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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
475,611 reviews
549 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 475,611 unfiltered reviews

Starting on Page 13 of 15,854. Return to Page 1

5 out of 5 Stars

Tommy Purk was incredible. We never felt rushed while we were searching the market. He was there anytime we needed him and always had answers for everything we had!

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
headshot image of Zachary Debord

Loan Officer Team Lead: Zachary Debord

NMLS# 192560

5 out of 5 Stars

Absolutely! Danielle and her team were absolutely amazing. I would 100% highly recommend.

headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars

The Veterans United team worked endlessly to accomplish my goal of owning a house. Their professionalism, knowledge, and enthusiasm were unparalleled. I am extremely grateful for what they accomplished. If I ever find myself in a situation where I need to refer someone to obtain a loan for a new home, without a doubt, Veterans United will be my recommendation to anyone.

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
Photo submission from Eric M.

Thank you for making our dream of homeownership a reality! Words can not express how grateful my wife and I feel. The entire team is awesome! We are forever grateful for the love and hard work you put into making our dream of having a home come true! We pray God’s blessings upon you all!!! Love you!

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars

I appreciated all the effort that this team put into getting this home sale completed and the follow up to ensure that I was more than satisfied.

headshot image of Jessica Himes

Loan Officer: Jessica Himes

NMLS# 2433615

5 out of 5 Stars

Very friendly. personable and knowledgeable

headshot image of Torri Thomas

Loan Officer: Torri Thomas

NMLS# 2328463

4.5 out of 5 Stars
headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars

I would love to thank e eryone in person. Tommy, you are the best, Thomas, you as well. I am speechless. Everyone was upfront with me from getting my credit score up to finalizing my home. You guys took me by the hand and walked me step by step in what I needed to do. It was an amazing experience. I grew up in a very abusive childhood and was told I would never own anything in my life. Especially a home. Mom's been gone for about 8 years. I'm sure she's smiling down at me. Thank you Veterans United !!

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars

Outstanding and professional service. Kayla and staff really showed that they cared about your financial well-being.

headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

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5 out of 5 Stars
headshot image of Heidi Moen

Loan Officer: Heidi Moen

NMLS# 2325896

5 out of 5 Stars
headshot image of Taylyn Williams

Loan Officer: Taylyn Williams

NMLS# 2052989

4.5 out of 5 Stars

I feel like I didn't understand all the financial items until the end. That might just be the nature of buying a home, but that would be my only concern.

headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

4.5 out of 5 Stars

First time home buyer, the processes was daunting but made possible with the help of everyone at VUHL

headshot image of Joe Schumacher

Loan Officer: Joe Schumacher

NMLS# 2742396

5 out of 5 Stars

Great team! Second time I’ve used VU and would recommend to any veteran!

headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Photo submission from Travis S.

I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

The home buying process was made easy from start to finish. It was a huge stress for me as a first time home buyer with bad credit, but Veteran Homes United literally held my hand the whole time. I was assigned a credit expert to look into my history get my credit where I need it to be for the loan, and was given a timeline of when everything will be good to move forward. And then I was assigned to work with Clint for my closing agent and this man had all the answers for every question I had throughout the whole process. All of my questions & concerns were answered promptly and I'm super grateful for Clint and all his help.

headshot image of Clint Lanier

Loan Officer: Clint Lanier

NMLS# 2042380

5 out of 5 Stars
headshot image of Drew Dixon

Loan Officer: Drew Dixon

NMLS# 2770564

5 out of 5 Stars
headshot image of Jamie MacInnes

Loan Officer: Jamie MacInnes

NMLS# 2373405

4.5 out of 5 Stars
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

4 out of 5 Stars
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

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5 out of 5 Stars

Danielle and team did a great job and everything went smoothly. Very convenient doing it all online.

headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars

Working with our mortgage lender, Veterans United, and their entire team has been an outstanding experience from start to finish. Every step of the way, they made the process smooth, stress-free, and truly exceptional. Mike Wilson, our Loan Officer, consistently returned calls and emails, and he and his team kept us informed every step of the way. They guided us through each next step with clarity and patience. Their communication was excellent, their professionalism unwavering, and their dedication to keeping everything on track was evident throughout the loan process. We also want to mention that their Concierge team is absolutely wonderful and very helpful. Thanks to this team, we were able to purchase our home with peace of mind and confidence. We couldn't be more grateful for their hard work and expertise. Mike, Danny, Bri, Delaney, Dylan, and so many others! Highly recommended.

headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars

Working with Ben and his team has been a breath of fresh air. This is probably the 4th or 5th loan where I have used Ben, and I won't use another person as long as he is with Veteran's United.

headshot image of Ben Choi

Loan Officer Team Lead: Ben Choi

NMLS# 47882

5 out of 5 Stars

Great service, kind caring and helpful professional staff!

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars
Photo submission from Steven C.

First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars

Andy and his team were wonderful to work with. From the moment that we submitted our application until the moment that we closed, they were on top of things, making sure that everything was being taken care of. I could not ask for a better team.

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars

This is my second time using Veterans United for a home purchase, and I would use them again!

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
headshot image of Jacob Brewer

Loan Officer: Jacob Brewer

NMLS# 2795940

5 out of 5 Stars

Very professional and walked with me every step of the way

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

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