Comparing my experience with the team I used in VA.The CO team seemed either really rushed or just very all over the place. I was sending the same information over and over. There was a lot of confusion and I am not sure where it started. We were able to get through the process but it could of been easier with more communication.
I have Rett and his team twice. They made everything stress free and smooth.
There were some things that weren’t done until the last minute. But it all worked out.
All in all they worked hard for me.
Good job team
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Great job VU! Christopher is superb and Meredith helped us tremendously.
My team was so incredible! We hope that everyone uses Veterans United for their VA loans! Every step of the way they were there, attentive, and so kind! Recommend to all!
Great job by the whole team! You made the experience enjoyable and very convenient.
My only issue was the way the interest rates were disclosed and VU isn't unique in the way they do it. Like I said, I like all my info laid out, and I didn't realize that the interest rate was already bought down which skewed my numbers. Also, our previous lender was better about how they locked the interest rate. This one felt more trap like.
However, the people I talked to were all very personable and I'm really happy with how fast it went. I didn't know you could even close a house so quickly, and if the stuff that wasn't in our control was quicker, I believe Ben and Jim could've kept up. They were great.
Jen has been so awesome to work with. Her genuine personality and professionalism, and her ability to connect is very special that you do not find in others. From the moment we spoke, I knew Jen had our best interests in mind and ensured we got the home we loved and dreamed of. From the Poblete’s, we’d like to thank her and her team so much for their tireless work and efforts. We know they worked hard for us. And we are very lucky to have her as OUR Loan Officer!!!
Really Good Experience !!!!
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I received great service as a first time home buyer!
overall everything was most excellent and quickly handled.
you seem to treat veterans with priority care and understanding.
