I can’t thank the team enough for being so knowledgeable, friendly, and easy to work with. All around, incredible experience.
Looking back I would have done more research and gone with a service that offered a lower interest rate without haggle and lower processing fees
Response from Veterans United
Hi Seth,
Thank you for sharing your feedback. I'm really sorry to hear you feel like we didn’t provide the most competitive rate or fees. I completely understand how important those details are when making such a big financial decision.
We work hard to provide veterans and their families with not just great rates, but also a straightforward and supportive homebuying experience. It sounds like we may have missed the mark for you, and I’d love the chance to learn more about what happened.
If you'd like, please reach out to my team directly at 1-800-212-5200 or ClientAdvocate@vu.com. We are here to listen and help however I can.
I work nights, being able to receive texts and access the account via my phone made a world of a difference. It was very easy to reach out and have all my questions answered, which relieved much anxiety in the process of buying a property.
I had the best experience throughout; this my second home (sold my first) and the difference is night and day. I absolutely recommend Veterans United, can't beat the rate either. The entire Veterans United team is so professional in what they do, I am so grateful I chose Veterans United to establish my goal of owning a permanent home to live in! Best decision I have made in a long time, thank you Veterans United!
I already recommended veterans united earlier in the process and their house closed already
I will definitely recommend Veterans United to anyone looking to buy a home. Thank you for your help.
Even though it is a long-drawn-out proposal until closing is complete, don't get frustrated. Veterans United keeps you informed about where everything is at and answers any questions you may have. Highly recommended. Very pleased with United Veterans and the home I was able to purchase in my retirement
Excellent team I have never worked with a more professional team that bends over backwards to help. Best group I have ever worked with.
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Experience first-hand why 327,765 homeowners give us a perfect score!
My team got things done in 14 days .during the holiday season.out standing.
I would like to thank the whole team for everything. They did an awesome job.
The entire experience with Veterans United wasn't like a loan officer and loan specialist, it felt like friends helping each other. Look, for us veterans being genuine is huge. We can sniff it out when you aren't, and the entire team was rock solid genuine. I never had hesitation about anything. We finally did it! Thanks to Nick and Spencer for being there for us, they made buying in this crazy market a lot less stressful.
Honestly, Veterans United exceeded our expectations and were very quick to respond to our inquiries. Thanks guys! You're the best!
A smooth process from start to finish. Buying a home is super stressful (ask me how I know) but my team held my hand through every step of the process. Great rates, great communication, and very friendly. I will be recommending VU to everyone I know who needs a loan.
