Dealing with the loan officer and the customer advocate was very unpleasant
The experience from start to finish was great! All questions I had were answered so fast, it was unreal. I highly recommend veterans united for anyone who is able to work with them.
The whole process was pleasant, easy, and harmless. I truly felt personally catered too. Definitely highly recommended
I don’t know why there’s not an option to review Mallory Fuller but I’m gonna say something about her anyways. Mallory Fuller has been amazing and helping us close in such a short timeframe. She gets an absolute 20 out of 10 in my scoreboard. She deserves some recognition at Veterans United for all of the hard work she has done for my family. Mallory Fuller. If you’re reading this, I want to say thank you again and much Mahalo. 🤙
Everyone on the team knew what the other was doing all the time. They always return your calls or reply via email.
We have worked with amber before and she is always willing to answer all of our questions
This is my third mortgage with Veterans United since 2019. Since Shane and his team came into the picture, the process has been awesome.
Highly recommended VU. 10 out of 10. Friends of ours had the same experience with VU.
The only issue that we ran into was closing. We intended to close on 8 March, but the final disclosure was not ready which pushed us back to 9 March. Not really a big deal in the end, just rubbed me the wrong way considering we began the process in January. I don't know how long it takes to prep closing, but having the paperwork done on time when they said it would be would be an improvement. I'm not sure that this is completely on VU either. Everything else went smoothly though and the team was courteous and responsive.
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Going thru Veterans United was an excellent experience. They were professional, and task and time oriented. Everything flowed seamlessly, and they did a great job in every aspect.
Simply incredible! They were the best team of people we could have asked for. Assisted with Us finding a home in the current market and all it's chaos!
Kundos to Veterans United …. Wayne Brooks the happy homeowner..🎉😎🎶🇺🇸🇺🇸🇺🇸
This team was outstanding and made the process so much easier then I would have ever expected!
This is the third home I purchased and Al with help from Veterans United. I couldn’t ask for a better loan Officer than Collin ! He is one of best, always very prompt on replying to any email concerns ! Very knowledgeable and always assisting as much as is needed. It is Loan officers like Colin that help make VA United successful. This loan went as south as can be and also very patient!
