Crystaline and her team made a stressful process stress-free. She was wonderful, patient, and very good at her job.
Only minor point was getting the final numbers that I needed to know. The VU service was exemplary and made this overall excellent experience.
As a USMC Veterans, I have been trying to purchase a home for a long time. No matter what I tried it seemed like there were too many doors getting closed on us. Veterans United has been totally the opposite of those other Veterans friendly groups. They guided me and gave me all the information I needed to qualify for a new home. From day one I was treated like a family member and was give the upmost attention. From the time I was introduced to a local realtor to the day we were given the keys, my family and I were taken care of.
I am a founder of a local Veterans group in our community and currently serving as its President. I have informed those who are still renting or thinking about purchasing a home to contact Veterans United first. They have been a blessing to my family and want to make sure their family is taken care of too.
Sam and the rest of the team were amazing to have supporting us in the purchase of our home.
Very professional and patient
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The rates can be a lot better. But Tim Gover was awesome thru the process to include matching rates from other va loan franchises.
Justin is absolutely superb. He was always helpful, cheerful, and super knowledgeable. He was super communicative and didn't leave us hanging waiting for answers or worrying about what was happening behind the scenes. There were very minimal glitches along the way and Justin was right there to explain and fix them immediately. We've bought many houses over the years and this was the least stressful, best process ever. The only negative thing I have to add is that the insurance agent referred to us was not very responsive. We waited 10 days for quotes and then send a couple of reminder emails. Nothing happened until we asked our concierge to assist. Then we had quotes within a couple of hours. As it turned out they were quite a big higher than local insurance agents, but we thank our loan team for helping us.
This mortgage experience was seamless! From the beginning of the process to the end, the Stephen and his team were so responsive and caring. It didn’t feel like a business transaction, but more like a group of friends who honestly wanted us to have a great home financing experience.
I here to tell all my Brothers in Arms..... Sit back and just trust this group...... I guarantee .... They got your back !!! TRUST !!!
These guys were great! For us to be going through this for the first time, they made everything super easy and smooth! Would definitely recommend 10 out of 10. Thank you guys!
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I would recommend to everyone, very easy to work with.
Was such a better experience than I ever thought it would be. Veterans United helped us get into our dream home even during a sellers' market. Justin was nothing but supportive and transparent and helped me through the entire process. Could not be happier to use my VA Loan benefit with help from the Veterans United team!
David, Austin and Gina were amazing! From start to finish they were so helpful, kind and educated us step by step along the way. Thank you so much!
Always with the answer I needed, If I needed something they would help me with the problem.
