Everybody was really helpful, informative, and communication was great. I was kept up to date and was let know of the next steps to do. Overall thankful to every body who helped in the process of getting us our first home.
Kenny Ashton is a superstar! We were an unusual case as early retirees with a complex financial situation, and Kenny helped us get a loan that met our unique requirements with convenient terms. His communication skills are outstanding, and he exemplifies great customer service. This was my first experience with Veterans United, and Kenny proved to be an amazing ambassador for the brand.
This is the 2nd time we have used Veterans United to purchase a home under the VA home loan program. Just like the 1st time, they were able to get us approved while other National competitors told us no. Our loan officer did an outstanding job with follow-ups and keeping us informed. He and his team led us on every step of the way. Veterans United with make you home buying journey a pleasant one.
Holly and the team at VU were absolutely amazing to work with. Professionals that go above and beyond to take care of the customer!!!
The whole process was great. They helped me with each step and went above and beyond with assisting me and answering any questions I had. They get to know the people they help and provided valuable assistance with each step of the process.
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The VU team we worked with, Doug and Dawn, were amazing! They made the whole home buying process so easy. Dawn held my hand through all the nervousness and meltdowns!! I recommend VU very highly and can’t say enough good things about them!!
It was a wild beginning. Evan helped us tremendously though. Any time there was a question or issue he got right on it! My wife and I are extremely thankful and will be giving out Evan Campbell's info out to all of our Veteran friends and he will be our first call when rates drop again!!!
My husband (Tim) and I started working with Veterans United over a year ago when we started prep partying for an out-of-state move. Our plans were delayed for many months and we didn't follow up on things. Then, earlier this year, I was reminded of them after seeing videos of them paying off mortgages for a dozen or so veterans this past Veterans Day. I cried through each one as I witnessed the company's mission and culture in action. When we finally found the house," the Veterans United team made it incredibly easy to update our information and generate a same-day pre-approval letter. We worked with Danny K. and his team (Brian) who have been awesome. They communicated regularly and clearly to make sure that we knew what was required from us each step of the way. We were so appreciative of how quickly the team responded to voice messages and emails when we had questions... and I had LOTS of questions! When we had delays in closing due to the seller, Danny helped us with our interest rate lock extension and explained how that affected our situation. Danny and his Veterans United team were always professional, caring, and attentive to our needs as borrowers. I am happy to refer people, because of the excellent service we've experienced. Danny's team knows how to actually SERVE his clients and how to understand their needs, and that's a rare quality nowadays. A big THANK YOU! Tim & Sandi Aldridge, happy homeowners
Drew was amazing! He listened to us when we needed him to and explained things clearly when everything was happening fast and becoming overwhelming! The only thing that I would make as a suggestion is that Veterans United look into some kind of First-time home buyers program so that Veterans and their families can have the opportunity to understand more of how the process works, what is going to be needed/expected from them during the entire process, and what the current VA rules are. I think this would greatly benefit your veterans, specifically those with PTSD.
Mike Rahmoeller was great to work with.
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Matthew and Greg, thank you guys so much! From the very first call with Greg to the last text from Matthew, y’all were nothing short of amazing. You made our first home-buying experience easy and enjoyable, and we truly appreciate all the hard work and guidance along the way. We’ll definitely be recommending you both to everyone we know—couldn’t have done it without you!
Working with Charlie was amazing. He was always there to answer any questions my family had. He made the process simple and easy.
Team was great and my entire process with Brent and the team was good
Holly and her team are very well organized and great to work with. I knew everything I needed to do and what was expected of me. Made the home buying process less stressful.
