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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
460,493 reviews
719 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 460,493 unfiltered reviews

Starting on Page 13 of 15,350. Return to Page 1

5 out of 5 Stars

Everyone I worked with was super helpful, wanted to make our experience as smooth as possible, and all around wanted the best for us.

headshot image of Nina Chapin

Loan Officer: Nina Chapin

NMLS# 2303736

5 out of 5 Stars
headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

5 out of 5 Stars

They were very helpful and they took their time through the process

headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars

Thanks I was scared not knowing what to expect but another turn down of life but all of who was involved was great can’t thank you enough.

headshot image of Heather Damer

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Photo submission from Jonathan J.

Veterans United is an Outstanding Team who I would work with again. Trustworthy and Professional with Genuine Support in securing homes for the Veteran Families.

headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars

Outstanding team

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars

My group made the process easy to understand and they were all amazing and professional. I would recommend

headshot image of Jake McKay

Loan Officer: Jake McKay

NMLS# 2736912

5 out of 5 Stars

They did a wonderful job. We are glad to have them on our team.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars

We had an excellent experience working with Veterans United from start to finish. From our very first conversation with Brad Mendosa, he was professional, knowledgeable, and genuinely committed to helping us understand every step of the process. He took the time to explain all our options clearly, answered our questions promptly, and made what could have been a stressful experience feel smooth and manageable.What really stood out was the responsiveness and attention to detail. No matter how small our concern was, he treated it with importance and made sure we felt confident in our decisions and that we were getting the best deal. Brad and his team worked efficiently to keep everything on track, ensuring we closed quickly without any last-minute surprises.We truly appreciated their transparency, patience, and dedication. It’s clear they care about their clients and take pride in delivering great service. We would absolutely recommend Brad and the Veteran's United team to anyone looking for a reliable and supportive mortgage professional.

headshot image of Brad Mendosa

Senior Loan Officer: Brad Mendosa

NMLS# 2020947

3.5 out of 5 Stars

I only give a 7 due to my first loan officer I was assigned was nonexistent. I couldn’t get an answer via phone email or anything. Once we swapped to Beth Fletcher out of Oklahoma we went from 0-10 minutes. But Vetrans United only gets a 7.

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5 out of 5 Stars
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars

The whole team is amazing!!!

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars

Very helpful answered all the questions and quick to help

headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars

Very patient with my work schedule!!

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars

If you’re looking for a team that goes above and beyond, look no further than Veterans United Home Loans. From start to finish, this entire team had my back like a well-oiled machine. Every time I had a question or needed something done, they didn’t just meet my expectations, they crushed them. They kept me in the loop at all times, making sure I was never left wondering what was going on. I swear they must have had a direct line to my thoughts because they always stayed one step ahead!Huge shoutout to the entire team, seriously, these guys didn’t miss a beat. They made the home-buying process feel like a breeze, which is saying a lot considering how stressful it can be. I don’t know if they run on coffee or pure determination, but whatever it is, it works! I’d ask for something, and boom, it was already done. They didn’t just do their job, they did it with care, efficiency, and a level of dedication that’s hard to find these days.But I have to take a moment to talk about Jordan Powell, my loan officer. If you’re lucky enough to get him, consider yourself blessed. This guy is a rockstar! Jordan was always ten steps ahead, making sure I had zero worries and that everything was handled perfectly. He got things done faster than I could blink, and he always had my best interest in mind. I’m pretty sure if there was an Olympic event for loan officers, Jordan would bring home the gold.To anyone out there thinking about going with Veterans United, DO IT. I can’t recommend them enough. They took care of me like family, and I know they’ll do the same for you. If you’re lucky enough to get Jordan Powell, just know you’re in the best hands possible. This team doesn’t just get the job done, they set the gold standard.10/10, highly recommend, and I’d do it all over again without hesitation. Thanks again to Veterans United and the dream team that made it all happen!

headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

5 out of 5 Stars

Asli, Lauren, and Rae were outstanding! They were always quick to answer any questions I had and point me in the right direction if I felt lost. Would highly recommend!

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars

Our veterans united team was the absolute best. Tim, Brandon, and William made our experience with the loan process stress free. They went to great length to answer our questions quickly and keep us on track. We are so appreciative to have the absolute best team. We can’t say thank you enough for your guidance and support Tim, Brandon, and William. We were so blessed to have you all.

headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars

Thank you.

headshot image of Joshua Kittle

Loan Officer: Joshua Kittle

NMLS# 1035193

5 out of 5 Stars
headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

5 out of 5 Stars

They went above and beyond to ensure our satisfaction. The service was quick and reliable, and the staff was incredibly helpful.

headshot image of Steven Ross

Loan Officer: Steven Ross

NMLS# 1933968

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5 out of 5 Stars

This team from Veterans United has been so helpful and have had open communication throughout the entire process.

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars

Jon and his team blew my expectations out of the water. My home buying experience was literally stress free.

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars

Had an exceptional experience particularly with Jake McKay. He was very tentative and quick to address problems or questions we had. What I particularly appreciated was if he didn't know something, he didn't try pulling a fast one. He mentioned he would need a few minutes to get us a for sure answer leaving no room for doubt. From start to finish Jake was fantastic, he left an amazing impression on my family.

headshot image of Jake McKay

Loan Officer: Jake McKay

NMLS# 2736912

5 out of 5 Stars

great communication. helpful in getting all my to do's done. honest and prompt

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Photo submission from Robert B.

I recently completed my latest home purchase with the help of the amazing team at Veterans United, and I couldn’t be more pleased. From start to finish, every single team member added value to the process and made this experience one I will never forget.They were professional, knowledgeable, responsive, and genuinely cared about making things as smooth and stress-free as possible. I felt supported every step of the way—whether it was answering my questions promptly, guiding me through paperwork, or just being there to reassure me during the more intense moments.What really stood out was the way they worked together seamlessly. Each person brought their own expertise and attention to detail, and it was clear that their priority was making sure I felt confident and informed throughout.Thanks to Veterans United, I not only found a new home—I also found a team I’ll absolutely return to for future purchases. Thank you all for your outstanding service and dedication!

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
headshot image of Brent Kumorowski

Loan Officer: Brent Kumorowski

NMLS# 2649672

5 out of 5 Stars

Very professional, kind, and expedient.

headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

2.5 out of 5 Stars

Kept changing what they wanted. If they had just told me in the beginning this would have easier. Also answer emails and phone calls would have helped.

headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

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