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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
475,635 reviews
527 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 475,635 unfiltered reviews

Starting on Page 13 of 15,855. Return to Page 1

5 out of 5 Stars
headshot image of Eric Stephens

Loan Officer: Eric Stephens

NMLS# 2006901

5 out of 5 Stars

First and foremost I want to say my team, Brent K. and Kara S.were awesome.. Diligently working long hours to get the deal “done” and they made it happen along with my realtor Clay Moore( Houston, TX)… I honestly think they were more excited after the CTC than I was… Questions were answered no matter time of day, phone calls were always answered.. I never felt alone on this journey… I am very grateful for their dedication and support…

headshot image of Brent Kumorowski

Senior Loan Officer: Brent Kumorowski

NMLS# 2649672

5 out of 5 Stars
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars

Absolutely amazing, the whole team made the process smooth and fast.

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars

As always, Melissa and her team did an outstanding job!! Thanks for taking such good care of me!

headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Photo submission from Eric M.

Thank you for making our dream of homeownership a reality! Words can not express how grateful my wife and I feel. The entire team is awesome! We are forever grateful for the love and hard work you put into making our dream of having a home come true! We pray God’s blessings upon you all!!! Love you!

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars

Dylan, Erin, and Chloe were outstanding through the whole process. Can’t thank you guys enough for all your help!!!

headshot image of Dylan Bailey

Loan Officer: Dylan Bailey

NMLS# 1216529

5 out of 5 Stars

Veterans United made the first time buyer home process a breeze! My questions I had were answered fully!

headshot image of Billy Jones

Loan Officer Team Lead: Billy Jones

NMLS# 1599020

5 out of 5 Stars

Dear Ron,Elsie,Erika and Adam,
I am writing to express our deepest thank you for the exceptional help we received during my recent home purchase using the VA home loan benefit.Buying a home can feel overwhelming, but the support, guidance, and efficiency from your office made all the difference. Because of your hard work, my husband and I are now settled into a wonderful new home.Thank you for your dedication to supporting veterans and making this milestone possible. We will definitely recommend!
Sincerely,
John & Vileaner SaldibarP.S. John said thank for the beautiful gift he is golf nut.

headshot image of Ron Rowe

Loan Officer: Ron Rowe

NMLS# 2292095

5 out of 5 Stars
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars

⭐⭐⭐⭐⭐ An Absolutely Outstanding Mortgage Experience!I cannot say enough wonderful things about Kara and Matt and the exceptional experience they provided throughout my entire mortgage and closing process.From the very beginning, Kara was absolutely outstanding. She was professional, knowledgeable, patient, personable, and genuinely a pleasure to work with. What impressed me most was her communication. I never felt like I was wondering what was happening or what came next. Kara kept me informed every step of the way, answered my questions, and made sure I felt comfortable and confident throughout the entire process.Buying a home is one of the biggest financial decisions a person can make, and having someone like Kara guiding you makes all the difference. She didn’t make me feel like just another loan or another closing she made me feel like my home and my experience truly mattered.And then there was Matt, the Loan Officer Specialist, who was equally outstanding. Matt’s professionalism, responsiveness, attention to detail, and willingness to help made an already great experience even better. Kara and Matt worked together seamlessly, and their teamwork gave me complete confidence that everything was being handled correctly.I can genuinely say this was the easiest and smoothest closing I have ever experienced. There was no unnecessary stress, no confusion, and no feeling of being left in the dark. Instead, I experienced great communication, professionalism, kindness, and a team that delivered exactly what they promised.To Kara and Matt: thank you for helping turn what can be a stressful process into such a positive and memorable experience. You weren’t simply helping me close on a loan—you were helping me open the door to a new chapter of my life and a place I can call home. That is something I will always appreciate.If you’re looking for a mortgage team that will communicate with you, treat you with respect, work hard on your behalf, and make you feel valued from beginning to end, I wholeheartedly recommend Kara and Matt. They have earned my trust, my gratitude, and without question, my five-star recommendation.Thank you both for an incredible experience. You truly set the standard for how the mortgage and home-buying process should be handled. 🏡🔑❤️

headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

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5 out of 5 Stars

I was overly impressed with everyone and how fast things moved. Matt C the loan officer was outstanding as well Ms Crump and the initial people that got the ball rolling in the very beginning. I will be spreading the word about Veterans United. I look forward to working with Matt C in the future on refinancing etc. Keep up the good work !!!

headshot image of Matt Colgin

Loan Officer Team Lead: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
headshot image of Timothy Wuest

Loan Officer Team Lead: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
Photo submission from Eric R.

