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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,791

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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4 out of 5 Stars
Would Recommend

Overall, this was a great experience. There were some last minute underwriting issues that seemed like they could have been addressed much sooner. They delayed final approval and caused us some anxiety.

headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

4.5 out of 5 Stars
Would Recommend

We really enjoyed working with the Veterans United team assigned to us. They were so helpful and nice and made us feel like we were the only customers they had. The home buying experience with Veterans United was the best one we've had yet!

headshot image of Alea Schuyler

Senior Loan Officer: Alea Schuyler

NMLS# 2018647

5 out of 5 Stars
Would Recommend
headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

I have not experienced anything like the customer service that I received from VU, in a long time, maybe ever! They actually cared about me and my family. It was not just a business transaction, the team was amazing. I believe that every company in America could model their customer service from VU! As long as VU is in business, I will never deal with another home mortgage lender again!

headshot image of Jessica Messing

Loan Officer: Jessica Messing

NMLS# 1750076

5 out of 5 Stars
Would Recommend

I have to say the overall experience was amazing. Everyone was helpful and always available to answer any questions.

headshot image of Lindsey James

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars
Would Recommend
headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
Would Recommend
headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
Would Recommend

I was reluctant at first to try Veterans United Home Loans, however speaking with Rich Pauls right at the beginning, then Ben put me at ease immediately. They were responsive and supportive every step of the way. I highly recommend Veterans United Home Loans.

headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
Would Recommend
headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

I feel like the entire team was helpful, understanding, and committed to my wife and I finding the best possible home. They constantly reached out and treated us like we were their only clients. Thanks again for everything.

headshot image of Phillip Bacon

Loan Officer: Phillip Bacon

NMLS# 2340159

5 out of 5 Stars
Would Recommend
headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
Would Recommend

Thank you Brian Bradley and the team at Veterans United! This is the second home we have purchased with Brian’s help!
The process is seamless and Brian does a great job through every step of the process!
Relocating a family can be a big stressor! Brian and the team took the stress out of this part of the relocation!
Thank you from the House Family!Mike House

headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Would Recommend
headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars
Would Recommend
headshot image of Brie Lasley

Loan Officer: Brie Lasley

NMLS# 1182864

4 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Building a house can be a long and stressful process, but the one thing that was never stressful was working with Joe Peterson and his team at VU. It took nearly a year to complete, but we have moved in and couldn't be happier! Thanks to Joe and everyone involved!

headshot image of Joe Peterson

Loan Officer: Joe Peterson

NMLS# 1275877

5 out of 5 Stars
Would Recommend

Thanks to Nick and his great team who provided us with excellent service. They were always answering every question and doubt that we had and they made the whole process easier. I would definitely recommend them. Thank you for making one of my big dreams come true.thanks again to veterans united they are all a good team

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

My team was the greatest! Always willing to help when I needed it and was clear and concise with everything! Would definitely recommend this team to anyone else that is looking to buy a home! Thank you all so much for everything! I couldn’t be happier how everything turned out!

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
Would Recommend

Whole help and was a seamless event

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

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5 out of 5 Stars
Would Recommend

Thank you for all the help! There were a lot of questions I had as a first time home buyer and they were all answered promptly and professionally.

headshot image of William Reschke

Loan Officer: William Reschke

NMLS# 2042066

5 out of 5 Stars
Would Recommend

You hear of horror stories all the time when purchasing a home... I cannot relate! I've had a harder time getting in to apartments so I can't say enough about each individual that worked with me in this home buying process. They have me already looking forward to my next purchase! A big thank you to the whole team!!

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend
headshot image of Tyler Chinn

Loan Officer: Tyler Chinn

NMLS# 1933964

5 out of 5 Stars
Would Recommend

I have already told any of my military friends that if they want to buy a new home to 1000% use veterans united. it truly was an easy experience and the whole team was extremely knowledgeable and friendly to work with.

headshot image of Hannah Wansing

Loan Officer: Hannah Wansing

NMLS# 1145297

4.5 out of 5 Stars
Would Recommend
headshot image of Ryan Schuermann

Loan Officer: Ryan Schuermann

NMLS# 1640099

5 out of 5 Stars
Would Recommend
headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

4.5 out of 5 Stars
Would Recommend
headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
Would Recommend

This is our first home purchase, but we feel fortunate to have been able to work with Veterans United.

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

More Reviews

See all 409,791 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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