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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
480,513 reviews
534 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 480,513 unfiltered reviews

Starting on Page 13 of 16,018. Return to Page 1

5 out of 5 Stars
headshot image of Nichole Barber

Loan Officer Team Lead: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
headshot image of Sean Newcomb

Loan Officer: Sean Newcomb

NMLS# 2774698

5 out of 5 Stars

Jordan, Brandon and the rest of the staff were extremely pleasant to deal with and made the entire process an enjoyable one!

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Photo submission from Douglas M.

Everyone of their staff was extremely responsive, knowledgeable and helpful. They made the process flow and made our dream of buying another home possible.

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars

You guys had my back throughout the whole process. I really felt like you had my best interests in your sights. It's my turn to say Thank You For Your Service!

headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars

My experience with Veterans United Home Loans was outstanding from start to finish. Brett and his team were true experts throughout the entire home-buying process. Their communication was exceptional, keeping me informed every step of the way and ensuring I always understood what to expect next.
What impressed me most was their professionalism, patience, and understanding when unexpected setbacks arose on both the buyer's and seller's sides. Rather than adding stress to the situation, they provided reassurance, guidance, and solutions that kept the process moving forward.
Brett and his team should be highly commended for their level of professionalism, expertise, and outstanding customer service. Their dedication, responsiveness, and genuine care made purchasing my home not only smooth but genuinely enjoyable. I would highly recommend Veterans United, and especially Brett's team, to anyone looking for a lender that truly puts its customers first. Five stars all the way!

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
headshot image of Kenzie Tree

Loan Officer: Kenzie Tree

NMLS# 2329393

5 out of 5 Stars
headshot image of Andrew Moe

Loan Officer: Andrew Moe

NMLS# 34810

5 out of 5 Stars

Denise is outstanding

headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

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5 out of 5 Stars

Your team did an excellent job from prequalifying to the closing. I’ve tried other lenders and they fell way short. Thank you!

headshot image of Jay Christman

Loan Officer Team Lead: Jay Christman

NMLS# 1812715

5 out of 5 Stars

The team is super knowledgeable and helpful

headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars

Veterans United took good care of me. The process was great. They were extremely helpful and guided me every step of the way to get approved for my Home loan. Highly recommend. Brian N and Abby S made securing my VA home loan clear and stress free. And making sure everything stayed on track. I couldn’t have asked for a better support. I would give them 11/10.

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer Team Lead: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Photo submission from Kathleen L.

The team was Absolutely Fantastic and Awesome❣️They are an Extreme Blessing❣️
It took just a few hours after setting an account up that we were approved and set up with a local realtor.
Ryan Davis was are main go to and he did an amazing job keeping us in the loop and making sure we had everything we needed.
Erin was on top of everything she did❣️

headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

4.5 out of 5 Stars
headshot image of Justin Hudson

Loan Officer Team Lead: Justin Hudson

NMLS# 1823997

4.5 out of 5 Stars
headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars
headshot image of Shane Lamberson

Loan Officer: Shane Lamberson

NMLS# 2472373

5 out of 5 Stars

Mary was very helpful in purchasing our home. She got us to closing in just a couple of weeks! A big thanks to her and her team!

headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

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Experience first-hand why 383,888 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Shaun Hanson

Loan Officer: Shaun Hanson

NMLS# 2799013

5 out of 5 Stars

So quick and communication during the whole time was top notch.

headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

5 out of 5 Stars
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
headshot image of Seth Bush

Loan Officer: Seth Bush

NMLS# 1880849

5 out of 5 Stars
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Photo submission from Gabriella L.

Thank you to Bill and his team for helping us with our first home!! Their constant communication and effort really helped us feel at ease during the whole process!!

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
headshot image of Dustin Floyd

Loan Officer: Dustin Floyd

NMLS# 2792198

4.5 out of 5 Stars

Would have just liked more help when it came to utilities. I saw the to-do list for those way after I needed them.

headshot image of Adam Craig

Loan Officer Team Lead: Adam Craig

NMLS# 1726012

5 out of 5 Stars

An Outstanding Experience with Steve Schuh at Veterans United.My wife and I cannot say enough great things about Steve Schuh and his team at Veterans United. We started this process looking to build onto our home, and as anyone who has done a VA construction/renovation loan knows, it is not always a straightforward path.We ran into several roadblocks along the way, the largest being our well water treatment test which ended up requiring us to purchase and install an RO system for our home. It was a stressful and complicated situation, but Steve was absolutely incredible through it all.He was patient beyond measure, incredibly knowledgeable, and gave us great, practical advice on how to approach each hurdle. More than that, he truly went to bat for us. When it came to critical time frames, he vouched for our situation on multiple occasions to keep the ball rolling so we didn't lose our locked rates or the opportunity to close.What stood out most was his professionalism and reliability. He was always punctual. Always. Every call, every update, every deadline - he was on it. In an industry where communication can make or break the experience, Steve made us feel like we were his only clients.If you are looking for someone who will treat you with respect, guide you with honesty, and work tirelessly to get you to the finish line, ask for Steve Schuh. We are so grateful for his professionalism and his helping hand throughout this entire journey. He made what could have been an overwhelming process feel manageable.Thank you again!

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
headshot image of WhitneyR Brown

Loan Officer: WhitneyR Brown

NMLS# 2143212

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