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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
445,577 reviews
from Veterans like you… and counting!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 445,577 unfiltered reviews

Starting on Page 2090 of 14,853. Return to Page 1

5 out of 5 Stars
headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

3.5 out of 5 Stars
headshot image of Kristin Riney

Loan Officer: Kristin Riney

NMLS# 1402291

4.5 out of 5 Stars
headshot image of Jeffery James

Loan Officer: Jeffery James

NMLS# 1721094

5 out of 5 Stars
headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars

This team did an outstanding job helping me close on my very first home!

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars

My entire team was awesome! Very responsive, very professional, all very personable. They took the time to answer all of my questions and explain how everything would work. They guided me through each step and kept me constantly updated. I never felt out of the loop or on my own. They were all very proactive and I cannot say enough how happy I am with my team and with VU in general. By far the best experience I have had with any company!

headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars

Just wanted to say thank to Josh and all his team.

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

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4 out of 5 Stars
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars

Thumbs up to Veterans United from this Vietnam Veteran and his wife! Thank you for all you do!

headshot image of Ashley Jarrett

Loan Officer: Ashley Jarrett

NMLS# 1878900

5 out of 5 Stars

Extremely satisfied with the whole process, thanks!

headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

3.5 out of 5 Stars
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars

I felt very comfortable with my team and I was always able to get a hold of Craig and my realtor Alicia Torres. Any questions I had, my team got me the answers and offered great experienced advice.I’ll definitely use y’all again if we ever buy another home.

headshot image of Craig Patenaude

Loan Officer: Craig Patenaude

NMLS# 1698029

5 out of 5 Stars

I’m so grateful to have found Veterans United and Brad for my loan officer. The process was quick and easy. I love the app and made signing documents easy. I will be recommending to all my military friends and family about Veterans United.

headshot image of Brad Mendosa

Senior Loan Officer: Brad Mendosa

NMLS# 2020947

1.5 out of 5 Stars

Phil was amazing 12/10 - everywhere else just fell short and that made for a stressful month of trying to get things done and just to not receive a closing disclosure and pushing my close date back. I still appreciate everyone at Veterans United and I’m glad we got the job done I just think it could’ve been smoother

Response from Veterans United

Joshua, thank you for sharing your feedback and for letting us know about your experience. We are thrilled to hear that you had great communication and overall experience with Phil. While we cannot change the experience you had with the rest of your home buying journey, we are committed to accountability, exploring ways to improve, and seeking opportunities to continue serving you. One of our Client Advocate team members has begun to research your comments, and will be working hard to learn as much as possible about what caused your closing delays. Should you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us.

5 out of 5 Stars
headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

5 out of 5 Stars

You made a veteran's dream come true. The wife and I are so happy. Thank all of you.

headshot image of Shane Bowlen

Loan Officer: Shane Bowlen

NMLS# 1448232

5 out of 5 Stars
headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars

Veterans United went above and beyond all of the teams of people who helped me through everything and even went out of there way to help me with a landlord who was completely and purposely trying to destroy any chance of my getting the condo I purchased with out the help of miss Elizabeth Brown things would have been very different I trust Veterans United and I will stand by them just like they stood by me and I will recommend them to all veterans
Thank you Jay Westergaard

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Billy Chard

Senior Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
headshot image of Dustin Prenger

Loan Officer: Dustin Prenger

NMLS# 2486137

5 out of 5 Stars
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars

This was my first home purchase ever and Veterans United was very reassuring during the entire process.

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

4 out of 5 Stars
headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

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