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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,986

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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Showing all 401,986 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Justin Lucas

Loan Officer: Justin Lucas

NMLS# 2026793

5 out of 5 Stars
Would Recommend
headshot image of John Golobic

Loan Officer: John Golobic

NMLS# 2184489

4 out of 5 Stars
Would Recommend
headshot image of Kayla Thoenen

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
Would Recommend
headshot image of Jordan Smetana

Loan Officer: Jordan Smetana

NMLS# 2388792

5 out of 5 Stars
Would Recommend
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

4.5 out of 5 Stars
Would Recommend
headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend
headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

Amazing experience with VA United with this home buying process. They we're very active and never left me out of the loop. They also took their time with me so I didn't feel like I was being pushed into things. I would 100% recommend using VA United for any home loan. Thanks!

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

1.5 out of 5 Stars

Response from Veterans United

Sheila,

If you're willing to tell us a little more, our Client Advocates are here to help however we're able. We're here for you moving forward, too. Please tap us in any time.

Very best wishes,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend
headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
Would Recommend

In all we appreciate everyone that helped in the process of purchasing our home they were all outstanding and were there when we had any questions thank you all very much God bless all of you

headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars
Would Recommend
headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars
Would Recommend

To all veterans like me who thought it couldn’t happen owning a home a place a dream I’m here to tell you it can happen when you call Veterans United I recommend Austin Francis and his whole team they are Great People that made my dream come true

headshot image of Austin Francis

Loan Officer: Austin Francis

NMLS# 1926637

2 out of 5 Stars

I was pulled in with simplicity and then it turned complicated immediately. This was a way worse experience than the first home I purchased. No response from my “team” since closing and no confirmation of what bank assumed my loan. Hope I didn’t just get scammed.

headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Would Recommend
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

3.5 out of 5 Stars
Would Recommend
headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
Would Recommend

The Veterans United Home Loan process was the easiest my husband and I have ever done. The team we had was super efficient and very friendly. An extra shoutout to Miss Kate for her talents. I really loved the VU portal. It made it so easy to follow the progress of your loan and to get your homework assignment. I would recommend VU to anyone who was eligible. Plus, I never got a mortgage before that gave me presents all with the process. Can't wait to get my shirt. Thanks again to VU for making a usually miserable process, not miserable at all

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
Would Recommend

Our realtor mentioned durning closing how easy everyone was to work with and how that doesn’t often happen with outside loan providers so I am very happy to have worked with Alex and his entire team.

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Excellent Company. Walk me through everything and explain things I did not understand. Gerat company!

headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars
Would Recommend
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

4.5 out of 5 Stars
Would Recommend

The whole process was very seamless and the team was great.

headshot image of Tonya Dawson

Senior Loan Officer: Tonya Dawson

NMLS# 704221

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5 out of 5 Stars
Would Recommend

Steph and Moya were a great help during our deal, and made the process as smooth as possible.

headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend

VU made getting a VA loan simple. The “to-do” list made it simple without having to fax or email paperwork. Simply download and send.

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend

I would recommend Veterans United to Veterans and Military families. Our team, starting with Dane Reddick's response to my initial outreach to gather information to begin the loan process; to Heidi assisting with getting the documents submitted for VA eligibility and finally the call from Bryan Kay that we were "clear to close." They were with us every step of the way. Thank you!

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

4.5 out of 5 Stars
Would Recommend
headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

4.5 out of 5 Stars
Would Recommend
headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
Would Recommend

Overall, I could not have asked for a better lender in purchasing our first home. Strong communication, professionalism and punctuality certainly made this a smooth process. We were even able to close early! We are very grateful that we reached out to Veterans United and look forward doing business in the future. Thank you, everyone!

headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars
Would Recommend

Just wanna Say I Really Appreciate All The Help n Making it Easy 2 Handle n Being Patient with Me!!!

headshot image of Scott Jessip

Loan Officer: Scott Jessip

NMLS# 182259

More Reviews

See all 401,986 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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