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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
461,204 reviews
857 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 461,204 unfiltered reviews

Starting on Page 13 of 15,374. Return to Page 1

5 out of 5 Stars

We had a few hiccups along the way, but I am going to say that Casey is responsive , I would always reach out to him in the future, my 2nd time with Veterans United and Casey.

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars

Veterans United guided us from start to closing. They kept us in the know every step of the way. They were very professional and courteous.

headshot image of Danny Reyna

Branch Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars

The whole team from customer service, the concierge, the loan officer and loan coordinator were all superb in their response to questions, knowledge and confidence.

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Corey Jackson

Loan Officer: Corey Jackson

NMLS# 1503004

5 out of 5 Stars
Photo submission from Madelyn Q.

Veteran’s United helped us buy our first home. Each member of our team was super knowledgeable and their communication skills were top tier! The response time was also very short if we had questions!

headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars

Veterans United made buying my home so much smoother than it could have been. We had some hiccups along the way that I was sure would cause the closing date to have to be pushed back, but Noah Durham and the rest of the team worked very hard to get everything pushed through in time. Thank you all very much!

headshot image of Noah Durham

Loan Officer: Noah Durham

NMLS# 2736698

5 out of 5 Stars

Amazing team, very smooth process. Many thanks yall!!

headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars

The team text made it easy to get answers within a very reasonable timeframe. I also noticed the process was being closely monitored the entire way through. It gave a more secure feeling.

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars

Fantastic service and kind assistance.

headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

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5 out of 5 Stars

Jake and his team were absolutely awesome to work with. I was a first time home buyer and they made everything clear and easy to understand and always called to ensure I knew exactly what was going on and let me know if anything changed. They answered all questions and took time to elaborate on everything to ensure I had a complete understanding of it all!

headshot image of Jake Albers

Loan Officer: Jake Albers

NMLS# 2709266

4.5 out of 5 Stars
headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
headshot image of Seth Bush

Loan Officer: Seth Bush

NMLS# 1880849

4.5 out of 5 Stars
headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
headshot image of Harley Bradley

Loan Officer: Harley Bradley

NMLS# 1568123

5 out of 5 Stars
Photo submission from Cameron C.

We’ve used VU twice and a smaller lender once for our three total times we’ve purchased a home using the VA Loan. Will highly recommend them over and over as we haven’t seen many other lenders top their customer service and support throughout the process. We always feel informed and like we’re part of the entire process during each step, whereas other lenders keep to themselves while working on things behind the scenes. Grateful for VU and will always recommend them for VA Loans.

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars

As a veteran who have need of VA service. I unequivocally must bring to the attention of my fellow sister's and brother's of arms. That I'm definitely impressed with the service I have received. Observing teamwork and tedious hours of labor to help me obtain my ultimately goal of obtaining my own house deserve my acknowledgement and recognition. I'm proud to admonished my fellow servicemen both men and women of our elite arm forces to join me in trusting and acknowledging the wonderful assistance at their disposal in accomplishing and obtaining their own home with the assistance of great professionals! I thank you from the bottom of my heart! Sergeant First Class Jimmie Faison

headshot image of Noah Durham

Loan Officer: Noah Durham

NMLS# 2736698

5 out of 5 Stars
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
headshot image of Harley Bradley

Loan Officer: Harley Bradley

NMLS# 1568123

5 out of 5 Stars
headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

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4 out of 5 Stars
headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars

Dave was great. Always available. Very responsive. Thanks!

headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars

Katelen snell was amazing!
She went above and beyond throughout the entire process. SHE is the reason we will come back next time.

headshot image of Katelen Schnell

Loan Officer: Katelen Schnell

NMLS# 2715755

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars
Photo submission from Jonathan J.

Veterans United is an Outstanding Team who I would work with again. Trustworthy and Professional with Genuine Support in securing homes for the Veteran Families.

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars

This is the 3rd time we have used VU for homebuying or refinancing and everytime has been a great experience. The team guides you through the process and keeps things on track and going smoothly.

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars

Lindsey and her whole team have been phenomenal with helping me with this home buying experience. I highly recommend her. She is very kind and answered all my questions and all my calls. I never thought it would be possible for me to buy a home. They told me what I needed to do and I was skeptical on fixing my credit. I listened to their advice and it worked. I highly recommend them and I will definitely work with them if I ever decided to purchase another home in the future. THANK YOU TO THE WHOLE TEAM THAT WAS ASSIGNED TO ME!!!

headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

5 out of 5 Stars
headshot image of Bailey Ganz

Loan Officer: Bailey Ganz

NMLS# 1887649

5 out of 5 Stars
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
headshot image of Mickey Sires

Loan Officer: Mickey Sires

NMLS# 2365616

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