Veterans United has been nothing but awesome and outstanding to work with... the with being the main thing! Totally satisfied with everyone I've interacted with.
The lack of communication and incompetence of who we were assigned made our home buying experience beyond frustrating and we would never want anyone else to experience what we went through. We were given wrong information from the beginning and at the last minute, major details were changed which would have been completely avoidable if our “team” knew how to do their job. They weren’t a team at all, how they behaved to us and our realtor was not professional and was as if they were against us.
Response from Veterans United
Alex,
We’d like to keep others from sharing a similar experience, too. Client Advocate is in your corner. We take what you share to heart and to our teams and training managers. Communication is key and I’m sorry we didn’t give you better here. Please do reach back out to Dave and the Client Advocate team from here. If we can address any lingering concerns or questions, we’re here for that too. We hope to hear from you soon.
Kindest regards,
Kendra, Client Relations
VU was the best home buying experience for a first time buyer like us. The team was great and made this a wonderful experience.
Our experience with VU and everyone else involved with getting us a house in a timely manner was nothing short of perfect.
With all the help information and number crunching we were able to find a great us that works for our family and well within budget. We are very appreciative to everyone that helped us buy our house.
We appreciate eveyone that helped us make our dream a reality! We couldn't have done it without this teamwork behind us.
They are the best. Old of them are working with of everything. They made our dream come true. Thanks to VA Loans and everyone who works for us ☺️ no
I will be back for a refinance and every home I purchase from here on out!
We are very thankful for everyone from Veterans United who assisted us in purchasing our home.
Veterans United is the only way to go.they helped us get our numbers where they needed to be and hooked us up with the best agent around.I believe that the whole team went above and beyond for us.getting everything set up for us before we got here was amazing.we highly recommend them if you are looking to buy a home.
Need a refinance for 12407 Tonikan Road 92308 conventional want $80k
Please help
Communication between our loan coordinator, Christina, and our loan officer, Garet, could have been better. For instance, we were planning a remote closing the entire time and my agent made Veterans United aware of this through Christina. However, when closing day came around Garet was surprised. This caused quite a bit of stress and confusion for us after talking to Garet on the phone the day of. Additionally, we were not at all prepared by anyone for our remote closing. I was unaware until the day of that we would be required to print the documents ourselves and have them notorized. This was our first home buying experience so we had no idea how closing typically goes. This would have been a non-issue if we had been given time to plan and prepare, but instead we found ourselves unnecessarily stressed and surprised by the costs of notary fees. We would of liked to have done a little research into where to go instead of using UPS last minute like we did. Perhaps we missed the educational video on that, but ideally someone should have informed us. Otherwise our experience was great. Garet worked to have us close on time despite delays in repairs needed. Christina was very responsive as well. We're overall extremely happy with how things went.
We had multiple companies trying to convince us to give them am opportunity. However, Toby and the Veterans United team were so professional and awesome that we would not consider any other company to handle our loan process. It was a wonderful experience and I recommend any Veteran or anyone seeking a loan to utilize Veterans United.
This was probably the smoothest transaction I have ever had. I never thought it would be so easy and relaxed buying a house. They were quick to answer any question and we always available for anything and everything. THANK YOU for making my dream come true.
The whole team made my home buying experience very easy for me. Thanks again
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This is trouble free as you can imagine
Veterans United is the best company any veteran and non veteran can experience and I highly recommend this company to all
Overall great experience, would recommend.
We did it! Thank you to everyone involved!
