Everyone made the process as streamlined as possible
Wonderful process with the whole team.
Fantastic all around between Tim, Brandon, Sean, and Kimberly. Responsive, patient, understanding, and intuitive (being able to move things forward without having to specify)
Great service and exceptional customer service! Aaron Brooks was an amazing loan officer! His expertise and professionalism were top notch. Many thanks to Veterans United for hiring such a wonderful team with excellent customer service. He made this process easy!
As a first time home buyer my family and I had lots of questions, and veterans United had the answers to those questions. In fact the whole team was very helpful throughout the entire process. It felt like my family and I had someone In our corner fighting for us. Now being first time home owners makes my service feel worth it.
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Chance and the entire Veterans United team were great to work with. Clear expectations and requirements were given. The portal is user friendly and helps to keep all on track. Our home buying process, pre-approval, home searching, contract, underwriting, final approval and closing took less than 30 days. The team was very quick with responses and took the time to answer any questions. We highly recommend VU and their team.
Ashley and Olivia were both extremely responsive; informative and professional and helped move things along quickly
Kevin Webster and Matthew Gandlmayr did a great job keeping things on track. We thought we wasn't going to get approved after the run of mill processes. Can not be more grateful to the team for me and my family.
The whole process was made so easy because of Brad T. And Amanda Jennings! They worked fast, communicated with us with ease, and just all around were amazing!
The team helped me navigate my first home buying experience.
Our team was phenomenal! Would highly recommend!
They asked us several of the same documents, because they didn’t like the semantics of the other ones. Every time they told us that it would be the last document, it always had more. Our realtor and paralegal tried to reach out to them many times and we only got any answer after 5pm. We had a bunch of issues with the writing of our loan and we almost lost the house
We were afraid to get a veterans home loan because of everything we heard. We are very happy we decided to find out for ourselves. They do make the process as painless as possible, there are not as many restrictions as we thought, they just want to make sure your home is safe for you and your family. We feel extremely lucky to have found them, with their help our 13 year dream is finally coming true. Veterans United went above and beyond for us in securing our 1st Home. We are so happy to move from Maine to this beautiful house in Southern Virginia. Veterans United made our dream a reality.
Michelle was amazing, communication was top notch. She made everything so easy
