Clayton has been an all star during the process of buying our homes. 10/10
This is the 2nd time we have used Veterans United to purchase a home under the VA home loan program. Just like the 1st time, they were able to get us approved while other National competitors told us no. Our loan officer did an outstanding job with follow-ups and keeping us informed. He and his team led us on every step of the way. Veterans United with make you home buying journey a pleasant one.
Amanda Barcus and her team did a great job.
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My husband (Tim) and I started working with Veterans United over a year ago when we started prep partying for an out-of-state move. Our plans were delayed for many months and we didn't follow up on things. Then, earlier this year, I was reminded of them after seeing videos of them paying off mortgages for a dozen or so veterans this past Veterans Day. I cried through each one as I witnessed the company's mission and culture in action. When we finally found the house," the Veterans United team made it incredibly easy to update our information and generate a same-day pre-approval letter. We worked with Danny K. and his team (Brian) who have been awesome. They communicated regularly and clearly to make sure that we knew what was required from us each step of the way. We were so appreciative of how quickly the team responded to voice messages and emails when we had questions... and I had LOTS of questions! When we had delays in closing due to the seller, Danny helped us with our interest rate lock extension and explained how that affected our situation. Danny and his Veterans United team were always professional, caring, and attentive to our needs as borrowers. I am happy to refer people, because of the excellent service we've experienced. Danny's team knows how to actually SERVE his clients and how to understand their needs, and that's a rare quality nowadays. A big THANK YOU! Tim & Sandi Aldridge, happy homeowners
Everybody was awesome from start to finish. Thanks again.
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Everyone was amazing until the last few days. Closing costs were not finalized until 1220 with closing at 3. Closing costs were quoted wrong requiring 2 trips for cashiers checks cutting the time very close. We came very close to not closing as scheduled. The seller was supposed to sign at 10 in the morning and was postponed by at least two hours. Additional paperwork was requested from us on Friday before closing. Additional forms had to be signed for veterans on the day of closing at 1 o’clock. It made the last couple days very stressful when I feel like it should have been more organized. An apologies was given.
Adam and his team were absolutely a pleasure to work with during our home buying process. They made the loan process very simple and stress free. The team we great at explaining all the steps and answering any questions we had along the way. We are extremely happy we went with Veterans United!
We had an absolute wonderful experience with the whole from beginning to end.
Working with Charlie was amazing. He was always there to answer any questions my family had. He made the process simple and easy.
Corey and his entire team provided exceptional service throughout my home buying process. They made the process extremely easy and understandable. Veterans United should feel honored to have Corey as a part of your team.
