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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

409,176

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 409,176 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

For my first home buying experience I was very happy and glad to work with the staff provided. Thank you for making my home buying experience easy.

headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars
Would Recommend

I think I could have found a slightly lower rate from Rockett or Loan Depot but Veterans United was way ahead in customer service. They actually remembered my name and what I was trying to accomplish!

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend

Everyone was great. Although, I found out later that I could have gotten the house at a cheaper price according to Zillow. I thought my interest rate could have been a little cheaper. Although, I can refinance at a later date.

headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars
Would Recommend
headshot image of Joshua Grove

Loan Officer: Joshua Grove

NMLS# 1783478

5 out of 5 Stars
Would Recommend
headshot image of Zach Huckabey

Loan Officer: Zach Huckabey

NMLS# 2026797

5 out of 5 Stars
Would Recommend

Excellence throughout this process. Very pleased with the entire team. In my opinion, using Veterans United is the way to purchase a house.
I will definitely recommend Veterans United to all my friends and family members, now and in the future. Thank you very much!!

headshot image of William Reschke

Loan Officer: William Reschke

NMLS# 2042066

5 out of 5 Stars
Would Recommend

Team was incredible from pre approval all the way to the moment I signed my closing paperwork. Very helpful and made whole experience easy and non stressfull

headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
Would Recommend
headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

4 out of 5 Stars
Would Recommend

Very convenient for Veterans.

headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

4.5 out of 5 Stars
Would Recommend
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend
headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

3.5 out of 5 Stars
Would Recommend
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend

Everyone at Veterans United work tirelessly to make the home buying experience easy and successful.

headshot image of Steve Hopper

Senior Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Would Recommend
headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend
headshot image of Molly Richardson

Loan Officer: Molly Richardson

NMLS# 1694808

5 out of 5 Stars
Would Recommend
headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars
Would Recommend

I want to say how impressed I was with my loan team especially Emmett Rogers. He did an amazing job. Our loan hit some hiccups and Emmett stuck with us reassured us and answered all of questions. Emmett was available almost all the time for questions and when we couldn’t reach him he returned our calls right away When our loan process hit some snags Emmet did everything within his power to fix the issues and did not just ignore the problem at hand. Words can’t express how happy me and my family are with Veterans United. I would recommend them to any veteran seeking to purchase a new home!

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

4.5 out of 5 Stars
Would Recommend
headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars
Would Recommend
headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars
Would Recommend

This team was amazing! They went above and beyond what I could ask for. For a first time home buyer I was shocked to see how they did. I heard horror stories of lenders but VU and this team did an amazing job!

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

I want to say along Jeremy Ellen was also a very great help. She was super kind and patient the time we spoke making it a pleasant experience

headshot image of Jeremy Anderson

Loan Officer: Jeremy Anderson

NMLS# 1493972

5 out of 5 Stars
Would Recommend

Kat Spellman was truly spectacular through this processes! I cannot say enough about how amazing she was!

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

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5 out of 5 Stars
Would Recommend
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

FANTASTIC TEAM !! Brandon, Anthony, Dallas and Vonda. From the initial phone call to the last signature each team member was professional, energetic and just fun to work with. At no time during the process did we feel frustrated or that are concerns were not being addressed. Every question was answered allowing us to feel confident in purchasing our new Home.

headshot image of Brandon Dye

Loan Officer: Brandon Dye

NMLS# 1632185

5 out of 5 Stars
Would Recommend
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

The entire team was fantastic and made this process as least stressful as possible. Being a first time home buyer, they took that extra step of explaining things and answering some of the stupid questions I may have had. Overall, I can't say enough about how much I found this experience to not be as frustrating as I was lead to believe it was or heard it was from others. Buying a car is actually worse than this team made buying a house.

headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars
Would Recommend

My wife and I were extremely nervous about buying our first home and the entire process. Terri and Shelbi were amazing and I could not have ask for a better team. It took us a very long time to close on our home due to some issues with the house itself but Terri and Shelbi stuck with us the entire way. I am so glad I used Veterans United.

headshot image of Terri Behrens

Loan Officer: Terri Behrens

NMLS# 1122291

5 out of 5 Stars
Would Recommend

Amazing crew. Loved my buyers agent Alice recommended me to also. Wouldn’t have been as good of an experience without the team or him.

headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

More Reviews

See all 409,176 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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