Outstanding customer service!
Veterans United was an awesome experience. The team helped me all the way through til the day I signed for my new home. Joel was always in contact with me and helped me understand certain things. Any questions that I had he answered them quickly. My under writer was Austin he was also very helpful as well. I was very grateful for the team that I had. Thank you Veterans United!! Keep the good work!
I would give my whole team 50's if I could. They all went above and beyond my expectations. John Sullivan my loan officer, Kate Canote my loan specialist, Alison Pharr my loan coordinator, Ashley Turner my Senior Home Buying Concierge, Kari Carpenter who filled in, Kari Frank who filled in and Shenri at my title company were all amazing, professional, keep me up to date and we had some laughs. I would recommend them to everyone!
Was a fairly simple and relatively stress free process for buying my first new home. Will most likely utilize Veterans United again in the future.
Everyone was extremely punctual and professional. The team gave weekly updates on the loan that was really helpful. Overall I had a 10/10 experience with my loan team. 10/10 will recommend to all veteran friends and family.
This team was a blessing. Made the whole process look easy. You all are a blessing to us. Thank you so much.
We could not have asked for a better loan company to go with: made home buying stress levels at a zero!!! 10/10: more like 12/10
Outstanding team. Although aggravating at times, I do appreciate the attention to details and the gentle nudges given that kept me on track for the closing. Prep ahead of time resulted in a smooth outcome; only took 15min to close from start to finish. Great team. I will definitely return if ever in the market to purchase again.
Things were the NORMAL mass chaos with underwriting requirements, inspections, docs, etc...
However, both Kristin and Brad were awesome - communicated well, explained things and responded quickly.
Especially appreciate the effort to make closing when a last minute requirement popped up.
...there is ALWAYS a last minute requirement...
Thanks to both of them!
Bernard & Toni
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From start to finish all my questions were answered and tasks taken care of. Even with employees on vacation, I never felt like I was being put on the back burner. That is what makes a good team and great team.
The loan process was easy. I felt respected and am grateful for this team
