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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
458,265 reviews
907 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 458,265 unfiltered reviews

Starting on Page 13 of 15,276. Return to Page 1

5 out of 5 Stars
headshot image of Joshua Dugo

Loan Officer: Joshua Dugo

NMLS# 2340168

5 out of 5 Stars
headshot image of Billy Chard

Senior Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
headshot image of Satey Yates

Loan Officer: Satey Yates

NMLS# 1920315

5 out of 5 Stars

My loan team did an awesome job! They were responsive, attentive throughout the whole process.

headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars
headshot image of David Geier

Loan Officer: David Geier

NMLS# 2083148

5 out of 5 Stars
Photo submission from Joshua C.

The team in a whole did an outstanding job and went the extra mile to ensure me and my family had the help we needed in our last minute pcs decision to purchase a home. They were always extremely nice, helpful and had answers to the questions we had asked. This was our first time purchasing a home and they were they made us feel comfortable and confident in our decision in this major milestone in our life!

headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars

Great team that I have. I challenged them with an idea and they made it come true. Looking forward to more opportunities.

headshot image of Emmy Curry

Loan Officer: Emmy Curry

NMLS# 2341610

4.5 out of 5 Stars
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

4.5 out of 5 Stars
headshot image of Drew Tee

Loan Officer: Drew Tee

NMLS# 2734299

5 out of 5 Stars

Jamie and Chad made the process surprisingly easy,and stress free. I highly recommend Veterans United,especially if you are a veteran, they understand your needs !

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

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5 out of 5 Stars
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars

I wish I could make my payments to veterans united I don’t like being sent to a third party to pay my mortgage

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

4.5 out of 5 Stars

THIS IS MY 2ND TIME USING VU. IF I HAVE A CHOICE, I WILL USE NO OTHER COMPANY. MICHAEL SCHNEIDER WENT OUT OF HIS WAY TO BE AVAILABLE AND RESPONSIVE!

headshot image of Michael Schneider

Loan Officer: Michael Schneider

NMLS# 977211

5 out of 5 Stars
headshot image of Luke Kissner

Loan Officer: Luke Kissner

NMLS# 2282290

5 out of 5 Stars
headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars
Photo submission from Herbert J.

Using Veterans United for the purchase of our new home was the best decision we could have made. From start to finish the whole team was working for us and made this process a breeze, I highly recommend Veterans United to everyone.

headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars

Working with Jeremy Henry was one of the best decisions we made during our home buying process. We had a lot of questions, and Jeremy never made us feel like any of them were too basic. He took the time to walk us through every option, explained the tradeoffs clearly, and made sure we understood exactly what we were getting into before moving forward.What really set Jeremy apart was his responsiveness. Buying a home is stressful, and timelines move fast. Jeremy was always reachable by phone, text, or email, and he never left us wondering where things stood. Every time a document was needed or a deadline was approaching, he was ahead of it.Beyond the logistics, Jeremy genuinely advocated for us. He shopped our rate aggressively, came back with options we hadn't considered, and was transparent about what each one meant for our long-term costs. He never pushed us toward something that served his commission over our best interest. That kind of integrity made a real difference in our confidence throughout the process.We closed on time, with no surprises, and at a rate we were thrilled with. I would recommend Jeremy to friends and family without hesitation!If you are looking for a loan officer who combines expertise, honesty, and genuine care for his clients, Jeremy Henry is the person you want in your corner.

headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

4.5 out of 5 Stars
headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

5 out of 5 Stars

From the first phone call through the second and all the rest. Everything was answered with exceptional expertise information. Thanks again to the whole crew at veterans, united

headshot image of Mariano Dowgaluk

Senior Loan Officer : Mariano Dowgaluk

NMLS# 1104979

Ready to see for yourself?

Experience first-hand why 364,882 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars

My team was on top of everything! Our experience was great and easy.

headshot image of Corey Jackson

Loan Officer: Corey Jackson

NMLS# 1503004

5 out of 5 Stars

This was the second time I worked with Anne and team at Veterans United. I was really impressed the first time (10 years ago) and even more impressed this time!

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Photo submission from Darryl V.

I highly recommend using Veterans United Home Loans. If I had to do it all over again, knowing what I know now, there’s no question that I’d use Veterans United again.

headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars

Kody and the whole team at Veterans United were great to work with. Awesome customer service. Will definitely refer VU to friends and family!

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars

Honestly, I typically am not a review writer person, however I felt it necessary to take the time to express my appreciation and respect for Rich and his dedicated work to provide support for Veterans like me. Richard is very knowledgeable, thorough,and has a positive disposition that inspires faith and trust.In summary, my family and I are grateful for Rich's exceptional customer service and genuine care.Thank you Rich, Abigail, and the Veterans United processing Team for making it happen,and we strongly recommend to contact them for mortgage and/or any financial related services.Sincerely,
Josh K.

headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

4 out of 5 Stars

Needed: A smoother and more comprehensive handoff when staff are out of the office.

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars

Overall… this entire team was AMAZING!

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

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