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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

415,308

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 415,308 unfiltered, unedited reviews

Starting on Page 1758 of 13773. Return to Page 1 »

5 out of 5 Stars
Would Recommend

I do personally feel like I got kind of stuck with the interest rate I was given. In the beginning of the process it seemed as if they just placed. 6.99 as the rate because that’s the highest it could be, but then the number never changed and when asked about it, I was told we can talk about it at a later point. Other than that the process was quick and smooth and I will recommend VU to people in the future.

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

3.5 out of 5 Stars
Would Recommend

The loan process was easy and seamless. My realtor was not very good. She was not very knowledgeable of the property and didn’t seem very interested. She also took long periods of time to return my calls or questions. The big thing I was upset with was that our new home didn’t have keys at all. I did not learn this until it was too late and now I have to pay for new locks.

headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

4.5 out of 5 Stars
Would Recommend
headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
Would Recommend

My first-time home-buying experience went flawlessly and it all happened because of the fantastic team of people that are with you every step of the way. From initial contact until the keys were in my hand I had someone or several resources to go to for assistance. This was truly a great experience and removes mountains of stress from buying a home.

headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend
headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Would Recommend
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend
headshot image of Shannon Workman

Branch Manager: Shannon Workman

NMLS# 213668

5 out of 5 Stars
Would Recommend
headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

4.5 out of 5 Stars
Would Recommend

I would recommend. And I will recommend vhu and Tyler to whoever I'm in touch with. Thank you

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Our loan officer, Jake Levy, was absolutely phenomenal. I feel confident that the deal would have been a no-go if he had not been on our team. We found our dream forever property, but had significant issues with the appraiser (not completing an adequate report, an incorrect report that did not include the entire property, and not completing any report in a timely manner), which nearly caused the whole deal to fall apart. Luckily, Jake was willing to go above and beyond in order to help us ultimately close on our home. He was awesome from start to finish, and he even took the time to come to our closing. His persistence throughout the process, his grace in listening to and sharing our frustrations, and his willingness to answer all of our questions meant a lot to us and I cannot recommend him enough.

headshot image of Jake Levy

Loan Officer: Jake Levy

NMLS# 168064

5 out of 5 Stars
Would Recommend

This is the 4th time I e worked with Taylor, she has always gone beyond my expectations, professional, positive, quick to respond to my questions. Thank you Taylor, and your team for everything.

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend

I liked all the information provided. Obtaining shipping companies, setting up utilities was very helpful. Hayden and Kate were great. They made the home buying easy.

headshot image of Hayden Salmons

Loan Officer: Hayden Salmons

NMLS# 2255857

5 out of 5 Stars
Would Recommend

The whole experience was hands off for me, and the effort was minimal. My busy schedule loved this. The whole experience was great, and I will definitely tell my vet buddies about VU. And the gifts were a nice surprise too.

headshot image of Bobbie Hafford

Loan Officer: Bobbie Hafford

NMLS# 1108041

5 out of 5 Stars
Would Recommend
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend
headshot image of Jessica Pratt

Loan Officer: Jessica Pratt

NMLS# 1450320

5 out of 5 Stars
Would Recommend

I had a great experience with Veterans United. They do business the right way and treat their customers like family.

headshot image of Kayla Massie

Loan Officer: Kayla Massie

NMLS# 2121245

5 out of 5 Stars
Would Recommend
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend
headshot image of Shannon Hudson

Loan Officer: Shannon Hudson

NMLS# 1078335

2 out of 5 Stars
headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend
headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

5 out of 5 Stars
Would Recommend
headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
Would Recommend
headshot image of Chase Lee

Loan Officer: Chase Lee

NMLS# 2135792

5 out of 5 Stars
Would Recommend
headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
Would Recommend

Thank you veterans United for making my homebuying experience one that I never dreamed would be so easy. I always thought that it might take a lot of energy on my part and a lot of my time. I appreciate the staff and all that you did to help us in our home buying experience.

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend

Shopping for a VA mortgage can be stressful, until you work with Veterans United Loan Officer and team. They were very knowledgeable and helpful keeping the details on track.

headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

5 out of 5 Stars
Would Recommend

I am well pleased with veterans United. The whole team from Nick to Joe to Justine to whoever I might’ve left out was awesome. They don’t play around and they are very straightforward and truthful. They’re not gonna miss lead you. If they can help you they going to if they can’t they’re just gonna let you know.

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

Best house buying experience we had, never an issue and the team we had all the answers if we needed assistance.

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend

Overall a great experience and most importantly closed in 30 days and it went smooth.

headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

More Reviews

See all 415,308 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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