Veterans United goes beyond to take care of veterans. The whole team concept was outstanding!! Thank you for all the work and effort you put in for the best buying experience my wife have ever had. We look forward to using VU, again in the future.
My home buying process was as easy as it could have been working with Nick and Nick.
Everyone and their resources they had available did a phenomenal job and service.
The only issue with the whole process was Cathy the realtor. If this is a repeat situation with her I would employ someone else.
This was way easier than I ever imagined due to the hard work put in by the team. With me every step of the way and had a knowledgeable answer for every question.
I just wanted to say thank you so much to everyone. This has been the easiest and best experience I could have ever have hoped for when purchasing my first home from the bottom of my family's heart. Thank you all so much for everything that you did for us
The team kept us from feeling overwhelmed and guided us step by step during our process.
The whole veteran united team was a Godsend! I never thought I would be able to purchase a home, but these guys and gals were miracle workers! They stayed the course and in the end it was all worth it! I am now a proud veteran homeowner in one of the most prestigious counties in Georgia! God and his angels from veterans united are awesome!!!!
I will continue to promote Veterans United to anyone who will listen because we had a GREAT team of people that helped in every aspect of our move to our new home.
My wife and I could not have done this process without Jason. From our first interaction, Jason made sure we felt seen and heard, and he had so much patience for all the questions my wife and I had. He made the entire process so easy it still doesn’t feel real that we have bought a house. If Jason had to do this process alone, he would carry the ethic and compassion of 100 men easily. He made all of our worries and questions feel seen and heard and he made everything incredibly comprehensive. Thank you to the team behind the scenes— we could tell and also knew that there was so much awesome work being done that often goes unrecognized. Thank you Jason! God Bless you and your team and all the awesome work y’all do here!
I have to say going into this whole thing I thought to myself no way this isn't going to happen. Buying your first home is always overwhelming. But Chris made it so so much easier he was there around the clock to give me the communication and the assurance that I needed. Chris is second to none by far the best at what he does. Words can't put it simply I'm so so grateful I was matched with a loan officer like Chriss and an outstanding team like the one I was giving. Jennifer as well she was amazing her communication perfect her timely responses amazing. Thanks again to you and your team. You made it happen!
The team at Veterans United has gone above and beyond with helping us purchase our first home and now our second! They truly care about their clients and it really shows. Bravo
All around great to work with and very prompt with answers, very highly recommend!!
The lending team was unprofessional, did not return messages nor phone calls, and did not communicate with me really at all. They passive aggressively argued with the title company while myself and realtor were cc'd. My realtor also tried to reach out on my behalf when they weren't responding to me and he was not able to reach them either. The rest of the members that I worked with at Veterans United were great.
Response from Veterans United
Hi Daesha, thank you for sharing your feedback letting us know about your experience. While we cannot make up for the experience you had, it is important that delivering excellent communication remains a top priority for our team. A member of our Client Advocate team is contacting you for more information and looking for ways we can improve.
All in all the Veterans United Home Loans was a great experience. It was the first time I had dealt with them, but I would gladly do it again they made all aspects of this buy without a hitch. Thanks to all, and I would recommend this company to any veteran.
