personable, and all around helpful!
Its the way to go
Semper Fi

headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars

Wonderful company as a vet will recommend it to anyone buying a home.

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

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5 out of 5 Stars

I felt overwhelmed throughout the process and the team assigned to us helped me understand terms, actions, timelines and things I didn’t even consider when buying a home. I would fully recommend and use these services for every single time.I could not have had a better experience

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

4.5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
headshot image of Kenzie Tree

Loan Officer: Kenzie Tree

NMLS# 2329393

5 out of 5 Stars
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars
Photo submission from Cameron C.

We’ve used VU twice and a smaller lender once for our three total times we’ve purchased a home using the VA Loan. Will highly recommend them over and over as we haven’t seen many other lenders top their customer service and support throughout the process. We always feel informed and like we’re part of the entire process during each step, whereas other lenders keep to themselves while working on things behind the scenes. Grateful for VU and will always recommend them for VA Loans.

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
headshot image of Clint Dunlap

Loan Officer: Clint Dunlap

NMLS# 2043576

5 out of 5 Stars

Anne Kuster and her team were great. We had constant communication, updates, and follow-ups. Our close got through ahead of time and all aspects were well coordinated. Anytime she was going to be out she left us at least two other people to contact as backups.

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars

Collin and his team communicated quickly and professionally to all my needs and questions. It made my experience much less stressful...well done.

headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars
headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

4 out of 5 Stars
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

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Experience first-hand why 367,432 homeowners give us a perfect score!

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4 out of 5 Stars
headshot image of Shannon Hudson

Loan Officer: Shannon Hudson

NMLS# 1078335

5 out of 5 Stars
headshot image of Shaun Hanson

Loan Officer: Shaun Hanson

NMLS# 2799013

5 out of 5 Stars
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars

The only issues we gad were because of the title company Prosperity and their poor lack of communication. Veterans Unity should think twice before using them as they made them look bad. Because I've worked with Veterans United in the past I knew the issues I had were not from them.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Photo submission from Jonathan J.

Veterans United is an Outstanding Team who I would work with again. Trustworthy and Professional with Genuine Support in securing homes for the Veteran Families.

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars
headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars

Chad,Angelica and the whole team were extremely helpful and made the process seamless.

headshot image of Chad Richert

Loan Officer: Chad Richert

NMLS# 2721309

5 out of 5 Stars

The team was very professional. They answered any questions that I had. The process was so seamless. I have never closed on a home in 22 days and this is my fourth home. I have recommended Veterans United to aa couple of dear friends. I am sure they will feel the sane way once the process is over.

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars

Seamless and hassle free. Compared to all my other times we purchased a home, this has been by the far the was and best experience.

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

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