Overall service from the organization was outstanding! Please don’t change anything, keep moving with the current process.Sincerely,Blanch & Dawn,
Watkins
I just want to thank everyone that made this possible. At times we would be so defeated but Ryan and Rob always us feel like a priority and I think we would have given up on the whole process without them. They truly made the last months bearable and I doubt we would be in our home without them. So again, thank you all so much and keep up the great work.
Thank you for all you did to make this happen. Very happy.
Overall Veterans United is a great company to go through for VA loans. Additionally the relationship that they have with the building company that we bought our house from ultimately resulted in us receiving very large incentives which greatly assisted us with the final pricing, interest rate, and monthly payments. I would recommend Veterans United to anyone I know who is wanting to use a VA loan to buy a house.
Thanks a lot to everyone on the team for what you’ve done for usMark and Sherry Smith
This was my third purchase/refinance with VU and, as usual, it was as smooth as could be. My new realtor said she'll be recommending Josh Stack and team to do her VA loans for veteran clients.
Buying a home seems like a huge ordeal but the team here made everything super easy! Highly recommend!
HUGE Thank you fron Marisa and I to Kyle, Samantha and my whole Veterans United Team for making our home buying experience so smooth. We ran into several delays due to the builder of our new house but the VU team quickly made all the adjustments quickly and with no issues. We went past our original closing date twice but my VU team adjusted things with no issueThank You for such a positive home loan process..
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Underwriters weren't fun to deal with. Other than that, it's a great team
Exceptional service. The communication was awesome and the response times were very timely.
Horrible experience, veterans united waited literally till 1 hr before closing to get all I formation to title company or to let us know ow closing cost.
The loan officer Jack Burris was worthless. He would not return calls to either me or the title company or realtor. I have learned this is his normal level of service. If it was not for a new hire named Mrs Fuller we would not have been able to close. She did a great job with being new and obviously left out to dry by Jack Burris.
Response from Veterans United
Arthur,
Thanks for talking me through your experience in greater detail. Your feedback will be a big help in follow-up coaching opportunities with your team and improving on communication best practices overall. Your experience positively impacts how we improve the homebuying experience for you and your fellow Veterans. Please reach back out if I can help with anything else.
Very best,
Dave, Client Advocate
This was a very easy process due to the team thanks.
