Very smooth process. Sarah, Catrina and Bae were easy to work with and made this process a pleasurable experience.
Bob was outstanding along with the whole crew. He was honest with me from the beginning and looked out for my family’s best interest. That to me you can’t put a price tag on.
Veterans United was super easy to work with and always answered my questions with Tact and in a timely manner.
Thank you to Bill and his team for helping us with our first home!! Their constant communication and effort really helped us feel at ease during the whole process!!
Dustin and his team are AWESOME!
My loan officer Taylyn Williams and my real estate agent Christa dandeneau were extremely helpful and knowledgeable, made the whole process very easy
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Friendly
Great communication every step of the way
Malachi and team made moving easy. They were all great and very professional. I highly recommend Veterans United!
Jackson and his team we fantastic! Highly recommend.
Derek k , Anna J & Amy (my concierge) were WE’RE ABSOLUTELY FANTASTIC AND PROFESSIONAL AND COMMUNICATE THROUGHOUT THE WHOLE ENTIRE PROCESS !! Of ME AND MY WIFE’S DREAM Home. I would highly recommend any Veteran of the Armed Forces to do business with Veterans United. Thank you to all the Team & and representatives of veterans United. God is extremely good and grateful.!
Jimmy and his team have now helped 2 people in my family buy a house his dedication to his job and happiness to do it is rare nowadays. In a world of mediocre loan teams they are the hardest working individuals I’ve ever met
from the start to end we were able to reach Cole for questions and he got back to us as soon as possible,
Worst underwritter experiance I've have ever had! Did not follow VA loan guildlines. Demand a nitrate testing on an existing VA loan which is not required according to VA guidelines, then lied about not finding a recorded right of way even though it was on my current deed, certified current appraisal and even provided original survey it was noted..again over requiring.
1st loan officer either quit or was fired. Second loan officer finally got us through to closing but not before we requested a new loan coordinator..all total we were in underwritting if not 90 days it was damn close.NO WAY ID EVER RECOMEND VETERANS UNITED TO ANY OF MY FELLOW VETERANS!
Response from Veterans United
I can only imagine how exhausting it must have been to navigate such a lengthy underwriting process, David, especially with questions surrounding documentation requirements and changes within your loan team. I understand how frustrating it can be to feel like you're facing unnecessary hurdles when you've already provided the requested information. While I'm glad you were ultimately able to close, I know that doesn't erase the challenges you experienced along the way. This certainly isn't the impression I want you to be left with, and I'd appreciate the opportunity to better understand what happened. Please reach out to my Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
Purchasing my home with Veterans United was a huge milestone for me, and I’m incredibly grateful for the team that helped guide me through the process. Buying a home can be stressful at times, but my team consistently worked hard to keep everything moving and to make sure I understood each step along the way.I especially want to recognize Andy Harris, Shawna, Hannah, and Christie for their dedication and professionalism. Andy was always responsive and supportive, making sure my questions were answered day or night and helping me stay on track throughout the loan process. Shawna and Hannah were extremely helpful and organized, making the document process smooth and keeping me informed of what was needed. Christie worked diligently behind the scenes to ensure everything met underwriting requirements. Andy made sure that we reached the finish line.What meant the most to me was knowing I had a team advocating for me and working hard to make my homeownership goal a reality. I was not just a number. As a veteran, it’s reassuring to work with people who understand the VA loan process and truly care about helping veterans succeed.I’m proud to say I’m now a homeowner, and I appreciate the effort and commitment my Veterans United team put into making that happen. I would absolutely recommend Veterans United to other veterans looking to buy a home.
