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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,170

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 409,170 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Veterans United portal and step by step process made the entire refinance a breeze.

headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Would Recommend
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
Would Recommend

All I can say is how much my wife and I truly valued Justin and his team. Justin led the charge and everyone did their job quickly and efficiently. We are thrilled with the result and will definitely look to work with Veterans United in the future.

headshot image of Justin Griffith

Loan Officer: Justin Griffith

NMLS# 2506726

5 out of 5 Stars
Would Recommend
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend

This was my first home buying experience and it could not have gone easier! My entire team was incredibly responsive and answered my questions and rendered appropriate assistance to make the process painless and help me achieve the milestone of home ownership. I’d recommend Veterans United to all fellow service members, it’s truly an amazing tool.

headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
Would Recommend
Photo submission from Travis H.

Working with our loan officer, Moya, to secure our first home was smooth because Veterans United employees work tirelessly to lower barriers and make the home buying process fun! They set us up with a phenomenal real estate agent, Alissa, who gave us great advice and found a great home for us.

headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend
headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

3.5 out of 5 Stars
Would Recommend
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Overall the experience was a bit frustrating and the process was took to long.
But I would definitely refer other Veterans to the program.

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

If you're a veteran considering a home purchase or refinance, I cannot recommend Veterans United and especially our mortgage loan officer enough! From the very first conversation, we felt understood and fully supported. They truly knew the ins and outs of VA loans, making the process smoother than we could have imagined.Mike Smith, our loan officer’s dedication, attention to detail, and genuine care for veterans were clear every step of the way. He walked us through the entire process with patience, ensuring we understood all our options and always had our best interests in mind. Any questions or concerns we had were addressed promptly, giving us peace of mind as we navigated this major decision.The entire team was efficient, professional, and understanding, but it was our loan officer’s expertise and commitment that made the biggest impact. If you’re a veteran or military family looking for a trustworthy, knowledgeable, and highly supportive mortgage expert, look no further. I wholeheartedly recommend working with Veterans United — they’ve got the skills and heart to make this process go as smoothly as possible!

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Would Recommend
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

4 out of 5 Stars
Would Recommend
headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Would Recommend

The app-Awesome, the Service-Awesome, the Process- clear, Other so called Veteran centered companies - not so much!

headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend

With bankruptcy and few dings with my financial history, buying a home was not never an option for me until I reach out to veterans united and made it possible for me! I highly recommend veterans united to everyone wanna a purchase a home! It was a great experienced, the service is great! They really works with you. The people are great and very professional! And the most important is they made it happened to purchased a first home. Hands Down🙌

headshot image of Bailey Ganz

Loan Officer: Bailey Ganz

NMLS# 1887649

5 out of 5 Stars
Would Recommend

A very unexpected ease from beginning to completion. Everyone I had contact was very polite and helpful. An extra shout out to Kayla!! She went out of her way to make the process as hassle free as possible with an open and sincere approach.

headshot image of Kayla Smith

Loan Officer: Kayla Smith

NMLS# 1944201

5 out of 5 Stars
Would Recommend
Photo submission from Heinzwell R.

Veterans United has an easy way to apply for a loan and review all the information. The service is very fast. Thanks to Veterans United, our big dream of buying a new house came true. Nick Schuster and his team made the process easier and faster for us. He is a great Loan Officer......

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Very professional get things done quick

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend
headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars
Would Recommend
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend
headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
Would Recommend
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend

Veterans home loans United did an awesome job putting me and my family in our first home. As a disabled Veteran, it's a great feeling to know that Veterans Home Loans United serves this country as well, and for that I Salute You!!!!!!!!

headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

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5 out of 5 Stars
Would Recommend

Having used a VA loan before not with a group that is used to doing them, this was a cake walk. Home buying is stressful, but this team had me calm. Thank you all so much!!!

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend
headshot image of Victoria McGhee

Loan Officer: Victoria McGhee

NMLS# 2030084

5 out of 5 Stars
Would Recommend
headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
Would Recommend
Photo submission from Jason W.

We really enjoyed all of the step-by-step process videos. This removed the stress associated with not knowing what to expect next. Thanks again for a very pleasant first-time experience. Our experience was exceptional! Our entire team of loan officers, concierge, and "behind the scenes" personnel made this first experience of purchasing a home very smooth and user-friendly. I would suggest going to the website and watching the video series to gain some perspective on what to expect from each step along the way. Veteran's United has made our family dream of relocating cross-country (from Tacoma, Washington to Ocala, Florida) to return to our pre-military service home come true. We could not be more satisfied!

headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
Would Recommend
headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

5 out of 5 Stars
Would Recommend
headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

4 out of 5 Stars
Would Recommend
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend
headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

More Reviews

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