Love the app and the team all on lone and always keeping me update on docs and process.
Thank you so very much to the wonderful team at Veterans United. Making the home buying process a breeze; minimizing any possible hiccups along the way! Simply wonderful group of individuals with different strengths allowing for the best possible service all around!
The loan team did a great job. The app was super simple to use. Everyone was extremely polite. When they needed something, they add it to your “to-do” list on the app and you can upload it directly to each task. Fantastic experience. I hate moving, but if I do it again it will be with Veterans United.-M. Shirley
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Veterans United is a team of professionals who are there for you any moment that you need them. This team’s work ethic is extremely fast, they communicate very well, pay attention to detail, and strives for excellence with every product they present. They are also very understanding of your unique circumstance and accommodating to your needs. It has been an absolute joy to work with these professionals & I would highly recommend them if you are looking for your home.
Always room for self improvement
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You guys seem to have good systems, the todo list on the site made it easy to see what needed to be done. The ability to text one number for the team to all see and stay on the same page was helpful.
We worked with another individual, Nate Arni, who was sluggish, not communicative and willing to let our home purchase slide onto the back-burner. Had it not been for Andrew Beckett, Nate was ready to just accept defeat and let my wife and I pursue the next step of HOMELESSNESS. THANK YOU ANDREW FOR DOING NATE’S JOB FOR HIM!
Response from Veterans United
Thank you for this feedback Nicholas. While we are thrilled you had an excellent experience with Andrew, we are disappointed it wasn't your overall feelings about your journey. We understand how the home buying process can get stressful when communication is not what you were expecting or deserved. While we cannot change the experience you had we want to ensure that no other Veterans have this same experience in the future. Our Client Advocate team is available to connect with you to learn more about your experience should you wish to share more information. We invite you to connect with our team and become a part of our effort to continuously improve the client experience at Veterans United.
Veterans United was absolutely amazing to deal with. Every person I had the pleasure of talking with was wonderful. I would highly recommend VU to every veteran I know!!
