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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,176

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 409,176 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Jack Young

Loan Officer: Jack Young

NMLS# 2133555

5 out of 5 Stars
Would Recommend
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
Would Recommend

We dealt with Josh the majority of the time, and he was so helpful. The whole team was fantastic.

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend
headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars
Would Recommend
headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
Would Recommend
headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
Would Recommend
headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
Would Recommend

I was a bit hesitant on getting a home but Veterans United helped me out so much and made the process so easy for me till I closed. Thank you so much to my team, 10/10

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
Would Recommend
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars
Would Recommend

My wife, Patsy, and I want to sincerely say Thank you, we just love our new home.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

4.5 out of 5 Stars
Would Recommend
headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend
headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend
headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
Would Recommend

I don’t believe that I can illustrate just how satisfied we are with Veterans United. But I’ll give it a shot.The entire Team was an absolute pleasure to work with. Starting with Kevin he really got the ball rolling for us. Making us feel confident in the process. Then Jill and Stephanie were next in the Team, to really make this otherwise stressful lifetime goal, really feel like it was coming to fruition. Consummate professionals!Then there was Elizabeth. Our day to day interaction, her overt efforts to keep us as informed as possible, while requesting the pertinent paperwork or info needed to complete the process, along with her attention to detail, was critical! Sue and the entire team are an exemplary model of what the communication should look like between the Team and the customer.Elizabeth and the the Team made this entire process as smooth as could possibly be. We could not possibly be happier with Veterans United. And that is in large part due to the professionalism and empathetic approach from the entire Team. Including the rest of the Team, who I simply do not have the names of. This was made an amazing process but all involved!Thank you very much and Semper Fidelis! 🙏🏻🇺🇸Rusty Redican USMC

headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend

I could not imagine owning a home until i picked up the phone and called Veterans United. They worked with me from day one and was relentless in their quest to help me secure financing to buy a home

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Would Recommend

Love the app and ease of downloading documentation

headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

5 out of 5 Stars
Would Recommend

Thank you to the team for the amazing opportunity to join me in the search and purchase of my first home. Not sure I would have gotten it without their help. A 10/10 experience when it came to signing up. Though at first I was extremely hesitant to signing up they helped remind me that they’d be with me every step of the way when it came to purchasing my home. Special shout out to Mac for going above and beyond on the assist in helping me with the purchase of my new and first home. !

headshot image of Mac Maupin

Loan Officer: Mac Maupin

NMLS# 1963169

5 out of 5 Stars
Would Recommend
headshot image of Lindsey James

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars
Would Recommend
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend
headshot image of Eli Ahn

Loan Officer: Eli Ahn

NMLS# 1864503

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5 out of 5 Stars
Would Recommend
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

4.5 out of 5 Stars
Would Recommend
headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
Would Recommend

I wanted to say I can't thank the VA Home Loan and the people they have recruited to help with this process, as this was my wife's and my own mother's dream for me. If my mom was here, she would have given Juliana and her team a great hug and thank you for all the hard work and making this come true. Thank you again.

headshot image of Juliana Eckles

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars
Would Recommend

I had the pleasure of working with Harry and his incredible team, Chris and Kayle, throughout my mortgage application process, and I couldn't be more impressed.
This team went above and beyond my expectations, making a potentially daunting process feel manageable and stress-free. I can't thank Harry, Chris, and Kayle enough for their outstanding service. If you're in need of a mortgage loan, I wholeheartedly recommend their expertise and professionalism. They truly deserve every accolade for their dedication to their clients.

headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars
Would Recommend

Have no complaints about my team! Always there and on top o things and always answered my ??? Need to say best ppl worked with!

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
Would Recommend
headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
Would Recommend
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

More Reviews

See all 409,176 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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