Jay and the team made the experience so enjoyable. All questions were answered immediately. He and the team in our opinion make this company what it is.
Nothing to report.
I had a conversation with Hannah about how during the underwriting process there was some frustration about the underwriters going after documents they already had. She listened to my frustrations with patience and explained everything that was going on in a professional manner that gave me confidence in her and your company. This was a great team and they were always on top of their game.
The home buying process was quite simple and painless because of the team assisting me. I’d recommend them and veterans United.
I'm a veteran with PTSD, it is very difficult for me to deal with stressful things or even just make phone calls due to anxiety. My team at Veterans United made my experience quite comfortable and extremely manageable. They kept the ball rolling constantly and walked me through the stressful parts. This is the second time I have had to deal with buying a home and honestly I have NEVER heard someone say it wasn't stressful. This was by far the best experience I think i could have with buying a home. Highly recommend VU!
There were a few hiccups, with the amount that I put down for the earnest money, and having to finance my Homeowners Insurance, after I had paid it up for the year after closing. I was told by Craig that it was paid twice. And the last thing was that I found out that my loan was sold off right away to Plaza Mortgage Company and I am no longer going to be making my payments through this Veterans United App! I am sad about that! :(
Chace Tuck is consistently a trustworthy and dependable, subject matter expert.
Simply GREAT.
There were a few obstacles that I came across on the way but everyone on the team was quick to respond and help and we made it to close on time. Thankful for all the help to get us into our new home so quickly.
Can’t say enough good things about Vets United. Pleased with this and all previous transactions.
Wow, where do I start? The whole team that helped me with my home search and purchase was fantastic. They kept me informed every step of the way. Everyone was so friendly and patient, The team was always available to answer any and all questions I had.
Thank you to everyone on the team for making this an easy journey for my family.
When me and my wife were looking into wanting to purchase a home. We did not thing the VA was an option. We researched and did our homework and we ran with the choice of the VA. We can say we are happy home owners after all the help we recieved from everyone at Veterans United Home Loans. We are so grateful and would recommend them to anyone.
Thank you everyone for an excellent experience!!
I have experienced a lot of hard nocks in life during and after the service. It was those life lessons that hardened the metal and perfected its edge. There is still much more to learn and much more growing to do. I can honestly say I am finally living life and I actually feel totally happy for once in my life. Some of the greatest things I’ve done in life haven’t even come close except one (giving my life to Jesus Christ) and the second has to be buying a house. I have came so far from homelessness to finally owning my own home. There is no greater feeling in the world then to work very hard to achieve this feat in the place you dreamed of as a kid living at (the beach). I’ve never known what true friends were until I moved here (civilian side of course) . So many beautiful things have happened to me in past 3 years or so and my life has changed significantly! When you stop living for yourself and start living to serve others , you become so content with what you have in life . Anything an achievement like this one comes with, comes with non stop joy and everyday I come home (finally home Thank God!) it still doesn’t seem that real to me yet. Having this place has created a hunger and drive in me to keep pushing forward towards new goals and projects to improve the property and to make it my own. It feels so good to not have to worry about a landlord throwing you out or jacking up your rent to astronomical prices or only giving you 6 more months because they want to tear it down just to build a brand new one to charge more for rent ! I had tried several times in the past with y’all to get preapproved and a score requirement changed or I needed something else done but once I figured out how to fix my own credit y’all called me within a few months and this whole experience made up for the past . After moving down here I had most of benefits in 9 months after fighting the VA in Tennessee for 8 years I found out I had all the paperwork needed to be awarded and the Nashville TN regional office nor the Chattanooga TN clinic would do their jobs and refused to help me! But I never gave up on telling the truth no matter what awful things the VA did to me in Tennessee. No matter what life throws at us , we must endure it’s pain, push through its strife , forgive what has been done to us and stay in prayer as much as we can be! Because we cannot go through life alone and there is always someone watching our six. I am honored to be a part of less than 1 percent of our nations population and we are called Veterans! Psalms 91:14-16
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Great joy everyone
I am extremely happy I chose Veterans United and will recommend their services to anyone whom I know is trying to finance a home.
Great service and response times. Awesome to work with, friendly and helpful.
