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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,986

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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5 out of 5 Stars
Would Recommend

Thanks for working with me.

headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend

The whole team is outstanding. They are why I keep using this lending company.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

Jst a great experience all around!

headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars
Would Recommend
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

4.5 out of 5 Stars
Would Recommend
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend
Photo submission from Wendel V.

Excellent customer service. Made the process easier for me and my family. We feel really happy and satisfied and will love to do business again. Thank you! Thank you Veterans United for the excellent service provided to me and my family, We are super happy and satisfied. Looking forward to doing business with you again. Thanks to my loan officer Terry Schoonover for helping me through the process and for making this process smooth and easy!!

headshot image of Terry Schoonover

Loan Officer: Terry Schoonover

NMLS# 1884414

5 out of 5 Stars
Would Recommend

I will recommend veteran United to all us Vets

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
Would Recommend

The whole team was awesome! Great assets!

headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
Would Recommend
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend

Nicely done all around.

headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars
Would Recommend
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

This was second VA loan… Everything was handled efficiently professionally, and in a very kind manner. Lol I’m not real computer literate! Caitlin especially was wonderful

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend

As always, awesome experience working with Veterans United! Couldn’t imagine working with anyone else.

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
Would Recommend
headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

4.5 out of 5 Stars
Would Recommend
headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend
Photo submission from Juan R.

Best decision ever to go with VU San Antonio you guys rock thank you. Alea Schuyler made it easy for us to get a beautiful home. I would recommend her she will do everything possible to make it work for you. We love our new home and are extremely grateful for Alea’s hard work and dedication

headshot image of Alea Schuyler

Loan Officer: Alea Schuyler

NMLS# 2018647

4 out of 5 Stars
Would Recommend

Ben was very helpful along with the rest of the team. Great experience! One suggestion I would give is to please advise other veterans of the VA funding fee earlier in the process. Thank you 👍

headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

5 out of 5 Stars
Would Recommend
headshot image of Tony Davis

Loan Officer: Tony Davis

NMLS# 2080364

5 out of 5 Stars
Would Recommend

As first-time homebuyers, we had heard plenty of horror stories about the home-buying process. However, our experience with Veterans United was nothing short of flawless.The team worked tirelessly around the clock to ensure we faced no hiccups. Their dedication meant that we were never burdened with stress or frustration; they handled everything with professionalism and care.We were consistently impressed with every interaction, from the initial consultation to closing. Every member of the team was attentive and supportive, making the entire process as seamless as possible.We couldn’t be more grateful for the outstanding service and the peace of mind they provided. We highly recommend Veterans United to anyone, especially fellow veterans, looking for a smooth and efficient home-buying experience.Thank you for making our dream home a reality!

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

Great team all around, Matt is the best!

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend
headshot image of Louie Nieman

Loan Officer: Louie Nieman

NMLS# 1860264

5 out of 5 Stars
Would Recommend

Really awesome team that cares and help me and my husband even with hospital stays due to some pregnancy issues

headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

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5 out of 5 Stars
Would Recommend
headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

4.5 out of 5 Stars
Would Recommend

Veterans United said they were going to try to get this house closed in 30 days and they did it!

headshot image of Lily Farnen

Loan Officer: Lily Farnen

NMLS# 1912630

4.5 out of 5 Stars
Would Recommend
headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
Would Recommend
Photo submission from Nicholas S.

My family and I are exceptionally grateful for ALL of the help, patience, assistance, and advice our Loan Team gave us from the START. Tyler Kettle, Nina Chapin, Holli Schutte, were all amazing individuals. The key to our relationship was communication. From a buyer's perspective, you NEED to check your online portal every day. When you get a task on the 'To-Do's' list, complete it ASAP. IT will make your loan experience REALLY EASY, and it will make your Loan Teams' job a lot easier.

headshot image of Tyler Kettle

Loan Officer: Tyler Kettle

NMLS# 1693581

5 out of 5 Stars
Would Recommend

Dana Richardson was the best. She always made time for me, taught me what to look for and at during our home reviews, answered texts, emails, and calls very quickly. I'm recommending Dana to friends who are thinking of moving.
Amy, Mallory, and Dana sent a wonderful Welcome sign to put as an outdoor decoration at our new home. They make an excellent team.

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend
headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars
Would Recommend

Couldn't have had a better experience overall. Very much top tier Customer Service.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Thank you very much to Veterans United and my entire loan team! They all were extremely helpful and supportive in helping me navigate through the entire home purchase process. Great communication with my loan team! They always responded to my many questions via phone, or email which bolstered my confidence in my team to get through home buying process efficiently and quickly. We closed on schedule and now proud owners of our forever home. Many thanks to Veterans United and entire loan team!!

headshot image of AJ Greiner

Loan Officer: AJ Greiner

NMLS# 2373755

More Reviews

See all 401,986 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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