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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,791

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

The whole process was pleasant, easy, and harmless. I truly felt personally catered too. Definitely highly recommended

headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
Would Recommend
headshot image of Kevin Osterhaus

Loan Officer: Kevin Osterhaus

NMLS# 1960695

5 out of 5 Stars
Would Recommend
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

I don’t know why there’s not an option to review Mallory Fuller but I’m gonna say something about her anyways. Mallory Fuller has been amazing and helping us close in such a short timeframe. She gets an absolute 20 out of 10 in my scoreboard. She deserves some recognition at Veterans United for all of the hard work she has done for my family. Mallory Fuller. If you’re reading this, I want to say thank you again and much Mahalo. 🤙

headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
Would Recommend
headshot image of Cindy Woodham

Loan Officer: Cindy Woodham

NMLS# 193414

5 out of 5 Stars
Would Recommend
headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend

Everyone on the team knew what the other was doing all the time. They always return your calls or reply via email.

headshot image of Don Kinkhorst

Loan Officer: Don Kinkhorst

NMLS# 1960361

5 out of 5 Stars
Would Recommend

We have worked with amber before and she is always willing to answer all of our questions

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend
headshot image of Colin Flanagan

Loan Officer: Colin Flanagan

NMLS# 2160458

5 out of 5 Stars
Would Recommend

This is my third mortgage with Veterans United since 2019. Since Shane and his team came into the picture, the process has been awesome.

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend

Highly recommended VU. 10 out of 10. Friends of ours had the same experience with VU.

headshot image of Caitlin Finnegan

Loan Officer: Caitlin Finnegan

NMLS# 2019795

5 out of 5 Stars
Would Recommend
headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

4.5 out of 5 Stars
Would Recommend

The only issue that we ran into was closing. We intended to close on 8 March, but the final disclosure was not ready which pushed us back to 9 March. Not really a big deal in the end, just rubbed me the wrong way considering we began the process in January. I don't know how long it takes to prep closing, but having the paperwork done on time when they said it would be would be an improvement. I'm not sure that this is completely on VU either. Everything else went smoothly though and the team was courteous and responsive.

headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
Would Recommend
headshot image of William Reschke

Loan Officer: William Reschke

NMLS# 2042066

5 out of 5 Stars
Would Recommend

Going thru Veterans United was an excellent experience. They were professional, and task and time oriented. Everything flowed seamlessly, and they did a great job in every aspect.

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend

Simply incredible! They were the best team of people we could have asked for. Assisted with Us finding a home in the current market and all it's chaos!

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

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5 out of 5 Stars
Would Recommend
headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
Would Recommend

Kundos to Veterans United …. Wayne Brooks the happy homeowner..🎉😎🎶🇺🇸🇺🇸🇺🇸

headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
Would Recommend

This team was outstanding and made the process so much easier then I would have ever expected!

headshot image of Brad Strubel

Loan Officer: Brad Strubel

NMLS# 1392166

4 out of 5 Stars
Would Recommend

This is the third home I purchased and Al with help from Veterans United. I couldn’t ask for a better loan Officer than Collin ! He is one of best, always very prompt on replying to any email concerns ! Very knowledgeable and always assisting as much as is needed. It is Loan officers like Colin that help make VA United successful. This loan went as south as can be and also very patient!

headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

Janette and I
Would thank Veterans United Home loans Services for helping us financially and making our first home a reality. And making all the paperwork easy and always making sure we have everything we needed! If you are a veteran these guys are great!

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend
headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

0.5 out of 5 Stars

Response from Veterans United

Michael

I want you to know our Client Advocates are here if you’d like to tell us anything more about how things went. We’ll listen and help however we can. We’re in the office during normal business hours Monday to Friday. Reach out anytime you need us. We’ll listen and help however we can.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend

The entire team was phenomenal. I always felt as though I was in good hands.

headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

More Reviews

See all 409,791 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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