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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
470,929 reviews
766 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 470,929 unfiltered reviews

Starting on Page 13 of 15,698. Return to Page 1

5 out of 5 Stars

They worked with me through everything and made sure I understood everything I am very happy I chose veterans

headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars

I had a very positive experience with Va home loan, Allison and Eric were very helpful and I thank them both

headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
headshot image of Kyle Hatten

Loan Officer: Kyle Hatten

NMLS# 2357326

5 out of 5 Stars

From the very beginning working with Mrs. Myer she helped me every step of the way to get my credit where it needed to be. She always responded and never judged in the slightest. Her sound advice is the biggest reason I was able to close on the home I got. Mr. Bryant ALWAYS took the time to call and explain things so they didn’t get lost in context through text. Mrs. Haynes processed everything seamless for me and was always available and provided very consistent communication from start to end. Before this survey I recommended to my realtor that if veterans like me are asking her what to do that she point them in VU’s direction.

headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Jake Albers

Loan Officer: Jake Albers

NMLS# 2709266

5 out of 5 Stars
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars

Scott Montgomery (Loan Officer) and Jayde Gebhardt (Loan Coordinator) were absolutely great to work with. Despite some minor bumps, they worked diligently to ensure I got the house I wanted. I can’t thank them enough!

headshot image of Scott Montgomery

Loan Officer: Scott Montgomery

NMLS# 2794827

0.5 out of 5 Stars

Worst home buying experience we've ever had.

headshot image of Joshua Dugo

Loan Officer: Joshua Dugo

NMLS# 2340168

5 out of 5 Stars
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars

Exellent service! This is my second home buying with same loan officer, Cal.

headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars

We recently closed on another home with the help of Bryant at Veterans United, and once again he exceeded our expectations. This was our third time working with him, and every experience has been outstanding.Bryant is knowledgeable, professional, responsive, and truly cares about his clients. He made the entire financing process smooth and stress-free, keeping us informed every step of the way and always taking the time to answer our questions.We couldn’t be happier with the excellent service he provided. If you’re looking for a lender who is trustworthy, dedicated, and goes above and beyond, we highly recommend Bryant and the team at Veterans United. We look forward to working with him again in the future!

headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
Photo submission from Andy A.

Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars

What a great experience for me and my family.

headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

5 out of 5 Stars

The loan was super easy the team was outstanding

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars

Working with the Veteran's United Family with Trey as my initial contact was GREAT.
Trey was there for me when I had questions, and he was quick to answer even while out of town! Trey stayed with me as more members of team were forming the closing team.
He was a reliable contact throughout my buying process.

headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

4 out of 5 Stars

Need to improve on communication to person making loan

headshot image of Phillip Kast

Loan Officer: Phillip Kast

NMLS# 2738304

5 out of 5 Stars

From the first day through closing the team was proactive and supportive in our journey to get into our first home! It was an outstanding experience and are grateful for the expertise on the whole team!

headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

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5 out of 5 Stars

Jared and his team take care of the heavy lifting so you can focus on finding your dream home! Absolutely won’t do another move without them

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars

The team did an awesome job of keeping me informed and researching information for me. If I had a question i received an answer quickly and im impressed with how professional everyone was.

headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars

Jon and his team were amazing. This was the 2nd time that him and his team has helped my family and me get our dream home

headshot image of Jon Abernathy

Loan Officer Team Lead: Jon Abernathy

NMLS# 49695

5 out of 5 Stars

Drew and his team were phenomenal and I would and will recommend them to everyone I know! Thanks Drew!!

headshot image of Drew Tillman

Loan Officer: Drew Tillman

NMLS# 2045394

3.5 out of 5 Stars

They were very professional.I am proud to meet the Veterans United team.

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Photo submission from Katie G.

All I can say, is that if you’re lucky enough to get Mike on your team, your experience will be even better. Veterans United Home Loans is seriously the best loan company to go through and they really have your back. They answer your questions and don’t abandon you when you’ve locked in a home and are closing or in that process. They’re supportive and answer all questions quickly and take care of a LOT of things on their end to make your life easier. I will always recommend. Thank you for helping me obtain my forever home, because I’m so tired of moving constantly and so is my family. You gave us that peace.

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
headshot image of Adam Hastings

Loan Officer: Adam Hastings

NMLS# 2709229

5 out of 5 Stars

Every member of the team was great and very professional. I will use veterans United for every home I buy going forward. Both Michael and Mike were great made this whole process super smooth.

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars

Bill, Tre, and Alycea were great! They couldn’t have made the process any easier, and eased any worries or stresses I had along the way.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars

Jason, Levy, and the loan team are amazing! Quick, responsive, caring, and flexible. They continued to work with us even when things seemed like they were falling through on my end. They got us through almost a week before we were supposed to close!

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

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