Personal hero is John Sullivan. He serves by serving those that served. He's a genuine professional and driven to make the home purchase easier.
The only complaint I have is maybe let us know when we, the client, have officially changed from one creditor, Freedom Mortgage, to another (Veterans United). Otherwise I have no other complaints.
I want to thank the whole team for your exemplary work that you all did in making this process flow as smooth as possible.
Evan was also very helpful.
The whole team was very responsive. We had some late issues with the appraiser not getting his report back and they were able to adjust on the fly. Their preparedness and confidence meant that the seller was still comfortable to keep our move in date even when our signing date got pushed back. It was a huge win and made our move much easier and less expensive.
I loved my experience with Veterans United they did a great job!
Veterans United was a pleasure to work with. I realized right away that they put the customer first always. I will recommend Joe and his team to others without reservation they are very professional set of people going the extra mile to make sure the customer is taken care of.
Initially, when I started this process, I was scared to death. I had never owned or purchased a home before and the responsibilities that come with homeownership had me wondering if I could do it. After speaking with Veterans United, they help ease my worries. Anytime I had a question, I could call Chris and it didn't matter what time it was. My experience was great.
Amanda especially was very helpful.
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The entire team was very helpful and extremely patient. And stand by their word. Aaron helped me reduced my rate percentage, which saved me hundreds and im so greatful for it. Thanks for all that you're doing!