![headshot image of Ian Reed](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1289062.jpg)
on a scale from one to 10 with 10 being the best help you can receive the veterans United team went above and beyond what I would consider a 10. I’m looking forward to working with them again in the near future.
![headshot image of Rick Bridgman](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/98981.jpg)
This was the best home loan experience we have ever had. The team was very helpful and the app was amazing! I really appreciated the communication via the app and a way to upload requests as they came in.
![headshot image of John Sullivan](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1098699.jpg)
![headshot image of Courtney Jones](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1483086.jpg)
Kris and his team were amazing! From start to finish they were on top of everything so we never had to worry. I am confident they were able to get us the best deal possible!
![headshot image of Kris Carmichael](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/966989.jpg)
![headshot image of Ross Pierson](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/120837.jpg)
Very professional experience!
![headshot image of Schandler Rogers](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/2312103.jpg)
![headshot image of Amy Carder](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1925297.jpg)
![headshot image of Clint Dunlap](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/2043576.jpg)
Lani was extremely non-communicative and unreliable. Everyone else was wonderful.
Response from Veterans United
Hi Gregory,
I’m really sorry to hear about your experience with Lani. It's frustrating when communication breaks down, especially during such an important process. I'm glad to hear that the rest of the team was wonderful.
I want to look into this further to understand what went wrong and ensure it doesn’t happen again. Could you please reach out to my team directly at 1-800-212-5200 or ClientAdvocate@vu.com? We're in the office from 9 a.m. to 5 p.m. CST Monday through Friday, but feel free to contact us anytime.
Sincerely,
Claire S., Client Relations Manager
![headshot image of Marie Houchen](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/310760.jpg)
![headshot image of Dan Hopkins](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1525090.jpg)
![headshot image of Ryan Chinnis](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/2033787.jpg)
![headshot image of Devin Cott](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1938730.jpg)
Bravo! Great job! This team made what could have been a very stressful process relatively uneventful, and we couldn't be more pleased.
![headshot image of Nick Bruno](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/2024186.jpg)
![headshot image of Zach Roberts](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1200238.jpg)
![headshot image of Shawn Hall](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1810151.jpg)
![headshot image of Mason Maddox](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/314123.jpg)
![headshot image of Courtney Jones](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1483086.jpg)
![headshot image of Aaron Foster](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/298410.jpg)
Ready to see for yourself?
Experience first-hand why 312,508 homeowners give us a perfect score!
![headshot image of Chris Rohr](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/215602.jpg)
![headshot image of Kyle Bakker](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1698016.jpg)
I would recommend VUHL to any veteran looking to purchase a new homes. This is my third home buying process and this was by far the smoothest of the three. The rate was very comparable to other loan providers and the customer service that I received would keep me coming back if I purchase another home in the future.
![headshot image of Ryan Ponder](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1004260.jpg)
![headshot image of Mike Wilson](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1530897.jpg)
![headshot image of David Fields](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/2440775.jpg)
My United Veterans Team was up & ready everyday to service us and get us our new home.Trriffoc people to work with
![headshot image of Adam Underwood](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/398146.jpg)
![headshot image of Laura Shackelford](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/646312.jpg)