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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,170

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 409,170 unfiltered, unedited reviews

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4 out of 5 Stars
Would Recommend
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

Very positive experience all around.

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
Would Recommend

Best loan experience in 23 years. This is our 4 th home we have purchased...we have refinances several times...but this was by far the best experience.

headshot image of Kayla Massie

Loan Officer: Kayla Massie

NMLS# 2121245

5 out of 5 Stars
Would Recommend
headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

3 out of 5 Stars
Would Recommend

Response from Veterans United

We appreciate your response, Jesse, and we'd very much like to know more about the reason for your rating. We strive to provide an outstanding experience for each of our veterans, and we want to know how we could have done a better job for you. Our Client Advocate Team is available to discuss any concerns and address any potential issues.

4 out of 5 Stars
Would Recommend

Billy was extremely responsive always answering and returning calls. Called the last day and ensured I understood the process and If I had any questions.
I think if I had a negative it’s about how long it took to show final numbers and I felt at a loss during signing but it was because I didn’t know what to ask.

headshot image of Billy Foster

Loan Officer: Billy Foster

NMLS# 2392884

5 out of 5 Stars
Would Recommend
headshot image of Alea Schuyler

Senior Loan Officer: Alea Schuyler

NMLS# 2018647

5 out of 5 Stars
Would Recommend

Veterans United was very much on the ball from the time we looked got our preapproval and bought everything went very efficiently. They were all the best thank you very much.

headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

4.5 out of 5 Stars
Would Recommend
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Would Recommend
headshot image of Matthew Thayer

Loan Officer: Matthew Thayer

NMLS# 2185096

5 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Rob and his team were amazing. I really couldn’t believe how smooth it was obviously with some excitement towards the end but honestly could not appreciate him enough. The five they sent to my house also was awesome and duckie loved it.

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

4.5 out of 5 Stars
Would Recommend
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars
Would Recommend
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

Few words but everything was excellent I will be working with the VA later on.

headshot image of Adam Nelson

Loan Officer: Adam Nelson

NMLS# 896939

5 out of 5 Stars
Would Recommend

Outstanding customer service…The hardest part of this process was not the uploading of the paperwork, but physically viewing all the houses…

headshot image of Joshua Kittle

Loan Officer: Joshua Kittle

NMLS# 1035193

5 out of 5 Stars
Would Recommend

Veterans Untied is the only place you should go!

headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

4.5 out of 5 Stars
Would Recommend
headshot image of Ryan Madison

Loan Officer: Ryan Madison

NMLS# 832361

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5 out of 5 Stars
Would Recommend

Just wanted to say if you're a veteran and our looking to buy a home I would highly recommend calling veterans United and asking for Suzie and Beth.

headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars
Would Recommend
headshot image of Eli Ahn

Loan Officer: Eli Ahn

NMLS# 1864503

5 out of 5 Stars
Would Recommend
headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars
Would Recommend
headshot image of Hannah Liebhart

Loan Officer: Hannah Liebhart

NMLS# 1884776

5 out of 5 Stars
Would Recommend

Thank you very much everybody

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

4.5 out of 5 Stars
Would Recommend

I had a Great Time

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Great team work!

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

I wish I could give more than 10 stars!! John and his team truly deserve more! They made every single step of this home buying process seamless and the communication was unbelievable! Even the concierge team was on point and made sure I was taken care of! I had a sudden death in my family that threw a loop in the mix and they were on top of it and also so kind and caring about the situation! I came home to find a sympathy gift from the team!! Who does that?!? Now that shows what type of lender and kindhearted individuals will work for you. I highly recommend Veterans United…you will not be disappointed!!!!

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

More Reviews

See all 409,170 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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