Engaging with Veterans United for the first time provided us with valuable insights. We emphasize the significance of clear communication and full disclosure of information throughout the loan process. While the team facilitated an earlier-than-expected closing, there is room for improvement in urgency and time management aspects. It's advisable to pose comprehensive questions and thoroughly evaluate decisions, considering that loans are often sold after the initial payment. We recommend establishing a thorough understanding of your team before commencing the loan process. Overall, our experience involved a learning curve, familiarizing us with the intricacies of working with Veterans United.
This whole team was awesome! Highly recommend! I am super happy 😊
Will recommend.
My entire team was exceptional. My loan coordinator, Mariah, was quick to return calls and provide answers as I had questions throughout the underwriting process.I would highly recommend Veteran's United for a home loan to any veteran when they are looking to purchase a new home.
We had an amazing experience and they are just like family to us now couldn't have asked for a better team to help us with our new home thank you so much!
We really appreciated veterans United for taking care of us. All of the personnel working, were great and respectful, and felt like they actually cared throughout the whole experience.
My loan team exceeded my expectations and I'll forever be grateful for getting me closed on time! I will always choose Veteran’s United over any other lender in the world! Thank you all so very much for dealing with my anxieties and for always addressing my questions and concerns on the spot. Thank you, thank you, thank you!!
Best and simplest home buying experience I’ve ever had. Great job all around! Thank you so much!
Everyone that I worked with was great and very comforting to me and my wife with the home buying process. Our experience was a 10/10
Thank you so much
Amazing how my loan was sold in the first week after I closed, how the insurance policy on my home changed both in the deductible, and cost. If I had to go through this again, I would have been better off going through my local bank or any of the national lenders such as quicken home loans. Right now I am focused on just paying this loan off and getting away from all the craziness of dealing with this company and all of their changes and surprises.
Response from Veterans United
Edwin, thank you for your honest feedback. Selling loans is a standard business mortgage practice, and we hope that the communication on this is properly stated. A member of the Client Advocate is available to assist you in any way. We appreciate your service to our country.
I always rest easy with homebuying adventures while using Veterans United. They are always my first choice and I will continue to turn to them always.
I just want to say thank you for all the help. Was great to work again with Veterans United and planning to work in my future next purchase. Jay's team is very knowledgeable and explained all details during the process. The website is very self-explanatory and made the process easier. Thanks. My Family is in a great place because Veterans helped me to get it.
