Tiffany and Molly were incredible throughout the whole exp. They made it as stress free as possible while also offering guidance whenever needed. I’m very happy with my decision to use VU and will definitely be using them again in the future
The entire team was outstanding for the start of the process to the end. It made my home search process so much easier, which was very important since I was moving to another state.
Great staff! Extremely helpful throughout the process! Stephen, Eric, and Stacey went above and beyond to help make the process as smooth as possible!
This is the 2nd time we have used Veterans United to purchase a home under the VA home loan program. Just like the 1st time, they were able to get us approved while other National competitors told us no. Our loan officer did an outstanding job with follow-ups and keeping us informed. He and his team led us on every step of the way. Veterans United with make you home buying journey a pleasant one.
Second time refinancing with VU - both great experiences. Andy & team were easy to work with, made the process very smooth & ensured any questions I had were answered quickly. Highly recommend!
This is the second time we have used Veterans United. They are amazing! From our very first inquiry to our closing and beyond. Everyone on our team have guided us through with amazing ease.
Thank you! Each and every one of you.
We will be back.
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Steve was fantastic to work with throughout our refinance process. He originally helped guide us through the process when we were planning to purchase our home, but due to lender issues outside of his control we had to postpone and come back about six months later. When we finally returned to refinance, Steve picked right back up.What really stood out to me was how available he made himself. Even when he was on vacation or away from the office, something I absolutely would not expect, he still took the time to answer questions and resolve issues. That level of commitment and responsiveness is beyond excellence.As anyone who has gone through a home loan or refinance knows, things don’t always go exactly according to plan. Regardless of what came up or whose responsibility it was, Steve consistently stepped in to help resolve issues and took the necessary steps to keep the process on track and moving forward.I couldn’t recommend Steve more highly. If you’re looking for someone who is knowledgeable, responsive, and genuinely committed to helping veterans, Steve is the person you want on your side.
This is the second time I’ve used Veterans United, and Matt and his Team did exceptional work yet again. Thankful for the support through the process!
My husband (Tim) and I started working with Veterans United over a year ago when we started prep partying for an out-of-state move. Our plans were delayed for many months and we didn't follow up on things. Then, earlier this year, I was reminded of them after seeing videos of them paying off mortgages for a dozen or so veterans this past Veterans Day. I cried through each one as I witnessed the company's mission and culture in action. When we finally found the house," the Veterans United team made it incredibly easy to update our information and generate a same-day pre-approval letter. We worked with Danny K. and his team (Brian) who have been awesome. They communicated regularly and clearly to make sure that we knew what was required from us each step of the way. We were so appreciative of how quickly the team responded to voice messages and emails when we had questions... and I had LOTS of questions! When we had delays in closing due to the seller, Danny helped us with our interest rate lock extension and explained how that affected our situation. Danny and his Veterans United team were always professional, caring, and attentive to our needs as borrowers. I am happy to refer people, because of the excellent service we've experienced. Danny's team knows how to actually SERVE his clients and how to understand their needs, and that's a rare quality nowadays. A big THANK YOU! Tim & Sandi Aldridge, happy homeowners
Great staff making my decision of purchasing my first home easy with their help.
I would highly recommend Veterans United for your home mortgage needs. Amy & Jeffery were wonderful to work with throughout the process. I cannot say enough good things about them. They were there for my husband and I every step of the way to answer questions and help make the buying experience stress free.
Chance always takes care of us and highly recommend!
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Stacy Sumpter was an absolute pro, she met all my needs and was dedicated to the absolute end of the process. She’s an absolute asset to your company and to Veterans across the United States.
Working with Charlie was amazing. He was always there to answer any questions my family had. He made the process simple and easy.
Tim and his team did everything right from the first time I called his office till the last. This was my 1st home purchase and I've heard rhe horror stories of how rhe VA Loan process (or any home loan purchase) was terrible, the worst type of nightmare, etc and so on. Yim and his team not only made me feel like I was Family, but that they were truly there with me every step of the way. There were a couple of overwhelming moments, but Tim cal Ed me down and explained everything clearly and intelligently. He and his team made this Nightmare a perfectly peaceful dream. I appreciate everything he and his team did for me and I would buy another home tomorrow if I could have Tim handle it with me.
