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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,176

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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2
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5 out of 5 Stars
Would Recommend

VU was amazing to work with start to finish and paid close attention to detail with all our needs and questions. We couldn’t have asked for a better experience!! We are very grateful to have had such an amazing team!!

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

The only reason we ended up stickin with this house was you guys. Thank you

headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

4 out of 5 Stars
Would Recommend
headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

4.5 out of 5 Stars
Would Recommend

Thank you for team VU for their professionalism throughout the process! This was my second home buying experience with them and it went very smooth! I appreciate the help and the understanding of my situation being in the military and buying sight unseen. Thank you sooo much!

headshot image of Cindy Tolster

Branch Manager: Cindy Tolster

NMLS# 455905

4 out of 5 Stars
Would Recommend
headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
Would Recommend
headshot image of Tony Davis

Loan Officer: Tony Davis

NMLS# 2080364

5 out of 5 Stars
Would Recommend
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend
headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

5 out of 5 Stars
Would Recommend

I rate the system with 9 for overall

headshot image of Juliana Eckles

Loan Officer: Juliana Eckles

NMLS# 1126762

5 out of 5 Stars
Would Recommend
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Would Recommend
headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars
Would Recommend

This process was super simple! They made everything easy and walked me through anything I didn't understand. I recommend veterans united to everyone!

headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend
headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
Would Recommend
headshot image of Kimberly Hauptmann

Loan Officer: Kimberly Hauptmann

NMLS# 1881966

5 out of 5 Stars
Would Recommend

We received great service.

headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

5 out of 5 Stars
Would Recommend
headshot image of Tyler Chinn

Loan Officer: Tyler Chinn

NMLS# 1933964

4 out of 5 Stars
Would Recommend

I would suggest… better initial response. Better interactions with the actual loan offer. It wasn’t until I talked to another company that VU became interested in assisting us. And yes I moved this transaction along very quickly; Janaire was a SAINT in assisting me! She was the star of our refinance! She called every step of the way after I requested it. I had many questions and she helped every time.

headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

4.5 out of 5 Stars
Would Recommend

Y’all kept it simple and rolling. Thank you for your time and care in helping me seal the deal on my first home. I truly appreciate all of y’all’s time it means the world. Additionally the formatting of your website is great. It’s user friendly and easy to manage.

headshot image of Kevin Karney

Loan Officer: Kevin Karney

NMLS# 2183110

5 out of 5 Stars
Would Recommend

WOW!!!!! I don't know where to start!!!! We put a contract on the home of our dreams on March 18th ....April 18th we were in closing!!!!! That is unheard of in my book. but these wonderful people got it done. I can never thank them enough for what they did for us. They all were a pleasure no hassle group to get the job done. I am still in awe of how it was done so quick;y. You want to buy a house like we did. Contact them...they will do the same for you!!!.

headshot image of Alissa Thomas

Loan Officer: Alissa Thomas

NMLS# 2030055

5 out of 5 Stars
Would Recommend
headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend

I still can’t believe how easy Veterans United made this process. We closed on our home in just a matter of weeks. I loved ability to e-sign documents and the to do list that helped tremendously in keeping up. Closing was a lot easier because most of the documents were already signed. I highly recommend Veterans United Home Loans and look forward to working with them in the future.

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
Would Recommend

I am a returning client. Love working with yall, I've recommended friends before, I don't know where it's gone from there but still loved working with you.

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

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4 out of 5 Stars
Would Recommend
headshot image of James Miller

Loan Officer: James Miller

NMLS# 1374328

5 out of 5 Stars
Would Recommend

Overall, I am extremely happy with the team that I was working with in all aspects, from putting up with my incessant questions and explaining how everything worked in excruciating detail until I finally understood it, to streamlining the processes to close as quickly as possible, and having an agent who was super aggressive in helping me find a place to call my own. I have nothing but good things to say about every one of them, and I can see now why they were so highly recommended by my coworkers. The hype is 100% justified!

headshot image of Faye Schlechta

Loan Officer: Faye Schlechta

NMLS# 2386008

5 out of 5 Stars
Would Recommend

This is the second time I've utilized Veterans United and have been very satisfied with what they did for my family and I. Even though we had a huge headache this time around with a property we wanted (not their fault, the sellers), they came through quickly when we put an offer down on a new place and we were able to close quickly without a hitch!

headshot image of Jason Brandau

Loan Officer: Jason Brandau

NMLS# 1999585

5 out of 5 Stars
Would Recommend

Easy loan process. The app helped a lot. I am a busy person and was able to work full time without taking off and still keep up with the documents and signing through VU. The people I interacted with were quick, to the point, and very friendly. They do great work behind the scenes and they do it FAST! Thank you Veterans United and all the background personnel for processing this loan. We are homeowners!

headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars
Would Recommend
headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
Would Recommend
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend

I'm so, so happy that I chose Veteran's United. I had no idea what I was doing, but they handled all the leg work for me! They explained everything so patiently and always had time for my questions. They always had our best interests at heart and helped us with the entire process. They were amazing and I can't recommend them enough!

headshot image of Travis Pfaff

Loan Officer: Travis Pfaff

NMLS# 2243656

5 out of 5 Stars
Would Recommend
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

More Reviews

See all 409,176 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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