This is my 5th home loan and it was by far the easiest one I've done! Although I think the portal could be improved upon in a couple ways, I spent far less time dealing with the administrative process of the loan than any of my previous other experiences. It was so smooth and easy that I can count on one hand the number of times I had to log on to upload or go through a lot of documentation. Only two things I can recommend to improve upon are (1) enable multiple file upload on the portal and (2) more frequent communications or reminders when things are needed.
I don’t know where to begin, the experience I've had with my veterans united was phenomenonal, they were really easy to talk to and encouraged me constantly to ask questions and voice my concerns which really made my home buying experience so much more comfortable
Amazing communication and their phone app makes it extremely easy to upload documents and stay on top of tasks.
These guys helped my family purchase our first home. Many thanks to them and their staff. Very friendly every step of the way.
Thank you for making our dream of homeownership a reality! Words can not express how grateful my wife and I feel. The entire team is awesome! We are forever grateful for the love and hard work you put into making our dream of having a home come true! We pray God’s blessings upon you all!!! Love you!
The team I worked with were amazing! The answered all my questions via email, call and/or text! They don’t waste time getting things done. I enjoyed this experience and they did really well working with my request, limitations and desires. Great team and a very fun experience.
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Chris Lippmann definitely took care of me when looking for the best path forward and interest rate for my home loan. Mason R. Was the man, every question I had about the process he immediately answered in our chat. I would like to thank Chris and Mason for making the home buying process easy for my family!
The entire team went above my expectations. Made sure we were ready to close
We’re helpful with any question I had and did most of the work for me.
I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!
Wendy and her team were awesome!
The Loan Team was fabulous!!! They were professional, friendly, efficient, and patient. Janeanne worked with me through multiple homes until we found one that was the right fit. She is incredibly knowledgeable, quick to respond, and is an amazing communicator. Janeanne's experience and expertise was on display particularly when I was trying to understand some state law provisions and we were consulting with the legal team. She always made me feel like a valued part of the Veterans United family. I felt comfortable that she was always on top of the entire loan process. Danielle was similarly amazing. Although I didn't interact with her as much as Janeanne, that just goes to show their efficiency and skill. Janeanne set me up for success and Danielle helped us get across the finish line. Danielle's communications were also very clear, professional, and friendly and she was always quick to respond. From start to finish, I felt that I was in good hands and had confidence that we would close on time. Thank you!!!!
This was the easiest home buying experience. Their customer service was amazing. They explained everything so it was understandable. Also being able to upload all the documents was really great.
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Absolute professional and excellant team to work with
We are happy that we chose Veterans United as the lender for our home loan. When we were ready to refinance, we went to Veterans United first. The process was easy and smooth.
This was truly the best home-buying experience my family and I could have asked for. We now have a beautiful home that we are incredibly excited about.We are deeply grateful to the VA Home Loans team, especially Ross and his team, for giving us exceptional attention throughout the entire process. I even called and texted on Saturdays and Sundays, and they always responded promptly. That level of commitment was promised from the beginning when I first spoke with Ross, and he and his team delivered on that promise every step of the way.Thank you for helping make our dream of homeownership a reality!
First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.
I will be very happy to tell my friends to do business with veterans.
It has been 13 years since my last home buying experience. This week we just closed on a new home and the difference is night and day. Veterans United was a great company to work with. But even better than that was that we had a team of 4 people that were dedicated to helping us along the way. Each one was a professional at their job. And everything was so fast and seamless. They are up to date on technology and they process was just so easy. I will use them again and recommend them to anyone.
Nick answered all questions and made this long process work.
I couldn't be more happy with my new home. The longest part of the process was finding a home but after I found a home the turnaround was quick.
