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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,177

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
headshot image of Scott Houin

Loan Officer: Scott Houin

NMLS# 1245877

5 out of 5 Stars
Would Recommend

It was great to work with the entire Veterans United Home Loans team. They made the process smooth and simple. I appreciate all they have done for me to get in a new home!

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

4 out of 5 Stars
Would Recommend
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend
headshot image of Tyson Brockmeier

Loan Officer: Tyson Brockmeier

NMLS# 1278273

4.5 out of 5 Stars
Would Recommend
headshot image of Bo Clapp

Loan Officer: Bo Clapp

NMLS# 1599128

5 out of 5 Stars
Would Recommend

Everything went smooth
A pleasure to work them.

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Your teamwork made the dream of owning a home work for us! I’m so grateful and excited about homeownership! Thank you all at Veteran’s United Home Loans! Y’all rock!

headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
Would Recommend

My team was amazing. Knew everything going on with my loan. Whatever questions i had were answered and explained on a timely manner.

headshot image of Scott Elkan

Loan Officer: Scott Elkan

NMLS# 1904290

5 out of 5 Stars
Would Recommend

The Veterans United team work well together. The system is effective and efficient. All questions was answered in timely manner. Derek Russell my loan officer is easily accessible to answer questions or concerns throughout the process. Thank you for all your help.

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

I would love to use the excavator same people if we buy another home

headshot image of Angelica Thames

Loan Officer: Angelica Thames

NMLS# 2282339

5 out of 5 Stars
Would Recommend
headshot image of Bobbie Hafford

Loan Officer: Bobbie Hafford

NMLS# 1108041

5 out of 5 Stars
Would Recommend
headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

4 out of 5 Stars
Would Recommend
headshot image of Shane Bowlen

Loan Officer: Shane Bowlen

NMLS# 1448232

5 out of 5 Stars
Would Recommend

I've had a rough year trying to find a home to buy. Then, each time I find I love someone who stepped in and overbid with such a high price bid, I will lose it 😔. I was almost at the point of giving up. Then Jeff, my loan officer, would call and ask how I was doing with my
home searching. He would give me the drive to keep going. Then my agent would tell me we will find something eventually. And with God's help guess what we did. And now I'm overjoyed.

headshot image of Jeff Matlock

Loan Officer: Jeff Matlock

NMLS# 2029705

5 out of 5 Stars
Would Recommend

This is my second time working with VU and Brandon. Its always so easy and the process goes smooth all the time. They are really good on what they do. Thank you for making my dreams happened

headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars
Would Recommend
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend
headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars
Would Recommend

First and foremost, I must say that Veterans United is a fantastic company to work with. Their team of professionals is knowledgeable, friendly, and always willing to go the extra mile to ensure that their clients are satisfied.As a veteran, I appreciate how Veterans United honors our service by providing us with excellent home loan services. Their online platform is easy to use, and their representatives are always available to answer any questions I have throughout the process.What impressed me the most is their attention to detail and the personalized experience they provide. They made sure that every aspect of the home buying process was smooth and seamless. They explained every step, making sure that I understood what was happening and why. They also kept me updated every step of the way, which gave me peace of mind and reduced my stress level.Overall, I highly recommend Veterans United to any veteran who is looking to buy a home. They provide excellent service, and they truly care about their clients. They are simply the best at what they do, and I will definitely work with them again in the future.

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

Overall very pleased with the process. Nick and his team communicated very well and kept my wife and I informed.

headshot image of Nick Simmons

Loan Officer: Nick Simmons

NMLS# 2047345

5 out of 5 Stars
Would Recommend

This was the most stress free home process ever! It was quick, no hassle. It was great to work with true professionals!

headshot image of Jerry Dooling

Loan Officer: Jerry Dooling

NMLS# 1860927

5 out of 5 Stars
Would Recommend
headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
Would Recommend

The entire team was beyond patient, communicative, empathetic and worked with us and our crazy work hours every step of the way.

headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

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5 out of 5 Stars
Would Recommend

There’s nothing else I can say, but my loan team was the best that I could imagine.

headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend
headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

5 out of 5 Stars
Would Recommend

Great, surprising experience. Love the attention to detail and extremely high level of quality customer service.

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend

I just wish I was more aware of how expensive it could be to have a requirement from the HOA to landscape the yard within 12 months and I probably should have asked if there was options to finance like another $10,000 in my loan if there was room or some way

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

4.5 out of 5 Stars
Would Recommend
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Over thirty years of marriage, we finally decided to purchase a home, and settle.
Veterans United are like you and me, they need us, and we need them. They are professional, and never leave anything unanswered. Your hopes can come true no matter what age you are.

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend

Don and katlyn treated me like family from the start!!!!! I will recommend them to everyone I know. Lori was wonderful also. Thanks again for everything

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend
headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

More Reviews

See all 409,177 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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