Marie, JD, and the rest of the team were awesome and helpful throughout the whole process. Our first home buying process was smooth sailing thanks to them.
Even though we were all at wits end of this long process, I speak for Isaiah and I when I say thank you to everyone! Thank you for working with us and just overall giving us the best experience in stressful times. So again, We thank you.
Great service overall. Everyone was always helpful and informative. Not only was I able to purchase my first home but I also learned a lot throughout the process. It was always enjoyable to reach out to any of the team members and I felt every decision was informed. I appreciate Veteran’s United being patient with me and the realtor helping me find a home that’s a good fit for me.
I always assumed the home buying process would be a nightmare and very confusing. Veterans united made the process very easy to understand and execute.
The team at veterans United does not get enough credit. You all worked hard to help me through a very stressful process. Thanks to you all it made it far more simplistic than other loan company’s. Thank you so much for your time. Thank you for always replying in a timely manner. And understanding me when I was frustrated, and helping me figure it all out. I love veterans United!
Veterans United completely blew me away. I was skeptical coming into the home-buying process for the first time. I've heard terrible things about every step of the process, including issues/complaints with mortgage companies. Veterans United went way above and beyond to make sure I felt like I was their primary focus. The entire team was incredibly nice, knowledgeable, and fast to respond. They took the time to listen and even sent us a gift box after we had an accepted offer of toys/treats for our little girl and our kitties. I only mentioned our cats once in casual conversation when I first applied for the loan. Nick, Bill, Meredith, and Dawn were the best team anybody could ask for and I would highly recommend them and Veterans United to any veteran looking to buy a home. I will certainly be giving them a call if I ever purchase another home in the future!
Aaron and Jordan, we’re absolutely amazing. Answered every question I had and communicated throughout the process and helped throughout my hurdles.
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Veterans United gave us a worry free buying experience. It was a complete 180 from the first time we bought a house with a different Mortgage Company. I didn't have to worry about anything, from paperwork to closing. 10/10!
The entire team was amazing !!!!
I have a lot of thoughts. NEVER use LANDSEL Title Agency again. I guarantee you that of I were to go through here again and I found out that was going to be the title agency. I will leave. I should be compensated for the time they wasted. I get paid by the hour and they did not have their stuff together and had to change my closing date. Did not tell me, not did they telle the new one. With the time. I showed up and, according to them, was supposed to be there an hour earlier. I am also disappointed in Becca. I reached out by text and email and I never got responses from her. My realtor finally got somewhere.
Also, I feel you should worn any potential borrowers that they might have to take the education course the home buyer education course in advance. Not wait until a week and a half before closing date for them to scurry around and try to find a cheap enough class. It makes no sense to send a person to a home buying budget It's education place on how to budget and save money and make them pay to budget and save money that they're supposed to be saving. Either make it mandatory or let them know in the beginning it's a possibility the underwriters may make them do it. That way they have time to find the free classes that are usually offered on Saturday mornings the first and third Saturdays or whatever state they're in there are free classes that they could get but if you tell them at the wrong time they aren't going to get them and then some of these classes are charging $150 to $200 I don't think that's fair to a person who has already financially strapped trying to find a home and you're trying to give them an opportunity but you're making them pay even more money and more stress. I felt the class was very valuable and I also felt that it's something that everybody should watch but it was not valuable when I went through almost every one of the steps already before I even was forced to take the class It's something they should see in the beginning.
The entire experience with VeteransUnited has been amazing. I contacted them through a form online and before I could even finish filling it, Alec called me and walked me through everything. Adam made sure we were able to get a home despite the fact that we had very little in savings, just over a month to close, and absolutely no down payment (we weren't expecting to have to move, let alone so suddenly). Mike, the realtor they provided us with, was absolutely the perfect fit for us, especially being first-timers. Nick helped us figure out who we should be contacting about what, and pointed us in the right direction regarding utilities and resources. Dena dealt with us closely and was super responsive no matter what day or time it was. Dallas helped ensure that the homeowner's insurance we purchased was sufficient. Every single person involved made what we thought was impossible into reality.
I just want to express my absolute appreciation to the VU team. Especially Tim, who from the very beginning was my go-to. I'm grateful beyond words and can never truly just how much it meant to me. Thanks again!