For starters My Loan Officer Dustin Johnson and his team( Justin Sutton & Andrea Weiss)
were all EPIC!!
From the very start, they were all super helpful and very responsive to all my questions. Every day I would either message them and every day I’d get a response back. We went through many obstacles and if it wasn’t their hard work alongside my realtor, I doubt this home purchase wouldn’t have happen at all.
I felt bad that I would text them way after hours but even then, they never let me feel alone and would respond back and most importantly with a positive attitude!!
Truly amazing people and great folks to have in this business. If I had the chance to nominate Dustin for best employee of the year I would lol. Heck I hope his Superiors give him the recognition he deserves, because when I decide to purchase again IM ABSOLUTELY GOING TO BE ASKING FOR DUSTIN AS MY LOAN OFFICER again!!

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars

Brandon and his entire team, as always "Go the Extra Mile" and ensure that a smile is always on our faces! Their attitude, professionalism, kindness and care certainly show through the efforts of this team! You never dropped the ball and kept in step with every timeline! There was no pressure, but I can certainly feel your enduring presence! You were always there with the right answers!I'm so glad to be a part of the VU family! Thank you so much!!!😇From a Joyful home owner, Tanja🤗🎉

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Photo submission from Travis S.

I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

Jackson and Elyse were excellent in handling our new home loan. From pre-qualification, to an increase in qualification to make an offer, to handling documentation, to clearing to close; they were top notch!! I would highly recommend Veterans United to veterans for the excellent service we receive.

headshot image of Jackson Franklin

Loan Officer: Jackson Franklin

NMLS# 2773820

5 out of 5 Stars

Nick was attentive and considerate throughout the entire home buying experience ! His concern and consistency elevated the financial process and understanding. The best service while purchasing during an active deployment.

headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars

I couldn’t be happier with my experience with Veterans United Home Loans. Scott, Josh, and Ashley were absolutely amazing throughout the entire process. They were professional, knowledgeable, responsive, and always willing to answer my questions and keep me informed every step of the way.
Buying a home can be stressful, but having a loan team that genuinely cares makes a huge difference. Scott, Josh, and Ashley went above and beyond to make sure everything went as smoothly as possible. I always felt like I was in good hands and that my best interests were a priority.
I highly recommend Veterans United, especially Scott, Josh, and Ashley, to any veteran looking to buy a home. They made what could have been a stressful experience feel much easier, and I’m extremely grateful for all their help!

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars

Amazing experience!

headshot image of Wade Howser

Loan Officer: Wade Howser

NMLS# 1962584

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5 out of 5 Stars

Veterans worked very hard at getting me approved for my first ever house. My wife and I have been married for 34 years and have tried a couple of times to get a house. It was never successful. I was never told what I needed to work on to get to the place where I needed to be. Veterans worked with me, checked in with me every month, let me know that my score was getting up, then one day I got an email that stated congratulations, time to move on, and Michael and everybody on his team was amazing. I am now sitting in my new home and enjoying the view, enjoying knowing that this is mine. So if you’re thinking stop it, just do it. Veterans will work with you and help you get you to where you need to be every step of the way. There was times I was frustrated because of all the to-dos, but I filled them out, did what I was supposed to, and they did what they did. And like I said, I’m sitting in my new home

headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars
headshot image of Steve Harvel

Loan Officer: Steve Harvel

NMLS# 1842474

5 out of 5 Stars
headshot image of Nicole Culbertson

Loan Officer Team Lead: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars

Tommy Purk was incredible. We never felt rushed while we were searching the market. He was there anytime we needed him and always had answers for everything we had!

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Photo submission from Steven C.

First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
headshot image of Zachary Debord

Loan Officer Team Lead: Zachary Debord

NMLS# 192560

5 out of 5 Stars

Absolutely! Danielle and her team were absolutely amazing. I would 100% highly recommend.

headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars

The Veterans United team worked endlessly to accomplish my goal of owning a house. Their professionalism, knowledge, and enthusiasm were unparalleled. I am extremely grateful for what they accomplished. If I ever find myself in a situation where I need to refer someone to obtain a loan for a new home, without a doubt, Veterans United will be my recommendation to anyone.

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars

I appreciated all the effort that this team put into getting this home sale completed and the follow up to ensure that I was more than satisfied.

headshot image of Jessica Himes

Loan Officer: Jessica Himes

NMLS# 2433615

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