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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
454,243 reviews
852 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 454,243 unfiltered reviews

Starting on Page 13 of 15,142. Return to Page 1

2 out of 5 Stars
headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

5 out of 5 Stars

Joel truly made this experience memorable. I was quite hesitant at first, but Joel, the real star, guided me through it with care. I can't thank you enough for everything. I thank GOD for Joel🙌🏾🙏🏾

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

4.5 out of 5 Stars
headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

2.5 out of 5 Stars
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Photo submission from Donald J.

Home buying is a team effort. To have an awesome experience, takes an awesome team. Marcus' team is that awesome team to deliver that stellar experience!Many thanks to you Marcus and your team!

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars

Absolutely fast and amazing service from everyone involved in helping me

headshot image of Nicholas Vance

Loan Officer: Nicholas Vance

NMLS# 2146716

5 out of 5 Stars
headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars

Veterans united were absolutely amazing to work with. They provided the steps I needed to take and they work with you to get it done in a timely matter. Veterans united is a life saver for veterans looking for a home for their families!

headshot image of Christian Demand

Loan Officer: Christian Demand

NMLS# 1952534

5 out of 5 Stars

I was 10 days into my home purchase. I made zero ground with the financing company I first chose. I remembered that I bought my first home with VU. So, in good faith I gave Don a call. Now, this is not an exaggeration, Don had us completing tasks to get us closer to purchasing the moment we started working. Hes professional, caring, listens, cares about his job, very transparent, and just an outstanding human being. For as long as Don chooses to stay in this field of work. I will look nowhere else for help. Its just not worth it to try anyone else.

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

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5 out of 5 Stars

This is my second purchase with veterans united and they have made things extremely easy and straightforward. If I buy again I will use them.

headshot image of Leanna Winters

Loan Officer: Leanna Winters

NMLS# 1126212

5 out of 5 Stars

Our team did a great job going through the process!

headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars

Veterans United was awesome! They were a pleasure to work with. I felt like I was getting personalized attention.

headshot image of William Kennedy

Loan Officer: William Kennedy

NMLS# 2122775

5 out of 5 Stars
headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Photo submission from Jonathan M.

As a first time home buyer, I went through a rollercoaster of emotions throughout this process. Lance Hopper and his team went out of their way to make sure I knew what to expect through the process. I even had a family emergency during this process that put things on pause. The first thing that Lance said to me was take care of family and we'll still be here. Throughout this process, I did not just feel like another number with Veterans United. As a Marine, I have always had a mentality of "get things done"....but with Veterans United, they made sure I was prepared for the whole process.

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars
headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

4.5 out of 5 Stars

Matt was great. Very paient & kind. Very professional & knowledgeable. Yes i would call UV again & ask for matt & his team.

headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars

The process of using Veterans United was easy and amazing. Alex, Taylor, Jeffrey, and Megan all helped me and were magnificent! Their customer service was above and beyond and I could not have asked for a better team to help me. the process was simple and easy, and they were in contact with me nearly daily and assisted me in every way possible. If I had a question, they were prompt to answer me and they were great at explaining things in a way I understood it.

headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

Ready to see for yourself?

Experience first-hand why 361,415 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Everyone that was part of the process was knowledgeable and extremely helpful. The web page is easy to navigate and you clearly understand what you need to do.

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars

Quick, easy and stress-free process from starting the initial paperwork to the final closing documents. The process was flawless!
Thank you!
Rob Wahl

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
headshot image of Dan Schwab

Loan Officer: Dan Schwab

NMLS# 2732944

5 out of 5 Stars
headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars

My sister and her husband recommended Veterans United to me, even when I said I didn't think I had enough time in service. Let me tell you, these loan specialists are amazing! They help you through the entire process from helping you find all of your military records to finding a realtor on through to signing day. If you truly want to buy a home, talk to them. It's worth your time.

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Photo submission from Jeremy L.

Home buying can be stressful especially when you’re juggling regular life with a bunch of kids. Understanding the lending process let alone a VA Loan was a lot of work (for me). Veterans United made the process simple and my loan officer, Rachel was outstanding! Made the process simple. Clearly communicated every step of the way. And fought for our best interests when the seller was committed to their own best interests. I’d recommend Rachel and Veterans United in a heartbeat.

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

4 out of 5 Stars
headshot image of Kevin Weatherspoon Jr

Loan Officer: Kevin Weatherspoon Jr

NMLS# 2709273

5 out of 5 Stars

Absolutely great organization helping veterans secure homes stress free.

headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
headshot image of Mickey Sires

Loan Officer: Mickey Sires

NMLS# 2365616

5 out of 5 Stars
headshot image of Randee Barr

Senior Loan Officer: Randee Barr

NMLS# 634652

5 out of 5 Stars

Veterans United made the home buying process smooth and straightforward. As an active duty Soldier, having a lender that understands VA loans and works efficiently made all the difference. The team was professional, responsive, and genuinely cared about getting us into our home. I would absolutely recommend Veterans United to any fellow Veteran or service member.

headshot image of Jayden Ludwig

Loan Officer: Jayden Ludwig

NMLS# 2486863

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